On summer nights, retire to the rear patio; it is enclosed with a wall and has a fire pit and waterfall. Guest rooms have a warm, modern décor that includes gold and brown soft goods. King rooms have sofa sleepers.
Smoke free premises. 57 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Hotel was super nice. Really comfortable and cozy, and breakfast was great.
Cons: The jets in the hot tub in my suite didn't work. It was moreso just a big bathtub. Would've been a lot nicer and worth the money if they had worked.
8.3
Vivian
Very Good
solo traveller
09-19-2016
Pros: Breakfast was good and the room was nice in that there was a sofa in the room. Bed was comfortable too.
Cons: Room had a strong smell of bleach.
10.0
Janie
Exceptional
mature couple
09-15-2016
Pros: Nice clean room. Loved the make-up remover wipes. Comfy bed and lovely breakfast buffet. Have already recommended it to many folks.
Cons:
8.8
Mike
Excellent
mature couple
08-31-2016
Pros: Friendly staff, cleanliness of the room, great breakfast, huge suite.
Cons: N/A
7.9
Mark
Good
young couple
08-30-2016
Pros: Staff was friendly and helpful.
Cons: We were staying on the second floor of a three story hotel. The room above us must have had kids because as late as midnight they kept jumping on the floor and pounding. I nearly called the front desk and finally it stopped. We went to bed around 11pm and this woke us up and continued for a good hour.
9.6
Anonymous
Exceptional
review category group of friends
08-28-2016
Pros: Comfortable beds. Great breakfast.
Cons:
9.2
David
Wonderful
family with older children
08-15-2016
Pros: Great to have a hot breakfast as it saved us money and I didn't get hungry anytime soon after having a hearty breakfast. Real orange juice was nice. Also, your lady that worked the breakfast was very pleasant and helpful.
Nice desk in our room at which I used your wifi to get some of my work related details taken care of while on vacation.
Rooms were clean and comfortable.
Great location as could walk to nearby restaurants and grocery store. Also liked that the location was away from the city and a lot of traffic. As they say, Location, location, location. Also, only 15 minutes from the Creation Museum which was perfect.
Cons: Pool was small, but my grandkids enjoyed it anyway, so I'm not really complaining. Plus, since it's an indoor pool, it can be used year round which is nice.
10.0
Sally
Exceptional
mature couple
08-04-2016
Pros:
Cons: The jacuzzi was old and dirty looking in our suite.
10.0
Rose
Exceptional
family with young children
08-01-2016
Pros: Great service Sheri and the guy who cleaned the room were wonderful.
Cons:
9.6
William
Exceptional
mature couple
08-01-2016
Pros: Excellent stay very friendly staff. Rooms clean, nice quiet hotel. Close to many restaurants and shopping. Breakfast also excellent, a variety of breakfast foods.
Cons: Would have liked to go swimming but the chlorine in the pool was very strong in the indoor pool. No ventilation. My husband and I walked through the pool to access the back patio and my eyes and throat were burning.
10.0
Amy
Exceptional
family with young children
07-24-2016
Pros: The bed was very comfortable and the room was clean.staff was very friendly.
Cons:
7.9
Linda
Good
mature couple
07-12-2016
Pros: The room was spacious and well kept.
Cons:
8.8
Charles
Excellent
mature couple
07-07-2016
Pros: Room was clean and roomy
Cons: Towels were old, frayed and not very soft/absorbent. One had a quarter size hole in it.
9.2
Mrs
Wonderful
family with older children
06-30-2016
Pros: The bed was soooo comfortable.The frond desk people were amazingly friendlyand coffee always available was wonderful!
Cons: I loved everything except the bathroom could of been alot cleaner. The shower head was dirty. The shelf under the sink was really dirty. And tje bathroom counter felt like it had a layer of hairspray on it. Was very sticky.
10.0
James
Exceptional
06-28-2016
Pros: Very nice and clean
Cons: No
9.6
Anonymous
Exceptional
mature couple
06-21-2016
Pros: Excellent breakfast. lots of choices.
Cons:
9.2
Jingchao
Wonderful
young couple
06-09-2016
Pros: Internet is very fast
Cons:
10.0
Jana
Exceptional
Traveling as Couple
06-08-2016
Pros: Staff was very friendly. Location great for available restaurants within walking distance
Cons: Not having carpet in the room took some getting used to but it wasn't necessarily a bad thing.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-03-2016
Pros: A quarter sized black mold in the corner of the tub made it clear that routine cleaning was not a priority. I should have called the front desk but took a bird bath and let it go.
Cons:
10.0
John
Exceptional
Traveling as Couple
05-10-2016
Pros: Clean and friendly staff
Cons:
10.0
Vicki
Exceptional
review category group of friends
03-31-2016
Pros: Saff very friendly & helpful. Printed out directions to places we wanted to visit. Kitchen help nice & friendly also. Rooms very clean comfortable. Will stay here again.
Cons: Could use hooks on back bathroom door. Hot tub would be nice extra. Tub was slippery could use mat.
9.0
Martin
Wonderful
Business Traveler
01-22-2016
Pros: large clean comfortable rooms. Fast wireless Wi Fi. Large Flat Screen TV with plenty of channels. Great hot breakfast.
Cons:
2.0
Verified Hotel Guest
Poor
Family with Young Children
12-27-2015
Pros:
Cons: Bedding wasn't changed, found blood stains on sheets and mattress pads. Bathroom also wasn't cleaned very good; looks like it was just wiped down.
10.0
Danielle
Exceptional
Traveling as Couple
12-01-2015
Pros: The breakfast. The Fitness Center. The friendliness of the staff.
Cons:
9.0
Martin
Wonderful
Business Traveler
11-01-2015
Pros: Large, Clean, Comfortable Rooms. Nice large flat screen TV. Nice High Speed Wireless Internet. Great hot breakfast!
Cons:
9.6
Edith
Exceptional
mature couple
10-16-2015
Pros: Property is fairly new and well maintained and modern. Breakfast daily at no cost was delicious!
Cons: The fact that booking. Com neglected to make and complete our reservation. When we arrived our names weren't on the books but Best Western thankfully accommodated us!
4.6
Shelia
Disappointing
mature couple
09-27-2015
Pros:
Cons: Service
6.7
Amanda
Pleasant
family with young children
09-04-2015
Pros: There are a lot of restaurants and shops very close to the hotel so getting to places to eat and getting needed items is very easy. The maid we had for our stay was excellent and did a great job. The front desk workers were helpful in any questions we had and needed items for our kids.
Cons: The rooms are very small and the updates that have been done are not being taken care of. The pool was cold for half our time there. The manager or owner of the hotel was very rude to her staff and wasn't professional. Also, she let's her kids run all over the place and it was disruptive.
5.0
Bcat
Fair
mature couple
08-24-2015
Pros: staff was friendly
Cons: carpet was dirty
9.6
Deborah
Exceptional
family with older children
08-22-2015
Pros: Room was very clean, staff were very friendly and helpful.
Cons: Nothing
8.0
Tammy
Very Good
Family with Teens
08-02-2015
Pros:
Cons: Noise level after 11, It took approx 4 minutes for the hot water to reach a good level
5.0
James
Fair
mature couple
07-19-2015
Pros:
Cons: Paid for queen ,, was put in a single king...hotel was over booked
3.8
Jacqueline
Poor
family with older children
03-17-2015
Pros: The tv
Cons: Not anywhere neer campus. Shower curtain didn't close. Water everywhere. Given 2 towels asked for more. Crabby, gave us pool towels.. Will be traveling to the area a lot in the next 4 years. Will never stay or recommend this hotel.
8.8
Hiria1983
Excellent
solo traveller
02-27-2015
Pros: Hotel looks new and updated, rooms are nice and fresh. Good size and comfort of bed and restroom. Good price for the value.
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