Located near the popular Easton Town Center shopping district, this red-brick, Georgian-style building has public areas adorned with traditional décor. Guest rooms have a more contemporary style. Guest rooms open onto foyers with black and white porcelain tile floors. The rooms are tastefully appointed in a cool, modern décor and include gray furniture, bright artwork and patterned carpets. Suites have a large separate living room and have two bathrobes in the closet. The bathrooms have polished white Italian marble floors.
Smoke free premises. 345 units. 7 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, room service, area transportation-within 2 mi.
Terms
N, check-in 4 pm, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 78 guests
Showing reviews 1 - 5 of 50
8.8
Jeffrey
Excellent
young couple
09-20-2016
Pros: Location
Cons: Price
7.9
Michelle
Good
family with young children
09-19-2016
Pros: Staff pleasant
Cons: Remodeling. Awkward staging . No complimentary coffee??
10.0
Brad
Exceptional
family with young children
09-18-2016
Pros: Didn't want to leave it was great
Cons:
4.2
Asaf
Disappointing
solo traveller
09-11-2016
Pros: Nothing
Cons: Under construction, the lobby close, no gym, no meeting room, and the front desk don't think the guest should know about that before arriving
6.5
Amy
Pleasant
family with young children
08-23-2016
Pros: the rooms were remodeled nicely!
Cons: the hvac in our room didn't work well at all.
7.5
Mary
Good
family with older children
08-22-2016
Pros: Room was nice, clean and comfortable.
Cons: Hotel was under remodeling and it was difficult to find check in and very chaotic when we finally found where to check in. I think there should have had better directions for where to go and park.
8.3
Happy
Very Good
young couple
08-17-2016
Pros: The pool was very nice.
Cons:
10.0
Sharon
Exceptional
review category group of friends
08-16-2016
Pros: Everything
Cons:
10.0
Michael
Exceptional
family with older children
08-06-2016
Pros: Great location with plenty of amenities - both within the hotel and within close proximity.
Cons:
8.8
Glenna
Excellent
mature couple
08-02-2016
Pros: The room was beautiful, clean, roomy and recently remodeled. The staff was professional. The condition of much of the hotel was excellent.
Cons: The staff was nice but not very friendly.
We had a drink from the lobby bar and after we seated our selves on a sofa nearby, no one brought our drinks. My husband had to go get them, they were just sitting on the end of the bar.
We were also surprised by the condition of the furniture in the lobby. It was worn and frayed.
10.0
Kerri
Exceptional
family with young children
08-02-2016
Pros: Comfortable bed and always super clean.
Cons: Nothing.
10.0
Anne
Exceptional
mature couple
07-28-2016
Pros: Service, location, pool, public space
Cons: Liked all
7.1
Julia
Good
family with young children
07-26-2016
Pros: The beds were very comfortable, the location is very conveinient and rooms are very nice.
Cons: Lost our reservation, had to call to request the room earlier a couple times, hot tub water was an odd color, alarms went off and were woken up early and staff just walked in without knocking, not great room service
9.6
Raed
Exceptional
solo traveller
07-21-2016
Pros: Very clean
Cons: They dont have IT technician at night, to fix wifi issue.
10.0
Roz
Exceptional
young couple
07-11-2016
Pros: Absolutely beautiful hotel in a fantastic location. Steps away from many nice places to eat and shop.
Cons:
10.0
Anna
Exceptional
review category group of friends
06-14-2016
Pros: Every single person from the individual that checked us in, to the housekeeping we had a brief conversation with, to the great individual that brought up a wine opener to our room (within 5 minutes of calling!) was fantastic. Got upgraded to a bigger room without even asking, everything was clean and comfortable and the location was phenomenal. Worth every penny and could not recommend it enough, from now on my stay in Columbus will always be here!
Cons: Pricier stay but you definitely get what you pay for.
9.6
Stacey
Exceptional
mature couple
06-14-2016
Pros: The bed and pillows were amazing!! So comfortable - best nights sleep I've had in awhile.
Cons:
9.6
Myisha
Exceptional
mature couple
06-07-2016
Pros: Everyone was very nice and the bed was very comfortable!
Cons:
5.4
Bamy3
Fair
family with older children
06-04-2016
Pros: The staff was top notch. Went above aND beyond to try to compensate the horrible stay
Cons: The pool room was so hot it was like a sauna and we couldn't stay in there long enough for the children to enjoy swimming. The air didn't work very well in our room, a piece of art beside the bed fell and hit my son in the head while he was sleeping. The place has been recently renovated so I do not recommend staying here until all the kinks are worked out.
10.0
Teresa
Exceptional
family with young children
06-01-2016
Pros: We went to Easton to take our daughter to American Girl. This Hilton is beautiful, clean, has a pool and walking distance to the entire shopping center with lots of great shops, plenty of restaurant options and fun things to do. It was a great weekend get away!
Cons: If you book thru a third party web site, you cannot get the American Girl doll bed that is promoted on the AG web site for staying at a partner hotel (though it doesn't say that). My daughter was a little disappointed, especially since its on display in the lobby.
5.4
Kenny
Fair
mature couple
05-31-2016
Pros: Eggs were awful and room was musty
Cons: Room cleanliness and restaurant could have prepared food better
9.6
Rodney
Exceptional
solo traveller
05-25-2016
Pros: The location
Cons: The distance from the church
9.6
Susan
Exceptional
review category group of friends
04-14-2016
Pros: The beds were so soft and comfortable to sleep in. The hotel was across the street from a fantastic mall so we could walk to it for dinner and shopping.
Cons: We had breakfast in our room the first day and no one picked up the dishes from the hallway until we called them at 8 pm. That is just so unacceptable.
7.5
Carmel
Good
family with older children
04-05-2016
Pros:
Cons: A female staff at reception was stuck up and not friendly- made a bad first impression
10.0
Joseph
Exceptional
family with older children
04-03-2016
Pros: Very nice. Friendly staff.
Cons:
10.0
Leslie
Exceptional
mature couple
03-30-2016
Pros: 1. Piano music in lobby on Sunday
2. Lobby
Cons: 1. I added gratuity to Room Service....should have been pointed out.....person was double tipped. I noticed this the second time I ordered room service
2. Floor 5 was rather noisy.....teens from conference....seemed to be able to hear a lot of noise in general from the rooms.
10.0
Amelia
Exceptional
mature couple
03-21-2016
Pros: Beautiful Hotel! Great Staff! Great Location!
Cons:
9.6
Rochelle
Exceptional
solo traveller
03-04-2016
Pros:
Cons: Too loud with other guest
9.6
David
Exceptional
young couple
02-06-2016
Pros: Location and comfort
Cons: One of the workers at reception made things a little more difficult with the check in process than they needed to be.
7.1
Janet
Good
solo traveller
01-19-2016
Pros: Overall look and facilities. like the location
Cons: My room was freezing and there was no bathrobe. I had to use towels to keep warm.
10.0
Leonard
Exceptional
young couple
01-14-2016
Pros: Best hotel I have ever stayed at!!!
Cons:
9.6
409
Exceptional
family with young children
12-29-2015
Pros: The pool was a decent size and hours were until midnight. The Rec center treadmills were newer and high end, now my wife wants one. Every staff member spoke and were courtious.
Cons:
10.0
Kirk
Exceptional
family with young children
12-28-2015
Pros: The staff went out f their way to assist me entertaining my son! They gave balloons, brought down my Christmas presents and put them by the tree so it felt like my own living room watching my son open presents, and the front desk and concierge were extremely kind to us!
Cons:
6.7
Jason
Pleasant
young couple
11-13-2015
Pros: The lobby was absolutely amazing!
Cons: For the price that I paid, I expected the room to be alot bigger than it was. I have stay in larger rooms for half the price.
7.9
Melissa
Good
family with young children
11-10-2015
Pros: Very clean,and convenient location
Cons:
10.0
Maryann
Exceptional
mature couple
11-04-2015
Pros: The concierge- I think his name was Dave- took great care of us when we needed to get to our restaurant reservation-we were running late so he called the shuttle service to get us there in time! And when we returned for the evening we were surprised with a bottle of Asti Spumante on ice- we had told the concierge it was our 40th anniversary! I only wish we had tipped him- I feel so bad now- please recognize him in a fabulous way!
Cons:
7.9
Nancy
Good
family with older children
10-13-2015
Pros: Terrific location and I liked the full-service Starbucks in the lobby
Cons: I was surprised that there was no turn down service, nor were our towels replenished. The morning of check out, the cleaning crew started knocking at our door sometime between 8 and 8:30 which was annoying
7.9
Timothy
Good
mature couple
08-17-2015
Pros: I liked the convenience of being so close to shopping- the bed was very comfortable and the vote was quiet.
Cons: I didn't like that I spent over $200 to stay in a hotel that had a broken mirror in the bathroom, the bathroom door didn't shut and didn't include breakfast or let the me bring it back to my room. The Hilton certainly did not live up to my expectations as far as amenities.
10.0
Judith
Exceptional
mature couple
08-11-2015
Pros: The friendliness of the staff and shuttle service
Cons:
9.2
Debra
Wonderful
family with older children
08-09-2015
Pros: The bed was very comfy.
Cons: I paid extra for a view of Easton and had a view of the parking lot.
8.8
Sousan
Excellent
mature couple
08-03-2015
Pros: Everything else was perfect. We've stayed there plenty of times. I'll def go back because I like it so much.
Cons: I didn't like how unfriendly the girl was that checked me out.
9.6
Joseph
Exceptional
family with young children
04-14-2015
Pros: The staff was extremely friendly and respectful. Very clean place and we enjoyed our stay!
Cons: Newly renovated room, the TV was extremely crooked and the toilet "ran" about every 20 minutes. The WiFi was weak in our room and please invest in a higher quality toilet paper.
9.2
Mary
Wonderful
solo traveller
04-12-2015
Pros:
Cons: Having to pay for decent wifi connection.
10.0
Randy
Exceptional
solo traveller
03-21-2015
Pros: Comfort & location
Cons:
9.6
Tara
Exceptional
mature couple
02-15-2015
Pros: Comfy bed
Cons:
9.2
Kendall
Wonderful
mature couple
12-24-2014
Pros: The view of everything that Easton shopping had to offer,looked so amazing at night."
Cons: Wasn't their long enough!
9.6
Richard
Exceptional
mature couple
12-15-2014
Pros: The friendliness of the staff we encountered
Cons:
5.8
Madame
Okay
solo traveller
10-14-2014
Pros: No Comment !
Cons: No Comment !
5.8
Jayson
Okay
mature couple
10-01-2014
Pros: Location
Cons: The shower did not work properly. The tub did not drain very well poor lighting nothing in the room we needed had to go out of our way to be comfortable with what we needed. Just not what was expected with the money spent. The day of check in was over charged well over 100 dollars. Just not very happy with the stay compared to the price of the room. Will never stay at this hotel again. Staff was polite. Didn't get room cleaned until late that evening. I could have stayed at Hampton inn for half the price and been happier. Thank you for the great booking experience. I enjoyed this more than the hotel.
8.3
Paul
Very Good
solo traveller
09-26-2014
Pros: I wasn't let down in my ongoing expectations of this chain. It's always relaxing, comfortable, and the staff tends to always be quality.
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