DoubleTree by Hilton Hotel Cleveland Downtown-Lakeside

AAA Inspector Rating
8.7
Very Good
403 Guest Ratings
1111 Lakeside Ave E
Cleveland, OH 44114- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.2
AAA Inspector Notes
Within walking distance of the convention center, this property's large guest rooms offer triple-sheet bedding, flat-panel TVs and sizable desks. Some rooms offer limited views of the lake. Smoke free premises. 379 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct E 12th St. 1111 Lakeside Ave E 44114. Station: North Coast (E 9th).
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves, high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, area transportation-downtown.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 403 guests
Showing reviews 1 - 5 of 50
9.0
Donna
Wonderful
Senior Traveler
11-17-2017
Pros: Staff was helpful and friendly
Cons: our room developed a leak and we had to change rooms somewhat inconvenient. No attempt was made or offered to offset our having to pack up and move
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros:
Cons: Service in the bar and grill was very slow.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Location, friendly staff
Cons:
8.0
Christopher
Very Good
Business Traveler
11-17-2017
Pros: location. staff. pool. reasonable price for downtown. no problem staying an extra day.
Cons: small annoying maintenance issues. some electrical plugs did not work. exhaust fan in bath broken. hooks broken on shower curtain, so water leaked on floor (we tidied up the best we could, but still...). i guess the 3 1/2 stars is accurate.
10.0
Robert
Exceptional
Traveling as Couple
11-17-2017
Pros: excellent location.room was ready when we arrived and was clean.the staff was very helpful and friendly;the chocolate chip cookies we received upon arrival were the best I've ever had.the shuttle service was amazing,almost like having a private taxi.
Cons: about the only minor cpmplaint we had was the outside of the windows in all the rooms needed cleaning.
Showing reviews 1 - 5 of 50