The Ritz-Carlton, Cleveland

AAA Inspector Rating
8.7
Very Good
15 Guest Ratings
1515 W 3rd St
Cleveland, OH 44113- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.3
Bath4.2
Public Areas4.0
AAA Inspector Notes
This service-oriented hotel employs a discreetly attentive staff and offers large, elegant rooms furnished with large work spaces, posh bedding, and marble tiled bathrooms. The hotel's atrium lobby offers an inviting atmosphere. A concierge level is available featuring complimentary food and beverages throughout the day. A private business center and well-appointed fitness center are additional amenities available for guests' use throughout their stay. Smoke free premises. 206 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between W Prospect Ave and W Huron Rd; in Tower City Center. 1515 W 3rd St 44113. Station: North Coast (E 9th).
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: video games.
Sports & Recreation
steamroom, exercise room.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 15 guests
Showing reviews 1 - 5 of 18
9.0
Brittany
Wonderful
Traveling as Couple
10-13-2017
Pros: It was very clean abd the staff were very friendly.
Cons:
7.5
Anonymous
Good
review category group of friends
08-03-2017
Good
Pros: Tower city center and great location.
Cons: Rooms are not upto standard of the Ritz Carlton.
7.5
John
Good
young couple
08-02-2017
Good
Pros:
Cons:
8.8
Brian
Excellent
young couple
07-13-2017
Fabulous
Pros:
Cons:
5.4
Virginians
Fair
young couple
04-24-2017
Sadly,below reasonable expectations.
Pros: Staff was very cheery,quick response and generally excellent. Good people. Bad management .That's it.
Cons: Booking deceived us. Please fire them. Didn't say the Hotel was under construction and the club level I booked and business center was closed. On arrival when I raised that it was oh well -no comp nothing. Even tried to charge for internet. Room sub par Holiday Inn .We stay in great hotels often including Ritz elsewhere and fine places throughout world. "Standard room? For a Ritz? Bad deal. Furniture and room size a joke.Mixing value didn't work had to go to cold just to get shower-mildly burned a couple of times. You don't know how to treat people you disappoint. Other hotels do. This place isn't a Renaissance or Omni or even a Hutton for that matter.
Showing reviews 1 - 5 of 18