The Ritz-Carlton, Cleveland

AAA Inspector Rating
8.7
1515 W 3rd St
Cleveland, OH 44113- Map It
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AAA Inspector Notes
This service-oriented hotel employs a discreetly attentive staff and offers large, elegant rooms furnished with desks, plush easy chairs, 42-inch flat-panel TVs, iPod jack packs and upgraded bedding. The hotel's atrium lobby offers an inviting atmosphere. A concierge level is available featuring complimentary food and beverages throughout the day. A private business center and well-appointed fitness center are additional amenities available for guests' use throughout their stay. Smoke free premises. 205 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Tower City Center (3rd St side). 1515 W 3rd St 44113. Station: North Coast (E 9th).
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves, video games.
Sports & Recreation
sauna, steamroom, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 14 guests
Showing reviews 1 - 5 of 5
3.8
Anonymous
Poor
mature couple
09-21-2016
Pros:
Cons: Happy when remodeling is finished.
8.8
James
Excellent
mature couple
07-26-2016
Pros: in room breakfast was excellent
Cons:
10.0
Michael
Exceptional
mature couple
01-14-2016
Pros: The hotel was beautiful-the rooms were amazing!
Cons: Nothing
10.0
Sarah
Exceptional
review category group of friends
07-28-2015
Pros: From the moment I got out of the cab when arriving to the moment I leftin a cab, I couldn't have imagined being treated any better. Alwayshad a friendly face, everyone greeted with kindness every time I sawthem, regardless if we needed help or just passed them in the hall. Wehad turn down service every night and was left chocolates on the pillow.A nice maid named Keira noticed my mom was reading and left a littlenote on how she thought she'd enjoy her book more with a nicebookmark she left for her to use. Just super considerate and kind staff.I will definitely stay here again.
Cons: The only negative I can think of, which could be slightly nit picky, isthe hours of the restaurant are short. For people who arrive late due toform of travel, it'd be nice to have an easy place to eat. I thinkanother option would be based on arrival of the guest, the staff couldadvise of the hours of the restaurant so the guests will know to eatbefore they arrive.
7.9
Leslie
Good
mature couple
10-12-2014
Pros: Staff was great especially the club level. Amenities offered club level were outstanding. Great steam room and sauna in gym locker rooms.
Cons: No pool. Very small gym/workout area. Club lounge is right off elevator, not in a separate room, so it was a bit noisy and not very private.
Showing reviews 1 - 5 of 5