The Westin Columbus

AAA Inspector Rating
8.7
310 S High St
Columbus, OH 43215- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.2
Bath3.5
Public Areas4.1
AAA Inspector Notes
Inspector Pick (Wedding facilities): I think the Grand Ballroom, with its marble floor, balcony and stained glass windows, is the perfect place to get married or have a wedding reception.
Ornate public areas decorated with changing art exhibits, including some by former resident James Thurber, are the draw at this restored 1897 hotel. Guest rooms range from the spacious to the small. The lobby is ornamented with gold filigree and columns topped by Corinthian capitals. The Grand Ballroom has stained-glass windows and a balcony that overlooks a large dance floor. All rooms provide the excellent comfort of the Westin Heavenly Bed. Smoke free premises. 189 units. 7 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Corner of Main and High sts. 310 S High St 43215.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room, in-room exercise equipment.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 88 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
11-24-2017
Pros: Found garbage underneath the bed. Air condition broke. Window broke. But staff were wonderful and fixed everything. They even paid for our breakfast. I would stay at this hotel again because of how they treated us. Amazing smiles.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
11-24-2017
Pros: Location was great.
Cons: Valet is too expensive I was told there was a public lot to park in but it was not in walking distance. Also no included breakfast? Also no pool.
10.0
Kendra
Exceptional
Traveling as Couple
11-24-2017
Pros: The awesome people at the desk were so accommodating. We got a bed and bowl for our dog and late check out! Definitely coming again next time we are in town!
Cons:
1.0
Andrew
Very Poor
Traveling as Couple
11-24-2017
Pros: The hotel was clearly under a re-model. Was the worst experience I have ever had at a Westin. They should just close if they cannot provide the basic services and amenities of a 4 star hotel.
Cons: Yes. Several issues/problems. Cable in room did not function full. Several channels did not come in. Phone in room did not work properly. Room was not serviced after first nights stay nor was it cleaned. Valet parking was outside so car covered in snow.
8.0
Dylan
Very Good
Traveling as Couple
11-24-2017
Pros: The hotel was beautiful and the front desk, housekeeping, and restaurant staff were all helpful and friendly.
Cons: The valet service and parking situation was awful. Aside from being $26/day, the valets told us we could self park but didn't mention it was also $26/day, turned away our friends because it was late, and ran out the battery on my car. Also, no free wifi.
Showing reviews 1 - 5 of 50