This property offers fluffy all-white duvet bedding and many business traveler amenities, including a large desk with multiple electrical outlets. All suites are spacious rooms with sofa sleepers. The lobby has a long table with barstools; this area is a convenient place for conversations.
Smoke free premises. 76 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Breakfast was good and there was variety in the choices. 24 hour on demand coffee in the lobby was nice.
Cons: The room had a slightly musty odor and no working bathroom fan. There was also clothing left behind in one of the drawers which leads me to question how thoroughly the rooms are cleaned between guests.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room are nice and clean the staff was very friendly
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great room. Great staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Easy access
Cons: Hot tub not working
10.0
Anonymous
Exceptional
08-07-2017
We had a great time
Pros: The staff was great. We were visiting our grandchildren. They are 3 & 5 and they stayed with us every night and the staff was great.
Cons: The hot tub was broke
7.1
Anonymous
Good
08-01-2017
Good
Pros:
Cons: Our room was new but was missing the phone, no coffee pot and no iron. We let the front desk know but they couldn't find any. Also they couldn't find an extra blanket for us. Tony at the front desk in the morning said he would discount our room but because we booked through this site he could not help us.
7.5
Anonymous
Good
07-31-2017
Not happy with the room.
Pros: Clean
Cons: No hot water, toilet ran all night.
8.8
Anonymous
Excellent
07-23-2017
Overall, it was a very...
Pros:
Cons: I like flat pillows- yours were too fluffy!
7.0
Anonymous
Good
07-19-2017
Good
Pros: My room was clean and comfortable. Enjoyed the room and the updates to the room and bathroom!!!!
Cons: The hotel was under construction so It was not that nice looking in the halls or elevators. which took away from my enjoyment of the Hotel stay.
8.8
Anonymous
Excellent
07-02-2017
Great facility (once they get...
Pros: The staff was exceptionally helpful and nice. The woman who was working Tuesday and Wednesday evenings was especially nice and helpful. Our room had a wonderful walk-in shower plus small frig and small coffee maker. The big screen TV is what my husband liked. Also, the bed was very comfortable.
Cons: They are in the middle of remodeling several rooms, so there was a noise and dirt factor. The areas around the elevator were dirty from that.
One problem occurred when the company/person maintaining the water softener system messed up and the cold water was extremely salty one evening. They couldn't even make coffee in the breakfast room the next morning, but we could in our room. Once problem is that they only had one (1) chair in the room. Since it was a room with two queen beds, they should have expected more than one person to occupy the room.
10.0
Anonymous
Exceptional
05-29-2017
Great weekend
Pros: The young man at the front desk both Friday and Saturday night was one of the best customer service reps that I have sen. He went out of his way to make out stay perfect. I believe his name was Todd.
Cons: Got tub heater broke.
9.6
Anonymous
Exceptional
03-28-2017
Good weekend get-away.
Pros: The hours that the pool was open was great. Breakfast was good too.
Cons: If I had known the hot tub wasn't working I would have chosen a different hotel. That was one of the leisure activities we were looking forward to.
7.9
Anonymous
Good
03-21-2017
Good
Pros: Pleased with location. staff was very pleasant at both check in-out. Beds are usually comfortable that is why we choose hampton, but one bed was not.
Cons: Check out was at 12, but by 8:45-9:00 am maid service was at our door and opened it to clean. No blow dryer in room. Entrance door did not close completely. Toilet kept running. Staff was made aware of all this at checkout. Vacuuming in hall at at 9 am. Hot tub was out of order for maintenance, not updated on website.
10.0
Anonymous
Exceptional
02-22-2017
Exceptional
Pros: Everything was very comfortable
Cons:
5.4
Anonymous
Fair
01-25-2017
Passable
Pros: It was close to where I needed to be& breakfast
Cons: I order a room that sleeps five and got one that sleep 4 and they only have one room that could even sleep 5. The hot tub jet most were broken.
8.8
Anonymous
Excellent
12-23-2016
Trouble with the pool left...
Pros: Staff was great
Cons: Hot tub broken. Door on the pool would not open....batteries in lock dead? Had to wait around in our swimsuits for maintenance man to return. We were traveling with grandkids and the pool was a big reason we booked.
8.3
Anonymous
Very Good
11-15-2016
Will be better when renovation...
Pros: Staff
Cons: Whirlpool out order
6.7
Anonymous
Pleasant
11-11-2016
Housekeeping needs some training
Pros: There were nice upgrades recently made to the room that were very nice such as lots of slide out shelves and storage for snacks next to the fridge. Front desk staff were very nice and helpful
Cons: The room did not get cleaned the 2 days we were there-Nothing was vacuumed, bathroom was not cleaned nor beds made, only trash removed and towels changed out. Thought it was just an oversight the first day but then the same the second day also. Informed the front desk staff but it was late at night. Beds are rather hard.
7.9
Anonymous
Good
11-05-2016
Overall a good place
Pros: Beds were comfortable, staff was very helpful, location to Denison University was great. Overall a decent stay.
Cons: Carpeting needs to be replaced.
10.0
Anonymous
Exceptional
10-30-2016
We love the Hampton Inn...
Pros: It is beautifully decorated and we had two queen beds and a couch bed...I slept on the couch but the other girls slept on the beds and they said it was wonderful.
Cons: Nothing...it was excellent and we plan on coming again next year!
9.6
Anonymous
Exceptional
09-20-2016
Clean & comfortable
Pros: Included breakfast
Cons: Maid staff entering room when do not disturb sign was on door
7.5
Anonymous
Good
09-06-2016
nice for reunion stay.
Pros: Nice and quiet. Staff friendly and helpful.
Cons: In middle of a remodel. No microwave. Whirlpool down by pool.
4.2
Anonymous
Disappointing
09-03-2016
Disappointing discomforts.
Pros: Friendly and courteous staff. Breakfast was passing.
Cons: Third floor under construction--room number handwritten on blue tape on door. Carpet untacked at threshhold. I had to pin single layer curtains to keep out light. Walls paper thin. Beds were uncomfortable and offered no back support; tossed and turned all night. Hot/cold water incorrectly indicated on vanity faucet. Deeply resent having to pay for such mediocre accommodations.
10.0
Anonymous
Exceptional
08-06-2016
Exceptional
Pros: It was a great hotel with great staff booking . Com had glitch with hotel payment but was worked out . Definitely would stay again!
Cons: Payment glitch but not hotels fault websites
10.0
Anonymous
Exceptional
08-01-2016
Great stay
Pros: Breakfast was very good with variety and good quality. Staff super helpful.
Facility was getting a facelift and it is looking good. Eating area was very nice and accommodating ... We had our granddaughter's 7th birthday party there.
Cons: All was well!
9.2
Anonymous
Wonderful
07-07-2016
Superb
Pros:
Cons: Overall the accommodation were great but for a faint smell in our room
9.6
Anonymous
Exceptional
04-24-2016
Was a very nice stay
Pros: Was very clean
Cons: Was no soap in the room
7.9
Anonymous
Good
04-21-2016
friendly staff, good location to...
Pros: Very friendly staff.
Cons: Rooms under construction with only one elevator for entire hotel!
9.2
Anonymous
Wonderful
04-05-2016
Very comfortable and pleasant would...
Pros: The bed was very comfortable
Cons: I don't know if I had the wrong one but the syrup was horrible for the waffles and the juice brand wasnt that good but drinkable everything else was excellent
10.0
Anonymous
Exceptional
04-01-2016
Exceptional
Pros:
Cons: Pillows were too soft. Like a firmer pullow
10.0
Anonymous
Exceptional
03-14-2016
Visiting relatives
Pros: Very comfortable motel staff was down to earth and very friendly.
Cons:
10.0
Anonymous
Exceptional
02-10-2016
Excellent place to stay!
Pros: Every little thing! The staff was genuine and caring. Our housekeeper left us a welcome note! The room was spotless. The bed and pillows were the most comfortable we have ever experienced. The price through Bookings.com was affordable. We will be back when we visit our daughter at her college in Granville! !
Cons: It was all perfect!!!
7.9
Anonymous
Good
01-28-2016
Good
Pros: The hotel was clean and comfortable.
Cons:
8.3
Anonymous
Very Good
01-15-2016
Overall excellent!
Pros: The cleanliness of the facility and the terrific breakfast.
Cons: The pool was out of order
10.0
Anonymous
Exceptional
01-09-2016
Exceptional
Pros: Best choice
Cons:
7.1
Anonymous
Good
01-04-2016
Good
Pros: Location was very convenient.
Cons: The guests in the room next door were loud well past midnight..which unfortunately did not allow restful sleep.
10.0
Anonymous
Exceptional
11-10-2015
Great
Pros: Staff was exceptional!
Cons: Nothing
10.0
Anonymous
Exceptional
11-03-2015
Great get-a-way
Pros: The staff were very friendly and helpful. We were looking for a restaraunt that delivered and front desk clerk gave personal thoughts about local places which really helped us in making a decision.
Cons:
10.0
Anonymous
Exceptional
10-20-2015
Had a wonderful one-night stay...
Pros: The staff at the front desk was very cheerful and helpful. We asked for a suggestion for a local restaurant (not a chain) and she gave us a great recommendation. The room was clean, and the breakfast was extraordinary!
Cons: The only possible thing I could imaging being negative was the elevator. I don't like elevators anyway, but it was a long time before the door actually opened (enough to be obvious) and it just seemed like it wasn't as up-to-date as the rest of the facility.
9.6
Anonymous
Exceptional
10-01-2015
Quality and value are what...
Pros: willingness to accommodate early arrival with room fully prepared. Breakfast was awesome!
Cons:
8.3
Anonymous
Very Good
08-30-2015
Very good
Pros: Excellent and friendly staff. except for the pillows every thing about this motel was excellent.
Cons: The absolute worse pillows I have ever slept on!
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