Marriott Cleveland Downtown at Key Center

AAA Inspector Rating
8.7
Excellent
166 Guest Ratings
127 Public Square
Cleveland, OH 44114- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.1
Public Areas3.6
ARATED
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): The location is amazingly convenient for business travelers, sports fans, foodies and museum-goers...it really can't be beat.
Across from the convention center, this high-rise hotel features stylish rooms with dark furnishings, comfortable bedding with thick duvets and spacious desks. Some rooms offer a view of the lake; corner rooms have two walls of windows. The tiny indoor pool is a great spot to let the kids splash around before heading out to explore the sights of the city. Smoke free premises. 400 units. 25 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Northeast corner of Public Square. 127 Public Square 44114. Station: North Coast (E 9th).
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
sauna, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 166 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Hotel was clean and downtown location was exactly what i was looking for.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: good staff, great location, clean room and lobby area
Cons: Check in is 4:00pm, made the reservation 6 weeks in advance. Arrived 4:30pm,was advised that the room would not be ready until 6:00 pm. (Guests) Baltimore Ravens were staying in their rooms late. Management compensated us for the problem.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly and helpful staff (offered assistance for baggage, local travel tips, tourist advice, etc), location and walking distance to various attractions (nightlife as well as museums or sites of interest), clean room with good amenities
Cons: No complimentary shuttle services like surrounding hotels, no breakfast (although did offer coffee)
7.0
Anonymous
Good
08-11-2017
Pros: Location was perfect
Cons: It wasnt very clean. Had a bad smell.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Double charged me. They didn't set up our room right and wound up charging me $600 after paying $----when I booked. This caused issues with my bank account since I had an unexpected $600 charge.
Showing reviews 1 - 5 of 50