Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms are stylish with a sedate gray color scheme and large desks on wheels. Rooms with a king bed have a pull-out love seat. A few one-bedroom suites are available with a pull-out love seat and a second TV in the living room, a mini-refrigerator and a microwave oven. The lobby bistro serves breakfast daily and offers light fare for dinner. Relax by the fireplace in the lobby or enjoy the outdoor fire pit and seating area.
Smoke free premises. 154 units. 5 stories, interior corridors. Accessibility (Call).
Pros: very clean, nice decor, nice fitness room and pool, free parking
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Very clean...location was excellent...one slight problem with a dirty glass, but it was resolved very quickly.
Cons: Could not get my smart phone on internet. Also, they didn't have room service. Other than that everything was great.
10.0
Alicia
Exceptional
Traveling as Couple
10-20-2017
Pros: Very nice for the price. Free parking. Enjoyed the fridge and flatscreen tv in the room. Close to the highway.
Cons: Located on a side street and not the main road. A bottle of window cleaner was left in my room by housekeeping.
10.0
Rachel
Exceptional
Traveling as Couple
10-20-2017
Pros: The staff was wonderful! We couldn't have been happier with our experience. Shout out to the night time woman at the front desk- she was awesome and I hate that I didn't get her name :( She made our visit absolutely wonderful!
Cons: A woman knocked on our door at around 9:00am asking us if we were leaving that day. Our checkout was at 12:00pm and we ended up leaving a little earlier but I thought it was just a little strange.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Black out blinds!
Cons: Nope
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: The entire package and specially the environment
Cons: Pillows
8.8
Anonymous
Excellent
young couple
10-03-2017
Fabulous
Pros:
Cons:
9.2
Chardae
Wonderful
family with young children
10-02-2017
Superb
Pros: Everything
Cons:
10.0
David
Exceptional
young couple
10-02-2017
Exceptional
Pros: Very clean, fast check in and out...
Cons: Noting
8.3
Megan
Very Good
solo traveller
10-02-2017
Very good
Pros:
Cons:
6.3
Anonymous
Pleasant
young couple
10-02-2017
Pleasant
Pros: Bed was fine, enjoyed the shower but the breakfast was a real let down. No milk offered for the bowl of cereal. No juice or water unless you wanted it hot for tea. No meat to go with the eggs... a sad breakfast.
Cons: The breakfast.
9.6
Tejas
Exceptional
review category group of friends
09-14-2017
Exceptional
Pros:
Cons:
10.0
Jerry
Exceptional
young couple
09-12-2017
I'll do it again. No...
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
08-29-2017
Exceptional
Pros:
Cons:
10.0
Azia
Exceptional
young couple
08-28-2017
My stay was wonderful.
Pros: The bed was very comfortable and the room was beautiful. I also liked how late the checkout time was, i didnt have to wake up and rush to leave.
Cons: There were old soap boxes which im assuming were from previous guests in my shower.
10.0
Joshua
Exceptional
young couple
08-28-2017
Awesome!
Pros: Late checkout! Melissa was awesome at the front desk, Zorn too!
Cons:
6.3
Jane
Pleasant
young couple
07-25-2017
We won't stay here again.
Pros: Staff at front desk not friendly. When we checked in she had to leaveher friends at a nearby table who were all eating to check us in. I wascharged a little more than the price I got from Booking.com, thehandicap accessible room I requested was not available, and she told usbecause of her 3 years experience in the hotel business, she wouldadvise people to never use sites like booking.com to make theirreservations. For a Marriott, I was disappointed in the unprofessionalclerk. On a brighter side, the people in the morning that were cleaningrooms were very nice and friendly when we saw and spoke to them in thehall as we were leaving to check out.
Cons: A front desk that was professional and kind.
7.5
Anonymous
Good
review category group of friends
07-24-2017
Fair Price and Clean Rooms!
Pros: The room was clean, the front desk staff was friendly. The beds were comfortable and the shower was nice.
Cons: When I went to have breakfast before check out, we overheard the bistro staff saying to each other "we're shut down, shut the lights off". As I turned to walk away because it was clear they didn't want anymore customers, she asked if we were going to order and that she could "find a way to accommodate us". We ended up just checking out and having breakfast at Bob Evans.
9.2
Mark
Wonderful
solo traveller
07-23-2017
Superb
Pros:
Cons:
9.2
Cyril
Wonderful
family with young children
07-20-2017
Superb
Pros:
Cons:
10.0
Makayla
Exceptional
young couple
07-19-2017
Exceptional
Pros:
Cons:
10.0
Deb
Exceptional
family with young children
07-17-2017
Baton competition
Pros: Comfortable. Beds
Cons: Probably my own fault but not having a free breakfast. I booked the courtyard because they usually have a breakfast bar
10.0
April
Exceptional
solo traveller
07-13-2017
Exceptional
Pros:
Cons:
10.0
Frank
Exceptional
young couple
07-12-2017
Exceptional
Pros:
Cons:
10.0
Shobie
Exceptional
family with young children
07-10-2017
Exceptional
Pros:
Cons:
6.7
Diana
Pleasant
young couple
07-06-2017
Pleasant
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
07-04-2017
Superb
Pros:
Cons:
9.2
Weifeng
Wonderful
review category group of friends
06-28-2017
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
06-26-2017
Nice
Pros: Comfort of the rooms, the pool, and nice bathrooms
Cons: They double charged me and now I'm waiting to get my money back.
8.8
Andrea
Excellent
review category group of friends
06-19-2017
Fabulous
Pros: Bed was wonderful
Cons:
10.0
Keinatha
Exceptional
family with young children
06-19-2017
Exceptional
Pros:
Cons:
7.5
Sylvester
Good
young couple
06-19-2017
Good
Pros:
Cons:
5.5
Alexzanderia
Okay
review category group of friends
06-19-2017
Passable
Pros:
Cons:
9.2
Andre
Wonderful
review category group of friends
06-18-2017
Superb
Pros:
Cons:
9.2
Tia
Wonderful
young couple
06-05-2017
Great Stay at Courtyard Cleveland...
Pros: Super comfy bed, modern style, helpful staff.
Cons:
10.0
Valerie
Exceptional
solo traveller
06-05-2017
Leisure Trip
Pros: Staff was friendly room was clean bed was comfortable
Cons:
8.8
Robert
Excellent
young couple
06-05-2017
Fabulous
Pros: Very quiet hotel. Slept well. Bed comfortable.
Cons: Had put down new mulch and entire property smelled musty because of mulch.
7.5
Anonymous
Good
young couple
06-05-2017
Would probably stay again
Pros: Property was easy to get to, near a lot of eateries, shopping, gas stations, etc. Bed was very comfortable. Free parking. Shower was great - good temp and good water pressure. Check-in and -out was a breeze.
Cons: Not sure if it was just a one off but some of the clientele was a little sketchy when we were there. We were on the 2nd floor, and the entire floor smelled of weed and several rooms were noisy well into the night.
8.8
Anonymous
Excellent
young couple
06-02-2017
Fabulous
Pros:
Cons:
9.2
Angela
Wonderful
young couple
05-23-2017
Great place to stay
Pros: Everyone was very nice and I thank the staff so much for there professionalism. We got a room there for one of our actresses who flew in from New York. And she had no complaints. Keep up the good work. We will book here again.
Cons: No comp breakfast for her.
9.6
Anonymous
Exceptional
young couple
05-18-2017
Exceptional
Pros:
Cons:
7.1
Bailiegh
Good
family with young children
05-14-2017
Good
Pros: Bed was comfortable
Cons: Pool was crowded, noisy, carpet dirty in room, tv barely worked, no shower curtain
10.0
William
Exceptional
young couple
05-09-2017
Best value for your money
Pros: Clean Rooms and professional services
Cons:
6.3
Cosmo
Pleasant
solo traveller
05-01-2017
It was ik
Pros: N/A
Cons: The staff could have been better.
7.5
William
Good
young couple
04-24-2017
Ok if my overcharged is...
Pros:
Cons: Overcharged my card even before I checked out 20 dollar charge and 103 for the room was charged at 133?
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