While the public areas are not expansive, the rooms are generously proportioned. They were renovated in 2016 with new drapes, carpets and lighting fixtures.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The bed was awesome! Comfortable and big,and the blanket was nice and warm
Cons: Hotel door didn't close unless you slammed it. I came back in the afternoon after being out all day. The maids had cleaned, but left the door open. I was worried that all my belongings were vulnerable to theft. But all was ok
Pros: The bed was comfortable.
Cons: The bed was poorly made when we entered--it actually appeared as though someone had slept in it and quickly made it up. There was a terrible odor of sewage in the hallway that seemed to be centered on the ice machine. The caulking around the tub looked sloppy and amateurish. The furnishings were worn. Water pressure in the shower was poor. Not up to what we would expect from Holiday Inn Express, especially for the price we paid.
Pros: Excellent Staff Tayler was incredible. Very accommodating. Comfortable bed.
Cons: Better parking... Needed to go behind the building to park. Still access the hotel through the back. Booking.com needs to let those who book that they don't get the points for their stay.
Pros: Bed was comfortable.
Cons: Toilet backed up.
family with older children
Pros: We really enjoyed the breakfast and the staff was very nice. The location is very convenient.
Cons: We did not like the beds, they felt like they were broken down, not firm enough and the pictures shown online when I placed the reservation showed a different tub and shower, it was suppose to be like a jacuzi tub. Other then this it was good.
Pros: Staff was great
Pros: The hotel is really close to the Rose Music Event Center & has lots of food places nearby. The staff was nice & tried their best to make up for the double booking done by a 3rd party (booking.com)
Cons: Booking.com did not book me the room that they promised. I was double booked & had to wait for an hour & a half til they were able to find me a room. I could not be refunded my full paid cash hold on the room because your policy was no refund. I went through booking.com because you advertise that you always take care of your customers. Well, you did not. It really was a bad start to the whole evening having to wait to find out if I might get a room & then not get the room promised with a whirlpool. I work in the media & I promise to let everyone know how horrible my experience was by going through your service instead of directly going through the hotel. I feel like it would be in your best interest to definitely make this up to me somehow.
Pros: Nothing. Walls were paper thin.
Cons: People in other room sounded like they were in our room.
family with older children
Pros: The beds were comfortable, breakfast was good.Staff was helpful.
Cons: The hot tub wasn't working, but the pool was a nice size. The workout facility was very warm.
Pros: Quiet rooms, Perfect front desk employees. Nice bed. Very recently completely renovated interior.
Cons: Breakfast on Saturday is very crowded with families. Better sleep in and get a late breakfast if you can't stand children.
Pros: Loved our bedroom
Cons: There was too much going on late at night and early in the morning, couldn't have a rested sleep.
Pros: Most of the staff was friendly
Cons: Yes...there was a problem with the reservations and I called to cancel 2 of the 3 rooms. The gentleman that said that was all taken care of and got charged for 2 rooms instead of 1. I'm very angry about that.
Pros: They made sure we had fresh coffee when we left at 5am, even though the breakfast didn't officially start until 6am.
Put us on the 3rd floor so we wouldn't be bothered by the teen age party on floor 2.
Cons: Found 2 empty beer bottles in our bedroom.
Pros: The staff were very nice and helpful.
Pros: Nice, clean facility, great location, friendly staff.
Cons: Stayed two days. Room not cleaned on second day although towels replaced.
On day two discovered there was no toilet paper bathroom! Lucky there was Kleenex tissues!
Cons: Shower water presure.
review category group of friends
Pros: Staff was very helpful and friendly. Bed was very comfortable. Location was fairly close to Hara Arena area for an event I was attending.
Cons: Breakfast offering was substandard, especial the eggs that were TERRIBLE. Found lots of roofing & carpenter's nails in parking lot from on-going construction. Too several to Front Desk that promised they would get someone to remove them. Chalking in bathroom was riddled with gaps and made room look older than it was. Bathroom lighting was a little dim for my preference. There was no in-room safe that I could locate.