Public areas are quite limited. Most rooms are just of average size and appointed with comfortable, but not luxurious, furnishings. This hotel is much more affordable than hotels closer to Columbus. The Presidential Suite is larger than most rooms and has a balcony facing out onto the indoor pool.
Smoke free premises. 59 units. 2 stories (no elevator), interior corridors.
Cons: The bed was either too old or not firm enough to hold two people. There was a trough in the middle. Didn't have a very good sleep. Also, the sheets were very flimsy - appeared to be old and worn.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice overall appearance . Clean. Very friendly staff.
Cons: Nothing not to like
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location. Clean rooms. Great staff. Nice room.
Cons: I believe the pool area could have been maintained a little better. It was a bit dirty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Our room was very nice and clean and the bed was comfortable, which is very important to us since we both have back problems. We chose the suite and the hot tub in the room was great!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice hotel. Clean room and friendly staff. Enjoyed my stay there.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Clean and whirlpool tub was very good.
Cons: Pillows were flat. They did not provide extra towel for the whirlpool tub. They did supply a terrycloth robe, but just one.
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was very friendly.
Cons: $100 deposit charge on top of the price of the room and we dont get it back into our account for 3-5 business days.
8.0
Anonymous
Very Good
08-11-2017
Pros: Quiet and clean
Cons: Location
9.6
Anonymous
Exceptional
08-14-2017
Room was clean a big...
Pros: The best thing is cleanliness staff was very friendly for continental breakfast lots of options
Cons: Rooms are no smoking but it smelled as if someone smoked in the room maybe musty smell also would've liked a different breakfast meat had sausage patties 2days in a row
10.0
Anonymous
Exceptional
08-08-2017
Good place to stay
Pros: It was so concierge to my training staff so eager to help with anything very well kept
Cons:
5.0
Anonymous
Fair
07-19-2017
Passable
Pros:
Cons: Breakfast was terrible and bland
7.5
Anonymous
Good
06-11-2017
Good comfort at a reasonable...
Pros: Good comfort at a reasonable price. Close to new BrewDog taphouse.
Cons: Close to Walmart and strip malls. Unless you're in the area for BrewDog, there does not seem to be much to recommend the location.
5.4
Anonymous
Fair
06-08-2017
Passable
Pros:
Cons: Hot tub was out of order. Lock on door was broken. Staff wasn't very friendly.
8.8
Anonymous
Excellent
05-22-2017
Close Clean Comfortable Convenient
Pros: Very beautiful hotel-breakfast fair -had a Gideon Bible-quiet clean -no key problems
Cons: Breakfast was fair -room too pricey but had to take room with hot tub- bath room too small- tub slippery
10.0
Anonymous
Exceptional
05-20-2017
Enjoyed visiting with family.
Pros: All was good.
Cons: We had to leave.
10.0
Anonymous
Exceptional
05-09-2017
Exceptional
Pros: Over all my stay was amazing.
Breakfast is excellent, there is quite a variety to choose from.
Cons:
7.9
Anonymous
Good
04-24-2017
Nice!
Pros: Comfortable
Cons: Having to go
9.2
Anonymous
Wonderful
04-10-2017
Superb
Pros:
Cons: No elevator
3.3
Anonymous
Poor
04-10-2017
Poor
Pros: it was quiet
Cons: hot tub jacuzzi terrible, not even hot
10.0
Anonymous
Exceptional
04-06-2017
Comfortable Stay
Pros: Breakfast was great. I expected donuts and cereal. But it also had eggs, sausage, waffles, biscuits and gravy.
Cons: The refrigerator in our room was ticking.
7.9
Anonymous
Good
03-24-2017
Stayed for a volleyball tournament
Pros: Location
Cons: Smell
7.1
Anonymous
Good
03-13-2017
Good
Pros:
Cons: Didn't ask me if i was a rewards member so i missed out on the points i also missed out on recommending someone else the same night can you help recuperate theses lost
6.3
Anonymous
Pleasant
03-13-2017
Kids running in hallway back...
Pros:
Cons: Staff attitudes tammy
10.0
Anonymous
Exceptional
03-12-2017
The way we like it!
Pros: The room was cozy and comfy, just the way we like .it The staff was friendly and respected our privacy. Good breakfast and a great place to stay. Keep it up!
Cons:
8.3
Anonymous
Very Good
02-26-2017
Great hotel with a low...
Pros: The location oh the hotel is near everything and rooms were very clean
Cons: Bathrooms were very small and need more lighting in the rooms
7.5
Anonymous
Good
02-24-2017
Good
Pros:
Cons: The hot tub was not hot
10.0
Anonymous
Exceptional
02-20-2017
Exceptional
Pros: i didn't get into the swimming pool so i can't answer that question.didn't use wifi.
Cons:
10.0
Anonymous
Exceptional
02-01-2017
Exceptional
Pros: The staff was was very friendly and wanted to know if they could do more for you. The room was very nice and what I had asked for.
Cons:
6.7
Anonymous
Pleasant
01-22-2017
Plastic taste...
Pros: Friendly staff
Cons: No glass glass...only plastic anywhere.
Coffee in morning from papercup...no mugs or cups anywhere.
8.8
Anonymous
Excellent
01-02-2017
Will visit again
Pros: Location for our needs was excellent
Cons: Check out time on New year's day could have been extended after such a late night
3.8
Anonymous
Poor
12-05-2016
Worst hotel experience ever!
Pros: The room was nice and clean
Cons: The fact that after paying $218 for 2 nights, we were told we had to leave because we had our room window open and my boyfriend was standing outside of it smoking a cigarette, talking to me and some smoke blew inside our room. They refused to refund my money for the second night, even though they made us leave in the morning around 10:45 am and checkout was at 11 am. As we were leaving the room, quietly and peacefully, the lady at the front desk called the Sheriff and had them escort us off the property because she said I requested that she have me removed from there by the police! I never said that or anything close to that. I am 37 years old and I'm disabled. I'm actually on crutches right now and I only wanted to spend the weekend with my boyfriend, who works out of town right now so all we get is the weekends, and we followed their rules and I paid money for what I thought was a nicer hotel so we could relax for just a couple of nights together. Instead I paid $218 for one night and got treated like I had committed a crime and was completely embarrassed by being escorted out of the hotel by the Sheriff. It was horrible and I wish I never would've gone there. We ended up getting a room at The Budget Host Inn in Circleville and it's not as nice as the other one but at least we were treated like guests that matter and we felt more comfortable there because of it.
7.5
Anonymous
Good
10-27-2016
very nice people, but a...
Pros: the staff was very nice and accommodating; the room was large. the convenience to interstates, etc was convenient
Cons: needs new light fixtures, more updated
we were in a room that said "balcony" but the balcony was over the pool area, not outside balcony.
8.3
Anonymous
Very Good
10-04-2016
Very good
Pros:
Cons: Hot tub was not hot, bubbling mechanism not working right
7.9
Anonymous
Good
09-22-2016
I was very upset this...
Pros:
Cons: The man that was working the front desk . Gave someone a key to my room . I was in my room undress and a man and a lady walk into my room !!! I think that was so wrong for the worker did !!!
10.0
Anonymous
Exceptional
08-16-2016
Exceptional
Pros:
Cons: No pets allowed
7.5
Anonymous
Good
07-06-2016
Good
Pros: Bed was comfortable. I had a very good nights sleep. I have stayed in thst hotel before it became Best Western.
Cons:
10.0
Anonymous
Exceptional
02-16-2016
Excellent place to stay.
Pros: Breakfast selection and indoor pool. The staff was very friendly and helpful.
Cons: Room temp at the pool was very cold the first night.
9.6
Anonymous
Exceptional
02-13-2016
Exceptional
Pros: It was everything I needed for the price.
Cons:
10.0
Anonymous
Exceptional
02-09-2016
Wonderful room for our Travel...
Pros: The room and the breakfast was wonderful.
Cons: The coffee pot could have been better. In room coffee is important to me. I have a cup as soon as I get up.
7.9
Anonymous
Good
09-10-2015
Great front desk help but...
Pros: Tammy and Michelle tried to accomdate.
Cons: Had trouble continually with outside door. Had to have room ket rekeyed often. Lock to door of room was no locking and housekeeping left without knowing door was unlocked numerous times. Multiple trips made to front desk to help with my door. Desk help always friendly and helpful.
10.0
Anonymous
Exceptional
09-02-2015
It was great! Everybody is...
Pros: I liked how the people treated us, very polite and friendly. Good breakfast and the rooms are very comforting. It was a long drive from Connecticut to Ohio I was reuniting my daughter (had a Navy pass for ten days) with my granddaughter,had a wonderful time. The day we left to Connecticut after leaving back my granddaughter, I had driving a very long way and had to refuel the car when I noticed I left my purse in the Hotel, my daughter nor I had money on us. Called and the receptionist very friendly and concerned said she had it. I didn't know I was going to get there because the car had just about 1/8 of a quarter fuel. The receptionist calmed me and gave me tips to economizes the little fuel I had and was optimist that I will get there. I barely got there with the vapor in the tank. When the receptionist saw me she was already with the purse in hand, I was so nervous she calmed me dawn and I hugged her so much and thanked her for her exceptional job.
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