Hyatt Regency Cleveland at The Arcade

AAA Inspector Rating
8.7
Very Good
403 Guest Ratings
420 Superior Ave E
Cleveland, OH 44114- Map It
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AAA Inspector Notes
A glass-and-iron, four-story atrium dating from 1890 is the highlight of this service-oriented hotel near the sports arenas and convention center. Rooms offer an ambience of understated elegance. Smoke free premises. 293 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Just e of Public Square. 420 Superior Ave E 44114. Station: North Coast (E 9th).
AAA Benefit
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Parking
valet only.
Dining & Entertainment
1890 at The Arcade, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 403 guests
Showing reviews 1 - 5 of 50
7.9
Shatha201
Good
solo traveller
09-18-2016
Pros: The location was good. Quite central and lots of restaurants around within walking distance. (Most) of the staff were very nice and friendly. Angel - from the front desk was exceptionally helpful and friendly despite the hotel being very busy with wedding guests that weekend. I was very happy to deal with her at checkout as appose to the staff member that checked me in which seemed grumpy and annoyed and full of attitude for no apparent reason.Parking tip: the hotel has valet but there is a parking structure just a few feet before the hotel and costs half of what the hotel charges for valet.
Cons: The grumpy check-in staff member. Also, the hotel is quite dated. Could really benefit from a remodeling.
10.0
Lisa
Exceptional
mature couple
09-17-2016
Pros: The room was immaculate and very spacious.
Cons: We loved everything about our stay.
7.9
Roland
Good
young couple
09-08-2016
Pros: Workout room equipment Security electronic card for total access Arcade setup below was beautiful when lite up at night.
Cons: Room was small for the money we expected more space Oh! The arcade shops where not open
10.0
Jill
Exceptional
review category group of friends
09-06-2016
Pros: Plenty of room and great location
Cons: Would have liked a refrigerator in the room
8.3
Cindy
Very Good
young couple
08-30-2016
Pros: The hotel was located near shops, restaurants and points of interest.
Cons: Even though the hotel was pet friendly, Cleveland is not.
Showing reviews 1 - 5 of 50