Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel features spacious guest rooms with comfortable bedding, large desks and an easy chair. Some rooms with a king bed have a pull-out sofa. The lobby café serves breakfast and dinner daily. The tiny exercise room adjacent to the indoor pool is equipped with a few cardio machines and a small rack of free weights.
Smoke free premises. 168 units. 7 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 226 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: I liked the prompt, friendly, accurate service.
Cons: The light in the bathroom made terrible buzzing noise when you turned it on. This noise stayed on for a while, but fortunately stopped after about 20 minutes.
10.0
Anonymous
Exceptional
07-21-2017
Pros: the restaurant availability with quality menu.....perfect Rooms .......large..clean...comfortable......again....perfect THANK YOU....
Cons: NO
8.0
Anonymous
Very Good
07-21-2017
Pros: Restaurant and staff!
Cons: The beds were hard, even after I adjusted. My back hurt after sleeping on it.
9.0
Anonymous
Wonderful
07-21-2017
Pros: everything was fine. I would revisit again next time I'm in Cleveland
Cons: no... all good
9.0
Anonymous
Wonderful
07-21-2017
Pros: Just an overall nice & comfortable place
Cons: After being at an exhibit hall all day (till 10pm) it would have been nice to have a drink and relax with friends at the bar but it closed at 10pm
10.0
Anonymous
Exceptional
07-21-2017
Pros: For being right next to the airport, it was very quiet. We never heard a plane.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: When there was a misunderstanding about what "local transportation" included, the front desk staff tried offering alternatives, and give us vouchers for free breakfasts for our entire stay.
Cons: I dropped the wrapper from a bandaid on the floor bet side my bed. It was still there 2 days later.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Check in/out was quick.
Cons: No food included with my stay. When I did go to order food at their restaurant, I was not treated respectfully. As I was ordering the staff interrupted me and began chatting with another patron. I simply walked away. Room was very average.
7.0
Anonymous
Good
07-21-2017
Pros: Proximity to the highway and places we were visiting while in town.
Cons: We were disappointed in the cleaning staff the morning of checkout. They were very loud coming in and out of rooms with their walkies turned up. Didn't help our only opportunity to sleep in for the week.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Clean
Cons: Not enough toiletries for two adults. Room a bit small.
10.0
Anonymous
Exceptional
02-19-2016
Exceptional
Pros: The hot shower and fluffy yet firm pillows were just what I needed to end the long day. Everyone was so friendly and helpful and they even had water in the fridge when I checked in.
Cons:
7.5
Anonymous
Good
01-20-2016
Good hotel.
Pros: Clean room
Cons: Not very easy to access from high way.
8.8
Anonymous
Excellent
12-01-2015
Close to airport, food mediocre
Pros: The location is very close to the airport, which was perfect for our needs.
Cons: I had dinner in the hotel and had an upset stomach all night afterwards. Something about the food didn't sit right with me...
9.2
Anonymous
Wonderful
08-23-2015
Great service
Pros: Helpful staff, bright clean room
Cons: Fitness facility was small. Not enough equipment
7.9
Anonymous
Good
07-29-2015
Good
Pros: the room was quiet, and comfortable. the checkin was quick and easy. the parking was close to the entrance
Cons: my bathroom had no exhaust fan or air vent
10.0
Anonymous
Exceptional
07-24-2015
Clean, comfortable
Pros: Room was clean, bed comfortable. Good food in the restaurant downstairs.
Cons:
7.5
Anonymous
Good
05-10-2017
Good
Pros:
Cons:
8.8
Anonymous
Excellent
04-05-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
11-10-2016
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
09-15-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
08-31-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
08-23-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
08-23-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-08-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-04-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
02-19-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
12-31-2015
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
09-12-2015
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
08-23-2015
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
08-25-2015
Overnight stay for an out...
Pros: Very quiet room, ZERO noise from the airport, great breakfast for the money
Cons: shower head was a little outdated but that is being picky
8.3
Anonymous
Very Good
08-24-2015
Great deal for the money!
Pros: Price was great.
Cons: Hotel is isolated. Not much to choose from as far as restaurants.
2.5
Anonymous
Poor
08-21-2015
Sorry we were there only...
Pros: It was a comfortable room/bed and the staff was outstandingly gracious and helpful
Cons: none
9.6
Anonymous
Exceptional
08-12-2015
Exceptional
Pros: Quiet stay beds comfortable friendly staff
Cons:
8.3
Anonymous
Very Good
08-10-2015
Very good
Pros: Clean
Cons: No free wifi
7.9
Anonymous
Good
08-09-2015
Nice, clean and quiet lodgings.
Pros: Room was very clean.
Cons: No instructions for the bed in the room. Mattresses were a bit hard and small for our taste. Would get a room with a larger bed next time.
9.6
Anonymous
Exceptional
08-04-2015
Nice overnight stay for a...
Pros: Love the big feather pillows on the bed. Also, we had pretty green grass and trees outside our window.
Cons: Someone was singing loudly in the hallway at 0230, but that's not Hilton's fault.
4.6
Anonymous
Disappointing
08-04-2015
Would not stay here again.
Pros: Location
Cons: No Room Service, No Ordering from tv, Limited Breakfast Options.
6.7
Anonymous
Pleasant
07-23-2015
Pleasant
Pros:
Cons: My booking was not ready and it was Booking mistake. The hotel did not cope with it easily.
8.8
Anonymous
Excellent
07-22-2015
Great Room Skip Breakfast.
Pros: Comfortable bed, lovely pillow, and outstanding shower.
Cons: breakfast was expensive and we had poor service. We had to ask for silver wear, bowls and had poor service. Expensive.
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