The Westin Cincinnati

AAA Inspector Rating
8.7
Excellent
224 Guest Ratings
21 E 5th St
Cincinnati, OH 45202- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.4
Bath4.1
Public Areas3.8
ARATED
AAA Inspector Notes
Located in the heart of Cincinnati, this convention-oriented hotel offers smartly-appointed modern rooms with marble-top walnut furniture. Bathrooms have large red granite countertops. This hotel overlooks Fountain Square, the focus of downtown social activities including concerts. Guest rooms have thick, pillow-top mattresses with white duvets. Smoke free premises. 456 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Vine and Walnut sts. 21 E 5th St 45202.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, McCormick & Schmick's, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room, in-room exercise equipment, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
2 night minimum stay - seasonal, cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 224 guests
Showing reviews 1 - 5 of 50
8.8
Roger
Excellent
family with young children
05-17-2017
Pros: As always the bed was fantastic. The main reason I chose the Westin is because of the bed. The location near the convention center also made the choice easier. The staff were over the top with friendly, courteous, and personal service.
Cons: Seems only one elevator was running most of the weekend and wait time was a bit long.
3.8
Leon
Poor
family with young children
05-11-2017
Pros: We liked the location which is just across from the Fountain Square and close to major shopping center. Also, had to park in US Bank parking which was $17 versus a much higher cost for valet parking at Westin. Beds were very comfortable.
Cons: Initial room assigned was just above roof with heavy duty fan motors running ... reception moved us up to 14th floor, which was quite and better view. Refrigerator in room was not working. Called for maintenance and was told they would be there within 45 minutes. After an hour we hung the do not disturb sign and called reception to cancel ... we needed to go to sleep. Glasses found in bathroom were not clean. Heavy scum was found on the drain grid of the ice machine. No free coffee in lobby; however, the coffee in the room was good.
9.2
James
Wonderful
solo traveller
05-11-2017
Pros: In a good area plenty of eating choices right across from hotel
Cons: Vol control did not work on tv
7.1
Laura
Good
family with young children
05-08-2017
Pros:
Cons: Our bathroom was disgusting hair on floor and dirt on floor gross
8.3
Anonymous
Very Good
review category group of friends
03-20-2017
Pros: Location staff comfort
Cons: A same tray of dirty cups and dishes sat in the hallway It was there when I arrived and remained there during the duration of my stay i witnessed the house keeping walk by it
Showing reviews 1 - 5 of 50