Guest rooms in this busy hotel are spacious, with some even offering a patio. Relax by the fireplace in the lobby or enjoy the outdoor fire pit and seating area. The comfortable rooms offer flat-panel TVs, easy chairs and triple-sheeted bedding. The fitness center, which overlooks the pool, features a variety of cardio equipment and free weights.
Smoke free premises. 154 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Rooms great staff great starbucks inside hotel is nice
Cons: Pool closed hot tube closed sauna closed and they are all indoor and know info when booking that they all under reno a heads up be nice was disapointed
9.6
Rebecca
Exceptional
mature couple
09-19-2016
Pros: Beautiful lobby and rooms, very comfy bed, great shower. We were very impressed!
Cons:
7.5
Hector
Good
young couple
09-08-2016
Pros: Bed was very comfortable king size property well kept
Cons: Room was on first floor next to staff office and conference room
8.8
Bobbi
Excellent
mature couple
08-21-2016
Pros: Loved the pillows and Paul Mitchell products and having a refrigerator was great.
Cons: The man that checked us in was rude and unprofessional... I've stayed at a lot of hotels from my past work and the check-in almost had me in tears.. Absolutely awful especially because it was my anniversary.
10.0
Phillip
Exceptional
mature couple
07-28-2016
Pros: Very clean!!
Cons:
9.2
Carolyn
Wonderful
mature couple
07-11-2016
Pros: The staff were all very friendly and courteous --everyone from the front desk staff to the housekeeping staff and food staff.
Cons: Nothing in particular.
9.2
Dr
Wonderful
solo traveller
06-27-2016
Pros: I liked the quiteness
Cons: I didn't like the breakfast "restaurant". I would prefer the buffet.
I DID NOT LIKE smokers smoking right in front of the hotel. I am allergic to cigarette smoke and could not get away from it or hold my breath long enough to not inhale it.
8.8
Cullen
Excellent
young couple
05-29-2016
Pros: This place was spotless! Very clean and very comfortable for a fun weekend trip.
Cons:
10.0
Teresa
Exceptional
mature couple
04-11-2016
Pros: Everything! Comfortable, quiet, good food, & great staff!
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-09-2016
Pros: very clean, nice decor, nice fitness room and pool, free parking
Cons:
9.6
Ashli
Exceptional
family with young children
01-12-2016
Pros: Rooms were great and spacious. Room service and front desk were fast and very pleasant to deal with
Cons: The breakfast was included with our room, but we still had to order instead of making our own food, we also had an issue with having it rang out. Didn't bother getting it the second morning
9.6
Anonymous
Exceptional
mature couple
01-03-2016
Pros: The comfort of the bed & couch.
Cons: The USA channel I believe it's channel 42 did not work & there wasn't too many other channels to choose from. Too many sports channels for me.
10.0
Tinaq
Exceptional
Family with Young Children
09-22-2015
Pros: Cleanliness and kind staff
Cons:
10.0
Keren
Exceptional
solo traveller
09-22-2015
Pros: Excellent staff services and for my AAA rate, I was not expecting the wonderful room accommodations. Fairly close to the airport and downtown.
Cons: Could not figure out the room's temperature adjustment but the room had a balcony and the weather was pleasant enough that I could crack the balcony door and just receive fresh air.
9.0
Franklin
Wonderful
Family with Young Children
07-28-2015
Pros: The staff was outstanding
Cons: Hidden location
7.9
Donald
Good
mature couple
05-26-2015
Pros: The location was near everything we wanted to do. Close to a freeway was a plus now matter if we wanted to go north or south. I liked that there were plenty of outlets and most had a USB connection.
Cons: The refrigerator wasn't cold enough and the light above the desk would go out periodically. However, we failed to mention it to the front desk on check out.
10.0
Claudia
Exceptional
review category group of friends
05-19-2015
Pros: The double room was spacious. Staff excellent. Location gave us the quiet we wanted and close enough to go into Cleveland (many times).
Cons: Should have high speed internet access free and a continental breakfast.
10.0
Chris
Exceptional
solo traveller
05-19-2015
Pros: I brought in a guest who'a low level celebrity and very high maintenance. In 20 yrs of bringing him up to the Cleveland area he's never been completely happy anywhere except this hotel!Honestly that's incredible
Cons:
8.3
Lee
Very Good
mature couple
05-05-2015
Pros: Room was just like the pictures. Neat, clean and comfortable. Bed was particularly comfy. Made for a nice "Ahhhh" moment at the end of a busy day. Room had a convenient small frig stashed in a cubby under the desk. Bathroom was clean and well lit. Didn't have much interaction with the staff but they were all courteous and professional.
Cons:
9.6
Shanniekims
Exceptional
family with older children
12-02-2014
Pros: They let me add a person in the room at no extra charge.
Cons: It would have been nice to have a complimentary breakfast.
8.8
Leeza
Excellent
review category group of friends
11-11-2014
Pros: The hotel was clean, quiet, and relaxing. Stayed with some friends for a night.
Cons:
8.8
Autumn
Excellent
mature couple
11-11-2014
Pros: My Mother and I were in town for a meeting so the trip was short. In on Friday out on Sunday. The staff at the desk was nice. The staff for the Bistros were AWESOME. I wasn't happy with the $40 hold on my card for incidental (still haven't had them released) but every thing else was great. I wish I could have used my Marriott number so I could have gotten points for my stay. I love the Marriott and always try to stay at one.
Cons: The high taxes per night and the $40 hold on my card. A $218 reservation ended up costing $293!
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