Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel has a beautiful, spacious lobby. All guest rooms feature cheerful, modern décor. The number 30 room on each floor is a bit larger than the standard rooms. Suites have a separate parlor. Be sure to visit the lobby each evening to enjoy the manager's reception, which offers free food and beverages. You will appreciate the security offered by a gated parking garage and from guest room floors that can be accessed only by key cards. The indoor/outdoor pool allows guests the brisk pleasure of swimming outside in January.
Smoke free premises. 180 units. 8 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 327 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was nice. Clean and neat. Free food and drinks was a great perk and all the staff we so friendly. They all made you feel right at home. We plan to go back and will definitely stay there again.
Cons: The walls seemed a little thin..but I think it might be because there was some young kid teams there for an event, but one time it sounded like a herd of elephants above us.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hot free food at happy hour. Hot free breakfast. Popcorn all day. Indoor pool. Super clean room and bath. Lobby, room and hotel very appealing. I will definitely stay here again.
Cons: Paying for parking. I checked in on a Sunday. I didn't have to pay for valet. I don't know if they allow self parking during the week. Either way you have to pay.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and staff was accommodating and all very nice
Cons: The room was smaller than what I expected but was clean
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was perfect. Convenient location, super helpful staff. Lots of perks.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The parking garage being right beside the hotel and not across the street and the elevators went straight to the hotel from the parking garage. Friendly staff.
Cons: Nope!
9.6
Verified AAA Guest
Exceptional
11-16-2016
I had a pleasant stay
Pros: Location was good for arriving & short walk to arena district (with dining options!)
Cons: The room was on an interior part of the building and only had a single window which looked into a common/convention space.The breakfast space was a little tight, there wasn't really anywhere to stand while waiting for someone else to serve themselves food/drink that still suggested to others you were "in line." But, there was a huge swarm of teenage kids for some event, so not too worried.
9.8
Verified AAA Guest
Exceptional
07-25-2017
Great hotel with great staff. Perfect for any arena event. The complementary dinner and drinks were a added bonus before the show!
Pros: Good breakfast and dinner ,
Cons: Nothing
10.0
Anonymous
Exceptional
08-15-2017
We've stayed there several times...
Pros: This hotel is in a great location for being in downtown Columbus, the Nationwide area, the Short North arts district, nd many others. It is clean and comfortable, has a fine complimentary breakfast as well as a free "unwind" buffet in the afternoon, and the indoor parking is an amazing value. I don't know why you would wan to stay anywhere else.
Cons: Can't think of anything to complain about.
10.0
Anonymous
Exceptional
08-14-2017
Exceptional
Pros: Staff was welcoming and polite.
Cons: Nice to have USB charges in the rooms. (Like as part of the lamps). Breakfast was average, but we really didn't like the use of plastic it forks/knives and cups. And styrofoam plates.
9.2
Anonymous
Wonderful
08-11-2017
Great!
Pros: The staff was so friendly and helpful. The bed was comfy.
Cons: No bathroom fan or lotion for after shower
8.8
Anonymous
Excellent
08-09-2017
Overall very, very nice with...
Pros: 5:30 - 7 Food was a surprise since this was our first time with Drury. It was very good and we enjoyed very much. Loved the baked potatoes!
Staff extremely friendly and helpful. The Hotel felt very safe.
The pool area was beautiful although quite a strong chlorine, cloudy appearance when we looked so we chose not to use.
Cons: My wife missed no shower cap and lotion in our room. She left hers at home. Although we were able to obtain the shower cap at the main desk, it would have been nice to have it available in the room.
Eggs at Breakfast were not good. Tasted like powered eggs and had no flavor.
9.6
Anonymous
Exceptional
08-07-2017
Exceptional
Pros: Location. Very nice hotel.
Cons: Couldn't sleep, I was hot and couldn't get the room to cool down.
10.0
Anonymous
Exceptional
08-07-2017
Great Hotel!
Pros: Everything was very nice! Loved all the extras! Everyone was very friendly!
Cons:
10.0
Anonymous
Exceptional
07-25-2017
Exceptional
Pros: Value - getting the evening food and breakfast made it a good value
Cons: Evening Kickback could have a little something sweet.
10.0
Anonymous
Exceptional
07-24-2017
Drury's Won Us Over!!
Pros: The complimentary breakfast and evening hot bars were WONDERFUL! Have never encountered more friendly, accommodating staff...we've been won over!!
Cons: Would have been nice to have a security vault/safe in our room.
10.0
Anonymous
Exceptional
07-22-2017
Exceptional
Pros: We arrived on motorcycles and were immediately greeted outside by the general manager who was so friendly, accommodating and helpful. He helped us get the bikes parked in their secured garage which is completely under roof. The dinner buffet and free drink options were such an added bonus that we enjoyed before walking over to the arena for a concert. Will definitely be back if staying in the area again.
Cons: No complaints
8.8
Anonymous
Excellent
07-22-2017
Great value with extras but...
Pros: Property was very secure and the parking garage was on site.
Cons: Noise, booked this hotel over 8 months ago for an event - they could have put us in an inside wall room instead of an outside room by the freeway. Couldn't sleep loud outside noise from the freeway and hotel was very loud inside after 11 pm. Also, they need to replace their beds very uncomfortable.
8.3
Anonymous
Very Good
07-09-2017
Very good
Pros: The bed was excellent
Cons: Swimming pool. Needed repair. Water too cold
9.2
Anonymous
Wonderful
07-06-2017
I really liked the atmosphere,...
Pros: Everything
Cons:
10.0
Anonymous
Exceptional
06-25-2017
Exceptional
Pros: Sleeping arrangements were great, everything was amazing. Pool was awesome for my 3 daughters 8, 10, and 12. Everything very clean and comfortable. Front desk person when I checked in was very nice and accommodating. Breakfast and lunch were both awesome. Whole family ate and consumed our fill. It saved me the price of 2 meals for a family of 5. Entrance to exit throughout our stay was great.
Cons: Refrigerator was not real cold. We never have good experiences with room refrigeration. I don't think the shelf life for small systems are long.
10.0
Anonymous
Exceptional
06-25-2017
Great family place to stat
Pros: Happy hour and breakfast were great. Room size was great
Cons:
9.2
Anonymous
Wonderful
06-06-2017
Superb
Pros: The skywalk went right into the convention center. The rooms were quiet at night. The parking garage was right there.
Cons:
10.0
Anonymous
Exceptional
06-02-2017
Exceptional
Pros:
Cons: internet connection too weak and unavailable much of the time
8.3
Anonymous
Very Good
06-01-2017
AWESOME DRURY INN!!!!!
Pros: This Drury Inn is one of my favs, the location was awesome and all the staff was helpful and friendly
Cons: Can't complain
9.6
Anonymous
Exceptional
05-30-2017
We will always stay at...
Pros: I loved the kick back!! Such a great feature to separate drury inn from other hotels, my kids were so excited! The pool was also a big hit with my children! We were able to extend our check out time with out a problem. The breakfast was filling and provided lots of options to choose from.
Cons: I think the pool could be open a little later durning the weekend. It was a little frustrating that you are to pay for the use of a rollaway.
8.8
Anonymous
Excellent
05-29-2017
Fabulous
Pros:
Cons: My shower was either COLD or SCORCHING!! There was no middle ground....it was very frustrating!! Other than that ... loved my stay!!
8.8
Anonymous
Excellent
05-15-2017
Overall a good visit, it...
Pros: eggs are a little too moist. The stopper for my bathtub was missing, however it was repaired in less then twenty minutes.
Cons: I was looking for a TV program I wanted to watch, and what little material provided I could not find the channel on the TV. Oh, and the pulls on your curtains well if you don't watch you are doing will hit you in the head. NOT Fun.
7.1
Anonymous
Good
05-11-2017
Not too bad, but a...
Pros: The breakfast was good and great coffee. It was nice walking distance to some excellent restaurants, baseball stadium and sports arena.
Cons: Took forever for me to get heat into the room and had to call maintenance a couple times till they finally got it working. Also the door to the room stuck so it was loud opening and shutting the door.
10.0
Anonymous
Exceptional
05-08-2017
Excellent Place but Make the...
Pros: Free dinner/drinks/Breakfast
Cons: Pool and Jacuzzi were cold and not working
9.2
Anonymous
Wonderful
05-08-2017
Superb
Pros: Felt safe.
Cons: Expensive
9.2
Anonymous
Wonderful
05-01-2017
Enjoyable stay
Pros: Professional friendly staff
Tasty food options
Cons:
9.2
Anonymous
Wonderful
04-21-2017
Dependable comfort for families!
Pros: We love the breakfast spread! Every time we travel, we try to find out places that offer decent breakfasts and/or dinner. Drury Inn never disappoints.
Cons: Lighting in the rooms could have been improved.
10.0
Anonymous
Exceptional
04-16-2017
We had a great stay.
Pros: The kickstart program.
Cons: The key cards.
10.0
Anonymous
Exceptional
04-15-2017
Exceptional
Pros: Just a great place and breakfast was fresh!
Cons:
9.2
Anonymous
Wonderful
04-09-2017
Very nice stay!
Pros: Nice location- heart of downtown area. Clean!
Cons: Like everything.
9.2
Anonymous
Wonderful
04-08-2017
Decent price for being at...
Pros: Nice room, clean. Courteous staff. Decent breakfast. Accomadating to my schedule for later checkout time
Cons:
10.0
Anonymous
Exceptional
04-05-2017
Most Amazing
Pros: Literally everything. The staff was amazing. The food was amazing. The facilities were perfect. Definitely my favorite hotel.
Cons: The was nothing I didn't like
9.6
Anonymous
Exceptional
04-02-2017
Exceptional
Pros: Nice clean, comfortable rooms. Quiet, even though right beside highway. Breakfast offers lots of choices. wonderful location if you are going to Nationwide arena.
Cons: Evening kickback has strange combinations of food. We use it as dinner but I guess that is not the intent....
10.0
Anonymous
Exceptional
03-27-2017
Awesomely accomodating
Pros: They had happy hour which got you 3 free drinks and dinner! Plus a free breakfast and snacks and soda! amazing!
Cons:
7.1
Anonymous
Good
03-27-2017
nice hotel
Pros: friendly staff, brought extra towel when requested in a timely manner, good food
Cons: there was a note on the pool door that said the heater was broken...my kids couldn't swim because it was too cold (outdoor pool connected to indoor) so that was a huge bummer - especially since we spent 3 nights there
7.5
Anonymous
Good
03-20-2017
It was a nice stay
Pros:
Cons: Wish you had a shuttle service
9.6
Anonymous
Exceptional
03-20-2017
Great place to stay in...
Pros: The staff members were great, everyone was happy to help us. Being greeted with a genuine smile is priceless. Hot breakfast was much more than most places offer. Fantastic place for families visiting Nationwide Area or surrounding areas.
Cons: Strange smell through the hallways, a little bit like a strong paint smell. The pool was indoor/outdoor and frigid. I don't expect it to be warm, when its designed this way, just a little warning when you tell us the pool hours.
10.0
Anonymous
Exceptional
03-20-2017
AWESOME!!!
Pros: Breakfast, happy hour, room, location to everything, cleanliness
Cons: No room service and no after-hours take out places
10.0
Anonymous
Exceptional
03-20-2017
Highly recommend this hotel. Top...
Pros: Staff was amazing. Helped us with all our needs and even permitted us to check out at 2PM to accommodate our schedule.
Cons:
10.0
Anonymous
Exceptional
03-20-2017
Will definitely stay here again!
Pros: Hotel is nice, clean and conveniently located to Nationwide Arena.
Great breakfast spread.
Staff is kind, courteous and helpful.
Great experience overall!
Cons:
10.0
Anonymous
Exceptional
03-19-2017
Super great experience
Pros: Great in all areas
Cons: Nothing, all was great
10.0
Anonymous
Exceptional
03-19-2017
Excellent stay to see concert...
Pros: The eggs were extra fluffy and the bed was like a cloud
Cons:
9.6
Anonymous
Exceptional
03-18-2017
Exceptional
Pros: Loved our one night stay.
Cons:
10.0
Anonymous
Exceptional
03-15-2017
Awesome place to stay!
Pros: Complimentary drinks and food were great
Cons:
9.6
Anonymous
Exceptional
03-13-2017
Would definitely stay again without...
Pros: This is an excellent location if attending events at the Convention Center or any other event downtown. The staff is amazing and attentive! The beds are comfortable, rooms are spacious and clean. You can't beat the breakfast and the evening snacks and drinks.
Cons: The price is a little steep on the weekends.
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