Holiday Inn Express/Brook Park-Cleveland Hopkins Airport

AAA Inspector Rating

8.7

Excellent

20 Guest Ratings

16330 Snow Rd

Brook Park, OH 44142- Map It

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AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.1

Bath2.9

Public Areas3.2

ARATED

AAA Inspector Notes

In a location convenient to the interstate, airport and the International Exhibition Center (I-X Center), this hotel offers comfortable rooms with triple-sheet bedding. Many rooms have a task table with seating for two. Complimentary hot breakfast is served daily in the colorful lobby. Smoke free premises. 89 units. 3 stories, interior corridors. Accessibility (Call).

More about Brook Park, OH More Hotels in Brook Park, OH

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-71 exit 237, just e. 16330 Snow Rd 44142.

Pool

heated indoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.

Sports & Recreation

exercise room.

Guest Services

valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 2 mi.

Terms

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 20 guests

Showing reviews 1 - 5 of 32

2.0

Anonymous

Poor

08-11-2017

Pros:

Cons: counter's staff attitude was horrible. His name is Rick.

8.0

Anonymous

Very Good

08-11-2017

Pros: The staff was top notch, from the front desk to the breakfast attendant to house keeping, everyone was nice courteous and accommodating.

Cons: Pool was small, nice for dip but not much else, disappointed the hot tub had been removed.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Wonderful breakfast, comfortable and large room. The shuttle service was great. Friendly and helpful front desk staff.

Cons: The blue paint in the room was a bit bright!

9.6

Anonymous

Exceptional

07-10-2017

Need to stay close to...

Pros: For staying close to cleveland the airport this hotel was perfect, It provided a free shuttle for my early morning flight. The breakfast was nice, The staff were lovely and help me with everything, The pool was open late not that i used it. They also had info on ordering food to your room. And help with telling me which time shuttle to the airport to get as i wasn't sure. Bed was Comfy and the Bathroom was lovely.

Cons: The room i was in had a conjoining door with the room next door and i could hear everything they said, it was like there was paper between us.

6.7

Anonymous

Pleasant

04-04-2017

It was not what I...

Pros: Location

Cons: Rooms are extremely small Kind of dark

9.6

Anonymous

Exceptional

02-22-2017

Exceptional

Pros: Hospitality of the staff was so friendly and helpful.

Cons: The windows in the room did not open.

6.3

Anonymous

Pleasant

02-03-2017

Pleasant

Pros:

Cons: Put thermostat down to 64 degrees and it was still roasting hot. Bed way too firm.

8.8

Anonymous

Excellent

01-24-2017

Good rest.

Pros: Staff. Eating area.

Cons: Bad smell at front desk area on check-in

9.6

Anonymous

Exceptional

12-09-2016

Comfortable room at a good...

Pros: Staff was very friendly and helpful. Hotel was near the IX center and was a good price.

Cons: Mattress wasn't the best but overall the room was good.

9.6

Anonymous

Exceptional

10-08-2016

Exceptional

Pros:

Cons: Breakfast could of been fresher

7.5

Anonymous

Good

09-26-2016

Good

Pros: Clean

Cons:

9.6

Anonymous

Exceptional

08-30-2016

good place to stay

Pros: The bed was very comfortable and breakfast covered all options.

Cons:

9.6

Anonymous

Exceptional

08-17-2016

was to short, but was...

Pros: bed was like a cloud and staff was very friendly. food was wonderful.

Cons:

10.0

Anonymous

Exceptional

07-31-2016

Exceptional

Pros: The staff were friendly and helpful. The accommodation were excellent. We had a very nice stay and breakfast was great.

Cons:

8.8

Anonymous

Excellent

07-17-2016

Fabulous

Pros: We were very comfortable and the surrounding area was pleasant. The breakfast was satisfying.

Cons: I feel the price was a bit high, but the cost of hotels always seem a little extreme in my opinion. We paid $185 for one night stay (tax included). For three nights at this price I paid a month of my mortgage.

7.5

Anonymous

Good

07-16-2016

A very nice stay and...

Pros: The access to the interstate and breakfast selections. Availability of shower items (shampoo, shower gel, conditioner etc.)

Cons: Had a book of area restaurants, gas stations, etc.

8.3

Anonymous

Very Good

06-20-2016

Clean, pleasant stay

Pros: Staff was easy going and helpful.

Cons: It would have been nice to know that only the hotel it's self can offer park and fly.

9.6

Anonymous

Exceptional

06-14-2016

A great transit hotel

Pros: Room size is huge Free Airport shuttle but you need you to call for pickup upon arrival

Cons: Location is not at the city centre

7.5

Anonymous

Good

04-14-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

03-24-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

02-13-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

01-27-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-25-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

11-06-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

10-17-2016

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

09-29-2016

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

08-16-2016

Good

Pros:

Cons:

6.3

Anonymous

Pleasant

08-01-2016

Pleasant

Pros:

Cons:

8.3

Anonymous

Very Good

10-15-2016

Convenient to airport

Pros: Comfy bed, big bathroom and room was very clean and quiet.

Cons:

7.9

Anonymous

Good

10-04-2016

It was a nice trip

Pros: Staff was exceptional, breakfast was good

Cons: Beds were extra extra firm.. too much for me but my kids were ok with it. A little pricey.. check in was at 3 room wasnt ready til 3:30.

9.2

Anonymous

Wonderful

11-06-2016

Superb

Pros:

Cons:

9.2

Anonymous

Wonderful

10-16-2016

Superb

Pros:

Cons:

Showing reviews 1 - 5 of 32