DoubleTree Suites by Hilton Columbus Downtown

AAA Inspector Rating
8.7
Very Good
95 Guest Ratings
50 S Front St
Columbus, OH 43215- Map It
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Photos
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AAA Inspector Notes
Guest rooms are quite spacious. There are a few bi-level suites. If you desire a view of the Scioto River, ask for an even-numbered room. Corner rooms provide a view of both the river and city. This hotel, located across the street from the Ohio Supreme Court, offers a splendid view of that impressive building and the Scioto River behind it. The hotel's proximity to the Supreme Court and the state legislature makes it an excellent choice for anyone doing business with the state government. The hotel's guests have access to a well-furnished health club (the Capital Club), which has squash courts and lots of exercise equipment. Golfers will be interested in the club's golf simulator. Smoke free premises. 194 units. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Front and State sts, just n. 50 S Front St 43215.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, health club, massage.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 95 guests
Showing reviews 1 - 5 of 50
9.6
Danielle
Exceptional
young couple
09-06-2016
Pros: The bed was so soft. The room was clean. The hotel was quiet.
Cons: Massage therapist was out of town, so we couldnt get massages. Whirpool was out of order
6.5
Andrew
Pleasant
family with young children
09-06-2016
Pros: clean, bed comfortable, good size room.
Cons: pillows small not comfortable, towels on the hard and scratchy side, you have to pay to park that was not listed on the web site. the starbucks was disappointing.
7.9
Karen
Good
family with young children
08-31-2016
Pros: Lication
Cons: The bathroom needed to be updated.
10.0
Vick
Exceptional
solo traveller
08-28-2016
Pros: Friendly staff. Great housekeeping. Excellent location!
Cons:
2.5
Kelly
Poor
review category group of friends
08-26-2016
Pros: The property itself is very nice and kept well.
Cons: Check in was at 4pm. Our group arrived at 4:30 and rooms weren't ready. We asked how long it would take and the reply we got was "we are hoping for sooner rather than later." They also said that they would text us when they were ready and verified my phone number. Our group of 8 found a small waiting area to sit and wait for our rooms to be ready. We waited until 6:30 (still 2 1/2 hours after the designated check in time) and still no text. We went to the front desk and they stated that one room was ready and that they texted us...but there was no text. We went up to our ONE room that was ready to find that the toilet didn't flush so we called the front desk again. At 7 (3 hours after check in) I called down and our second room still wasn't ready and I could sense some attitude from the man who was working the desk. Then 15 minutes later we got a call saying that our second room was finally ready and that they would bring our room keys to the room we were already in. Oh and I might add that when I booked these 2 rooms, I requested they be next to each other. So we get to our other room and there is only 1 king bed... And I reserved 2 suites with 2 double beds in both. We call the front desk... Again. They said we would have to come down stairs and figure it out. So we head down and the men were now very rude and by this point I have had enough. The man stated that we booked one room with a king bed. I said no and pulled up my reservation which clearly stated "2 suites with 2 double beds". So then magically the right room became available and it was on another floor from the first room. So by 8pm we were finally in our rooms. I know stuff happens and businesses are short staff, but there is no reason to be rude about it. The hotel wouldn't give money back or give any type of discount. I WILL NEVER STAY AT THIS HOTEL AGAIN.
Showing reviews 1 - 5 of 50