A fountain graces the hotel's spacious atrium lobby, which also has local photo art. Sixth-floor rooms have upgraded coffeemakers and access to a snack credenza. All suites are quite spacious. All guest rooms have 55 inch TV sets.
284 units. 8 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
10.0
Loretta
Exceptional
Solo Traveler
10-20-2017
Pros: Close to where I need to be and always clean and friendly.
Cons:
8.0
Ralph
Very Good
Business Traveler
10-20-2017
Pros: Pool was under maintenance. We understood though. Nice hotel with very polite staff.
Cons:
10.0
Loretta
Exceptional
Solo Traveler
10-20-2017
Pros: Convenient location, always clean and super staff
Cons:
7.0
Richard
Good
Traveling as Couple
10-20-2017
Pros: Rooms were clean and bed was comfy. Breakfast was very good. Easy check in and WiFi was adequate for our needs. Very well pleased for the price.
Cons: Lobby was a little noisy in the evening but was not the fault of the staff.
10.0
Loretta
Exceptional
Solo Traveler
10-20-2017
Pros: Feels safe for a solo traveler and is always clean and friendly.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: We loved how clean the hotel was, enjoyed the food very much. The staff was very nice. I give this hotel an 11
Cons: I don't have one bad thing to say about the hotel
9.0
Loretta
Wonderful
Solo Traveler
10-20-2017
Pros: Always neat and clean. Very nice staff. Great rooms.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-20-2017
Pros: The room was very nice and updated. Staff was very friendly and cocktail hour was great. Also excellent location close to the zoo and interstate.
Cons: Breakfast was fair compared to other Embassy suits I have stayed at. Otherwise excellent plane to stay.
9.0
Haren
Wonderful
10-20-2017
Pros: Best hotel for family of more than 2 and with teenage and older kids. Easily fits 5 people (max 6) if you get two bed room and sofa bed.
Cons: Water flow in the shower was more than what drain can handle causing pool of water while taking shower. Either reduce the water flow or increase the drain capacity.
5.0
Weibo
Fair
Traveling as Couple
10-20-2017
Pros:
Cons: No one come to my room to clean the room on the second day morning also someone next to me holding a noisy party until 2:00 AM
1.0
Glen
Very Poor
Business Traveler
10-20-2017
Pros: Clean and comfortable room.
Cons: Ill-behaved teen age kids are out of control here. While parents eat in the restaurant and otherwise turn them loose in this nice hotel unsupervised ... the staff just apologize to the other guests. Offended guests are low priority here.
10.0
Anonymous
Exceptional
mature couple
10-03-2017
Exceptional
Pros:
Cons:
10.0
Anika
Exceptional
family with young children
10-02-2017
My stay was excellent as...
Pros: the bed was very comfy, the breakfast is beyond great, and the staff were very helpful and friendly
Cons: I liked every thing, truly no conplaints
8.3
Dublin
Very Good
review category group of friends
09-30-2017
Better on second day.
Pros: The full breakfast and manager's reception continue to be reasons to use Embassy Suites.
Cons: The smoking area is right outside the front door & there is no side access doors, so you have to walk through a cloud of smoke to enter or exit the hotel.
6.7
Joseph
Pleasant
solo traveller
09-17-2017
Stay was great but getting...
Pros:
Cons: The hotel was actually great but my repeated attempts to secure a receipt have still been fruitless. I made the reservation with Booking. The hotel refused to give me a receipt in person and during a subsequent phone call because I had booked with a 3rd party. I called Booking, they put me on hold and called the hotel. When they came back on, they told me things were resolved and an email receipt was forthcoming. Nope. I tried again a few days later and it was the same routine. I was told my receipt was going to be sent in a few minutes. That was two weeks ago. No receipt. I've given up on this and it has created hassles with reimbursement from my employer. I don't know if it's the hotel's fault or Booking, but at this point I'm feeling profoundly dissatisfied with both.
9.2
Anonymous
Wonderful
family with young children
09-12-2017
Superb
Pros:
Cons:
9.2
Alan
Wonderful
family with young children
09-03-2017
Very enjoyable
Pros: All around great place
Cons:
8.8
Ashley
Excellent
family with young children
08-28-2017
Nice overall stay
Pros: Breakfast
Bed
Cons: Pool hours
7.9
Michael
Good
family with young children
08-21-2017
Overall veryl good experience just...
Pros: Eggs were very liquid
Cons: The breakfast was not very good, not impressed.
5.8
Patricia
Okay
young couple
08-17-2017
I expected more from this...
Pros: Having two rooms
Oatmeal and the real French toast was good.
Cons: We had room service one night and had the world's worst hamburger. The fries that came with it we good and pretty warm, but the hamburger was stone cold.
Breakfast was also not good. The eggs were over cooked. The French toast sticks were not good.
Bad Coffee
8.3
Alicia
Very Good
family with young children
08-14-2017
One of the best weekends...
Pros: We liked that is was close to the 270 and also close to the family we came to see.
Cons: The only thing we did not care for had nothing to do with the property, just the people in the room beside us. With the door between the rooms you could hear everything and when we went to bed we had to move our son into our room so we all could sleep.
Pros: It was clean and comfortable. The pool was nice and big and the staff was friendly. Would stay there again.
Cons:
9.2
Anonymous
Wonderful
family with young children
07-21-2017
Superb
Pros:
Cons:
10.0
Christy
Exceptional
family with young children
07-20-2017
Enjoyable stay
Pros: Very comfortable. I traveled there with my daughter and 2 year old grandson. We went to Columbus to visit the zoo and this hotel was close by.
Cons: Our room was warmer than we liked and even setting the thermostat in the room didn't cool it much. However, it was VERY hot those days and we were extra hot from walking around the zoo for 8 hours.
5.4
Ben
Fair
young couple
07-20-2017
Passable
Pros: Bed was comfortable
Cons: How we were treated checking in at desk. Lamp shade had a stain and room was dusty
9.6
Anonymous
Exceptional
family with young children
07-20-2017
Exceptional
Pros:
Cons:
10.0
Annette
Exceptional
family with young children
07-19-2017
Exceptional
Pros: Free breakfast clean rooms
Cons:
7.9
Anonymous
Good
family with young children
07-17-2017
Good
Pros:
Cons:
9.2
Am
Wonderful
family with young children
07-09-2017
Superb
Pros:
Cons:
6.3
Amy
Pleasant
family with young children
07-08-2017
Disappointed
Pros: The property was nice overall and staff was friendly.
Cons: I was very disappointed in the cleanliness. There were dirty glasses and a spoon outside of our room our whole stay. There was a half eaten waffle in the hall. I was woke up by my daughter because she saw a bug in the bathroom and we had no water until close to 9pm on check in day.
10.0
Brittany
Exceptional
young couple
07-08-2017
Exceptional
Pros:
Cons:
10.0
Terry
Exceptional
review category group of friends
06-27-2017
Fantastic!
Pros: The cleanliness, the breakfast, the friendliness of all the staff, the pool and just the overall appearance. Would highly recommend this hotel!
Cons: Nothing
9.6
Tracy
Exceptional
young couple
06-27-2017
Exceptional
Pros: Great breakfast.
Cons:
10.0
Shelby
Exceptional
family with young children
06-26-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
family with young children
06-26-2017
Good
Pros:
Cons:
9.2
Mary
Wonderful
family with young children
06-12-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
06-11-2017
Exceptional
Pros: Clean and updated
Cons:
7.1
Bonnie
Good
young couple
06-10-2017
staff was rude at check-in
Pros: Excellent facilities and suite had all we needed
Cons: staff would not give us our expected government rate. very abrupt because we didn't book direct
10.0
Ronald
Exceptional
family with young children
06-04-2017
Exceptional
Pros:
Cons:
9.2
Harry
Wonderful
young couple
06-01-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
06-01-2017
Exceptional
Pros:
Cons:
10.0
Russell
Exceptional
family with young children
05-11-2017
Great stay! Great value!
Pros:
Cons:
9.2
Charles
Wonderful
family with young children
05-06-2017
Superb
Pros:
Cons:
9.6
Amanda
Exceptional
family with young children
04-29-2017
Exceptional
Pros:
Cons:
7.9
Jamie
Good
family with young children
04-24-2017
Very busy but beautiful
Pros: Beautiful hotel
Cons: We were there with our family so we had 3 small children. There was some conference going on and they were using a microphone late at night at it was very loud in our room. Also I wish we were not right across from a elevator it made it even more loud.
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