Residence Inn by Marriott

AAA Inspector Rating
8.7
Excellent
74 Guest Ratings
3999 Easton Loop W
Columbus, OH 43219- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.1
AAA Inspector Notes
You'll feel at home in your spacious suite, where you can relax on a large sofa sleeper. You can also go outside to enjoy a brisk game of basketball or use the patio and grill. Some rooms have gas fireplaces. Be sure to enjoy the evening social hour that is held Monday through Wednesday evenings. Smoke free premises. 120 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-270 exit 33, 0.8 mi w, then just n. Located in Easton Town Center. 3999 Easton Loop W 43219.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 74 guests
Showing reviews 1 - 5 of 50
10.0
Kristi
Exceptional
Traveling as Couple
01-12-2018
I have stayed at this hotel several times. The staff are always friendly. Its close to shopping malls, its quiet. Easy to check in and out.
Pros: I liked the spacious rooms
Cons: The breakfast wan't real good
10.0
Charles
Exceptional
Traveling as Couple
01-12-2018
Pros: staff was very frindly and genuinely eager to please
Cons:
10.0
Jason
Exceptional
Business Traveler
01-12-2018
Great staff and wonderful facilities.
Pros: Staff was very warm and accomdating.
Cons: Everything was exceptional.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
01-12-2018
I paid for the hotel room several weeks in advance with a credit card and provided my debit card for incidentals when we checked in on Saturday. A few hours later there was a $170 hold on my checking account. I have used my debit card for hotel incidentals before and have never had such a large pending amount. The pending amounts were still there several days later on Tuesday. I emailed the customer service for Marriot and was told the pending money would be released in 3-5 days. While upset, I knew there wasn't much I could do. The next day (Wednesday), I saw that pending charges were gone HOWEVER the hotel had actually taken---- out of my account! I called immediately. I spoke to a very nice woman at the front desk who reassured me my money would be refunded in 24 hours. But I still don't understand WHY my money was taken. I had already paid for the room. The pending charges are semi-understandable (I still think it was a ridiculous amount though) but to take money for no reason? I emailed the customer service again and was told a team was working on it. I had my money back several hours later that same day. Thank goodness I had checked my account before I accidentally overdrew money. The staff was great and got it handled faster than I would have thought possible but I still cannot wrap my head around why this happened. It made for a very stressful start to my week. If you are staying here, make sure to give a credit card for incidentals and to watch activity on it VERY closely.
Pros: The rooms are VERY nice at this hotel. The room was spacious, tastefully decorated, and had a cute kitchenette. We didn't use any of the kitchen appliances though.
Cons: I DID not like that they accidentally charged me--- for nothing. I had already paid for the room and then noticed additional charges. I was refunded it but it was inconvenient to lose that much money for a day.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-12-2018
Pros: The proximity to Easton
Cons: I would like to see their price drop. I am a local person, and think that there are a a lot of women that would take advantage of a shopping weekend with girl friends if the price of the hotel was not that high.
Showing reviews 1 - 5 of 50