Rooms with a king bed have better free floor space and offer a fully upholstered easy chair. Some suites have parlors. The concierge lounge offers a fine view of downtown, including Nationwide Arena. This hotel is within easy walking distance of the Greater Columbus Convention Center as well as many restaurants and bars.
Smoke free premises. 375 units. 12 stories, interior corridors. Accessibility (Call).
Jct High St, just e. Opposite Columbus Convention Center. 33 E Nationwide Blvd 43215.
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
game room, exercise room.
Guest Services
complimentary and valet laundry, boarding pass kiosk, rental car service, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
8.3
Anonymous
Very Good
young couple
09-09-2016
Pros: clean bathrooms and clean room
Cons: expensive
8.3
Sam
Very Good
family with young children
09-06-2016
Pros:
Cons: The walls are paper thin. I could tell you the names of the people, and what they were talking about through the wall.
4.6
Sharon
Disappointing
mature couple
08-17-2016
Pros:
Cons: dirty looking floors in hallways and elevator no air in hallways or elevator no real dining in hotel bar and coffee house closed a lot
5.8
Shindo
Okay
solo traveller
08-08-2016
Pros:
Cons: Inside of the room feeled humid, smelled like a mold.
8.8
Berenice
Excellent
family with older children
07-31-2016
Pros: The staff was very friendly
Cons: The people in the next room was a little noise
9.0
Verified Hotel Guest
Wonderful
Family with Teens
07-30-2016
Pros: Updated and clean. Well maintained. Max and Ermas next door was a bonus.
Cons: No
9.6
Laura
Exceptional
solo traveller
07-25-2016
Pros: Comfortable clean rooms
Cons:
9.2
Dvanarsdalen
Wonderful
family with older children
07-21-2016
Pros:
Cons: Front desk staff could have been friendlier.They were slightly condescending(2 different people)at 2 different times.
7.1
Anonymous
Good
review category group of friends
07-17-2016
Pros: Friendly staff, clean rooms.
Cons: No free breakfast.
9.6
Kristen
Exceptional
review category group of friends
07-10-2016
Pros: Nice staff and great location!
Cons: NA
9.0
Paige
Wonderful
Traveling as Couple
07-06-2016
Pros: The location to the event we were attending.
Cons: I was not clear on the type of room I was getting.
9.6
John
Exceptional
mature couple
06-23-2016
Pros: Location in Arena district very convenient.
Cons: Signage and parking entrance could be better
8.5
Anonymous
Excellent
review category group of friends
06-21-2016
Pros: Staff was wonderful. We were comp'd breakfast coupons which was great. The room was as expected.
Cons: It was expensive, so much so that I will be staying somewhere else next year. Air conditioner to the room kept banging from the outside when it would kick on. Maid service didn't get to our room until 3:30.
9.2
Steve
Wonderful
mature couple
06-08-2016
Pros:
Cons: Would like to have had a foam pillow with some neck support.
7.5
Michael
Good
solo traveller
06-04-2016
Pros: The staff was very nice and willing to help, though they did not have the answer to my questions, but were still willing to attempt to help.
The location was great, but the prices for coffee in the lobby area were a bit high, but at least they had a coffee shop there.
Cons: I know that this isn't their fault, but the pool was down for renovation and also my door to my room was sticking a lot, at times it took upwards to 5 attempts to get in the room.
It smelt like bug spray on the 7th floor.
6.7
Mary
Pleasant
solo traveller
06-04-2016
Pros: location for what I was there for
Cons: There was nothing special to make it worth the price.
5.4
Tammy
Fair
mature couple
05-31-2016
Pros: One cannot argue that the location of this hotel is not superior, it is. Also the breakfast, which is buffet style at Max & Erma's next door, was stellar.
Cons: First the hotel staff, while polite, was
Not knowledgable about the surrounding area at all. We is were told by several employees that they could not tell us about or where local
Eateries were located as they were not from the "around here." While that was frustrating the room was worse. The elevator was
Missing panels, there was no air in common areas and the curtains in our room were broken. Even worse the bed was horrible & there were no pillow cases on two of four pillows. Also, there is a shortage of trash cans in the room with only one in the bathroom. Please note, we weren't in a standard room; instead we paid for a suite on the top floor
So we'd have EXTRA creature comforts. I've stayed at super 8s with better beds.
7.1
Morgan
Good
young couple
05-31-2016
Pros: The staff was very friendly and the room was very clean. The bed was comfy! The location was great
Cons: The lack of amenities for the price
9.6
Anonymous
Exceptional
solo traveller
05-25-2016
Pros: location
prompt front desk and valet service
polite front desk, room service, and valet service
Cons:
7.9
Richard
Good
family with older children
05-24-2016
Pros: Great location and comfy room .
Cons: Nothing highly
5.0
Jessica
Fair
family with older children
05-17-2016
Pros: The location is good for convention business.
The shuttle was very convenient and the guys were prompt.
The beds are comfortable but the walls seem to be paper thin. I could hear everything going on next door.
Cons: The hotel is dated and the cost is way more than worth.
I took the stairs one day and was greeted by dead cochroaches.
Max & Erma's is filthy.
My final bill was incorrect, to the benefit of the hotel by about $70. Glad I saved my reservation email.
Hotel needs a remodel.
7.9
Anonymous
Good
family with young children
05-03-2016
Pros: It was close to everything I needed to do while there
Cons: The price was a little high for a standard room I guess it's the location
10.0
Jessica
Exceptional
young couple
04-25-2016
Pros: Late check out
Cons: Pricy
9.2
Joey
Wonderful
mature couple
04-20-2016
Pros: Good access to all of the Columbus area attractions. Very nice accommodations for anything we needed. Very nice staff and valet service.
Cons: Thought parking was a little pricey causing room rates to be higher than normal. Expected to be on executive level and have peace and quiet away from all the kid stuff. But there was a cheerleading competition going on so we were caught in the middle of it. It's not that big of deal we have 4 kids our selves just thought we were getting away for some quiet time jokes on us.
7.1
Roberta
Good
family with older children
04-19-2016
Pros: In the city. Great lication
Cons: Expensive. More than we usually pay when traveling. No breakfast included
10.0
Joanne
Exceptional
family with young children
03-26-2016
Pros: We were able to leave our car at the valet for no extra charge until we left. Even though we checked out of the hotel. Other hotels in the area would charge extra
Cons:
7.9
Erin
Good
young couple
03-22-2016
Pros: Bed was comfy. Valet parking a little expensive.
Cons: Valet parking price
4.2
Geraldine
Disappointing
young couple
03-08-2016
Pros:
Cons: Dirty, bad attention, I book two room with booking and booking was not connected with hotel for the second reservation. Awful service from booking
10.0
Verified Hotel Guest
Exceptional
Business Traveler
02-13-2016
Pros: Location. Clean, quiet rooms.
Cons: Not many dining choices in the evening.
10.0
Darian
Exceptional
review category group of friends
02-13-2016
Pros: Rooms were very clean and nice.
Cons: The wait for the elevators at checkout time were sufferable.
7.1
Amber
Good
review category group of friends
01-28-2016
Pros: Ementities were open twenty four hours as long as we weren't disturbing anyone.
Cons: Parking garage wasn't closer with the weather as cold as it was
7.1
Aaron
Good
mature couple
01-05-2016
Pros: The location was good and the bar was nice too.
Cons: Room was just ok for this type of hotel. I would have expected a little nicer. Bed was not very comfortable.
9.2
Jill
Wonderful
solo traveller
01-03-2016
Pros: Friendly staff valet shuttle staff and reception.
Bedding was very comfortable
Cons: Someone else's bill was put under my door with their personal information
I am concerned my personal information was given to someone else. Staffers seemed not to be concerned and not apologetic about this.
I left one shoe in my room and have to pay to have it returned $5. This might be considered as a guest courtesy. Paid cash for my room and upon check in was told my total included room and amenities. Was given a receipt to present at checkout for a $30 refund if no amenities were used. At check out was told this was not the case.
10.0
Gregory
Exceptional
mature couple
12-15-2015
Pros: excellent staff we left behind some stuff and they took care of it promptly
Cons:
10.0
Robert
Exceptional
Family with Teens
12-14-2015
Pros: Very clean from lobby to my room and the hotel was easy to get to.
Cons: NO
10.0
Doug
Exceptional
mature couple
12-13-2015
Pros: Great location! Walked to the Short North and enjoyed the downtown.
Cons:
9.6
Daniel
Exceptional
solo traveller
12-08-2015
Pros: Portland Timbers winning the Cup!
Cons: Slow valet
10.0
Shown
Exceptional
Traveling as Couple
12-01-2015
Pros: The location
Cons: No it was great
9.6
Carl
Exceptional
review category group of friends
11-17-2015
Pros: Great location for concert go-ers.
Cons: Bar almost lost my debit card. They had closed my tab and didn't return my card. Fortunately, I had noticed and the one bartender found it amidst the chaos and clutter behind the bar. Perhaps the bar could have been better staffed on such a busy evening.
10.0
Darrell
Exceptional
11-16-2015
Pros: Proximity to event
Cons: No
8.3
Anonymous
Very Good
young couple
11-15-2015
Pros: Great Location and very helpful staff
Cons:
1.0
Stephanie
Very Poor
Traveling as Couple
11-10-2015
Pros: The Location.
Cons: Almost Everything Else. For the price I was a little suprised of the hotel.
10.0
Tim
Exceptional
Business Traveler
11-01-2015
Pros: Greeted at front desk. Staff was very friendly. Gave detailed information on when restaurant was closing (late night check in)..
Cons:
9.6
Ryan
Exceptional
young couple
10-06-2015
Pros: I arrived at 6am at the hotel and was allowed to check in very early as I had a trade show to attend. The staff allowing me such an early arrival was certainly appreciated!
The hotel was well located downtown and within easy walking distance to everything. The bar in the lobby was also very active and a good place for a drink and to be social. The bed was comfortable and the elevators very fast. Great service and comfort all around, although I think Columbus hotels (downtown) are incredibly overpriced.
Cons: No free shuttle from the airport (it will cost $25). I have stayed in many cities with airports located much further than Port Columbus is to the city (7 miles) that offer free shuttles. One would normally expect a hotel such as Crowne Plaza would offer this service.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-09-2015
Pros: I liked the welcome package of relaxing body products. classy touch.
Cons: switch carpeting for hard floors.
9.6
Stephen
Exceptional
mature couple
08-29-2015
Pros: With in walking distance of restaurants, shops, bars etc. We were there for a Saturday night and there were lots of people in the street due to the good weather.
Cons: We arrived after 3pm and they apologized for the fact that our room was not ready. We had to wait 45 minutes to an hour. They gave us one coupon for a drink and that was pretty lame.
6.3
Colin
Pleasant
mature couple
08-10-2015
Pros:
Cons: We were Pointed toward the luggage carts and had to bring it all up ourselves.
6.7
Peter
Pleasant
solo traveller
06-28-2015
Pros:
Cons: No hot water
7.5
Beth
Good
review category group of friends
06-23-2015
Pros:
Cons: I did not find the pillows comfortable, and I would have liked a later checkout than 1:30.
6.7
Tonya
Pleasant
family with older children
06-20-2015
Pros: The rooms were nice & clean.
Cons: We booked 4 rooms & two of our grown children with their families got sent to the same room. Luckily they were family but it caused them to miss their cousins wedding by the time they got their rooms. Then that evening we were kept up with drunk youngsters with their pizza, wings & beer fest!!
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