On summer nights, retire to the rear patio; it is enclosed with a wall and has a fire pit and waterfall. Guest rooms have a warm, modern décor that includes gold and brown soft goods. Rooms with king beds also have sofa sleepers.
Smoke free premises. 57 units. 3 stories, interior corridors. Accessibility (Call).
Pros: I loved the outside sitting area! Was nice and relaxing and the staff was great! Very clean room loved our visit!
Cons:
7.5
Anonymous
Good
08-13-2017
Good place to stay
Pros: Clean and helpful staff good breakfast
Cons: Nothing really
10.0
Anonymous
Exceptional
07-23-2017
Exceptional
Pros: Eggs great
Cons:
9.6
Anonymous
Exceptional
07-22-2017
Clean
Pros: Beds were comfortable and rooms were clean and nice, the pool was clean. Breakfast was pretty good. There was a really nice patio with a fire pit and waterfall thing
Cons: There was no hot tub and no chairs in the pool area
4.2
Anonymous
Disappointing
07-17-2017
Check everything
Pros:
Cons: I woke up to my back and arms itching... BED BUGS and i only received $50 refund on a $158 room. Was told manager would call me and im still waiting.
10.0
Anonymous
Exceptional
07-08-2017
Convenience, cleanliness, comfort & cost......
Pros: The entire hotel from the lobby to the room was crisp & clean.
Plenty of restaurants close by was a plus too.
Cons:
5.4
Anonymous
Fair
06-29-2017
Passable
Pros: Staff seemed to address noise concerns on the floor above me semi promptly. Complimentary upgrade to suite. Spacious, and easy check-in and out.
Cons: AC units were very loud. Entry door was very hard to latch. Door key worked intermittently. Room smelled very musty due to visible water damage.
6.7
Anonymous
Pleasant
06-26-2017
It's average
Pros: Outside fire pit
Cons: Too many wild kids - no respect
7.5
Anonymous
Good
06-09-2017
Our stay was very enjoyable.
Pros: The breakfast was very good.
Cons:
10.0
Anonymous
Exceptional
06-02-2017
It was a pleasant stay.
Pros: The staff was extremely helpful and kind.
Cons:
9.2
Anonymous
Wonderful
05-08-2017
Short stay ... wish it...
Pros: Bed was great. Very good nights sleep.
Cons:
10.0
Anonymous
Exceptional
04-29-2017
Exceptional
Pros: Nice, clean place. The room, clean, and the beds were good. The staff were nice and helpful.
Cons: Nothing!
10.0
Anonymous
Exceptional
04-23-2017
Pleasurable
Pros: Great experience. we have stayed at other Best Westerns and always get great service
Cons:
7.9
Anonymous
Good
04-18-2017
We enjoyed our stay.
Pros: Very clean.
Cons: The air conditioning was noisey.
9.6
Anonymous
Exceptional
04-18-2017
Great plsce to stay eith...
Pros: Location staff clean rooms.
Cons: The pool had a lot of chlorine in it. Uou could smell very strong.
8.8
Anonymous
Excellent
04-07-2017
Fabulous
Pros: We loved the jetted tub!
Cons:
10.0
Anonymous
Exceptional
04-05-2017
Very accomidating due to a...
Pros: Good food
Cons: Was therecfor a funeral
7.5
Anonymous
Good
04-05-2017
Good
Pros: Super friendly staff, loved the outside area, close to a ton of restaurants.
Cons: Our jacuzzi tub had 2 broken buttons.
10.0
Anonymous
Exceptional
03-25-2017
Great place!!
Pros: Very nice and cozy! Very Convenient
Cons:
10.0
Anonymous
Exceptional
03-20-2017
Awesome accommodations!!! I would definately...
Pros: The room accommodations were wonderful. It was a plus having the microwave and apartment size refrigerator in my room. I was there to participate in an event nearby with my granddaughter. I was especially pleased with the staff. They did a truly awesome job in answering any questions regarding the facility and area around the hotel. Kudos to them!!!!!
Cons: I can not think of anything!
10.0
Anonymous
Exceptional
03-04-2017
Exceptional
Pros: Everything was great
Cons:
10.0
Anonymous
Exceptional
01-30-2017
It was my birthday. Went...
Pros: Bed was very comfortable, but pillows not so much. 2nd time staying there. Very nice.
Cons: Replace pillows
9.6
Anonymous
Exceptional
12-15-2016
Very nice hotel.
Pros: Room was clean. Internet was fast enough. Breakfast was good. Would stay there again.
Cons:
10.0
Anonymous
Exceptional
10-31-2016
Excellent lodging
Pros: Room was spacious and well appointed. It was extremely comfortable & quiet. Breakfast was of good variety and very tasty.
Cons:
9.2
Anonymous
Wonderful
10-13-2016
Superb
Pros: Friendly staff clean room
Cons: No hot tub
3.3
Anonymous
Poor
10-01-2016
Took money from account after...
Pros:
Cons: This hotel robbed us for 128$ used card to hold room paid cash for room for 2 days upon arrival still charged card for 1 day of room will not refund money to card refunded money to another card supposedly that card wouldnt hold room so why was it still in their system after reserving room with another card and paying cash I think they pocketed part of cash avoid this Best Western if you like your money
7.9
Anonymous
Good
09-20-2016
Good
Pros: Hotel was super nice. Really comfortable and cozy, and breakfast was great.
Cons: The jets in the hot tub in my suite didn't work. It was moreso just a big bathtub. Would've been a lot nicer and worth the money if they had worked.
8.3
Anonymous
Very Good
09-19-2016
Nice room for the price.
Pros: Breakfast was good and the room was nice in that there was a sofa in the room. Bed was comfortable too.
Cons: Room had a strong smell of bleach.
10.0
Anonymous
Exceptional
09-15-2016
Very nice property.
Pros: Nice clean room. Loved the make-up remover wipes. Comfy bed and lovely breakfast buffet. Have already recommended it to many folks.
Cons:
8.8
Anonymous
Excellent
08-31-2016
Great Place to Stay Outside...
Pros: Friendly staff, cleanliness of the room, great breakfast, huge suite.
Cons: N/A
7.9
Anonymous
Good
08-30-2016
Review of our visit
Pros: Staff was friendly and helpful.
Cons: We were staying on the second floor of a three story hotel. The room above us must have had kids because as late as midnight they kept jumping on the floor and pounding. I nearly called the front desk and finally it stopped. We went to bed around 11pm and this woke us up and continued for a good hour.
9.2
Anonymous
Wonderful
08-15-2016
Best Western Plus makes the...
Pros: Great to have a hot breakfast as it saved us money and I didn't get hungry anytime soon after having a hearty breakfast. Real orange juice was nice. Also, your lady that worked the breakfast was very pleasant and helpful.
Nice desk in our room at which I used your wifi to get some of my work related details taken care of while on vacation.
Rooms were clean and comfortable.
Great location as could walk to nearby restaurants and grocery store. Also liked that the location was away from the city and a lot of traffic. As they say, Location, location, location. Also, only 15 minutes from the Creation Museum which was perfect.
Cons: Pool was small, but my grandkids enjoyed it anyway, so I'm not really complaining. Plus, since it's an indoor pool, it can be used year round which is nice.
10.0
Anonymous
Exceptional
08-04-2016
Exceptional
Pros:
Cons: The jacuzzi was old and dirty looking in our suite.
10.0
Anonymous
Exceptional
08-01-2016
Great
Pros: Great service Sheri and the guy who cleaned the room were wonderful.
Cons:
9.6
Anonymous
Exceptional
08-01-2016
We enjoyed our stay!
Pros: Excellent stay very friendly staff. Rooms clean, nice quiet hotel. Close to many restaurants and shopping. Breakfast also excellent, a variety of breakfast foods.
Cons: Would have liked to go swimming but the chlorine in the pool was very strong in the indoor pool. No ventilation. My husband and I walked through the pool to access the back patio and my eyes and throat were burning.
10.0
Anonymous
Exceptional
07-24-2016
Exceptional
Pros: The bed was very comfortable and the room was clean.staff was very friendly.
Cons:
7.9
Anonymous
Good
07-12-2016
Good
Pros: The room was spacious and well kept.
Cons:
8.8
Anonymous
Excellent
07-07-2016
Great staff, great service, great...
Pros: Room was clean and roomy
Cons: Towels were old, frayed and not very soft/absorbent. One had a quarter size hole in it.
9.2
Anonymous
Wonderful
06-30-2016
Other than the cleanliness of...
Pros: The bed was soooo comfortable.The frond desk people were amazingly friendlyand coffee always available was wonderful!
Cons: I loved everything except the bathroom could of been alot cleaner. The shower head was dirty. The shelf under the sink was really dirty. And tje bathroom counter felt like it had a layer of hairspray on it. Was very sticky.
9.2
Anonymous
Wonderful
06-09-2016
Superb
Pros: Internet is very fast
Cons:
10.0
Anonymous
Exceptional
03-31-2016
Friendly, welcoming great place to...
Pros: Saff very friendly & helpful. Printed out directions to places we wanted to visit. Kitchen help nice & friendly also. Rooms very clean comfortable. Will stay here again.
Cons: Could use hooks on back bathroom door. Hot tub would be nice extra. Tub was slippery could use mat.
9.6
Anonymous
Exceptional
10-16-2015
Woul highly recommend this facility!
Pros: Property is fairly new and well maintained and modern. Breakfast daily at no cost was delicious!
Cons: The fact that booking. Com neglected to make and complete our reservation. When we arrived our names weren't on the books but Best Western thankfully accommodated us!
4.6
Anonymous
Disappointing
09-27-2015
Disappointing
Pros:
Cons: Service
6.7
Anonymous
Pleasant
09-04-2015
Pleasant
Pros: There are a lot of restaurants and shops very close to the hotel so getting to places to eat and getting needed items is very easy. The maid we had for our stay was excellent and did a great job. The front desk workers were helpful in any questions we had and needed items for our kids.
Cons: The rooms are very small and the updates that have been done are not being taken care of. The pool was cold for half our time there. The manager or owner of the hotel was very rude to her staff and wasn't professional. Also, she let's her kids run all over the place and it was disruptive.
5.0
Anonymous
Fair
08-24-2015
Average hotel
Pros: staff was friendly
Cons: carpet was dirty
9.6
Anonymous
Exceptional
08-22-2015
Enjoyed our stay.
Pros: Room was very clean, staff were very friendly and helpful.
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