Crowne Plaza Cleveland South Independence

AAA Inspector Rating
8.7
Very Good
402 Guest Ratings
5300 Rockside Rd
Independence, OH 44131- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
AAA Inspector Notes
Located in an office park, this hotel is a popular stop for business travelers. Guest rooms are comfortable with large work spaces and plump bedding. The on-site restaurant offers a buffet breakfast each morning. Smoke free premises. 178 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-77 exit 155 (Rockside Rd), just w. 5300 Rockside Rd 44131.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 402 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
01-12-2018
Pros: The ease of parking. Lots of parking space.
Cons: The front desk staff is extremely unprofessional, uncaring and courtese. Don't expect to be greeted or to be assisted if anything is missing in the room. The Hotel room and shower was stained and dirty. Matrress is very old and makes sounds if you move.
2.0
Paula
Poor
01-12-2018
Pros: Around plenty of eateries
Cons: The room I stayes in was filthy. Top cover had a stain on it..housekeeper clearly didnt check the room entirely because someone left their burgundy sweater in the room. Glasses were dirty and there wasnt enough face towels in the room just one.
8.0
Abraham
Very Good
Business Traveler
01-12-2018
Pros: The staff was helpful and friendly.
Cons: The room was dirty but the hotel staff took care of that.
3.0
Damon
Poor
Traveling as Couple
01-12-2018
Pros: The breakfast was very tasty.
Cons: The room was dirty and seemed to have been work being done to it but was not completed.
10.0
Amy
Exceptional
Group Traveler
01-12-2018
Pros: Easy access to 480 for the airport
Cons: Lack of elevator on the b entrance.
Showing reviews 1 - 5 of 50