Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms are stylish with comfortable, all-white bedding and large work spaces with charging stations. Some spacious one-bedroom suites are available; each has a pull-out sofa, a mini-fridge and a microwave oven in the living room, as well as a king or two queen beds. Complimentary hot breakfast is served daily in the small lobby.
Smoke free premises. 115 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 63 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros:
Cons: room not ready & unable to check-in at time shown
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Hot breakfast
Cons:
5.8
Kate
Okay
review category group of friends
10-20-2017
Will not stay here again...
Pros: Complimentary snack, location.
Cons: Staff did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes and a knock on the door even before then. I did not like that they made a copy of my DL as that is unusual. Overall, I did not feel comfortable staying at this particular Hampton Inn and this is my first negative experience with Hampton Inn. There are many options around, go elsewhere.
7.5
Samir
Good
family with young children
10-19-2017
Good
Pros: The Breakfast was not a Hampton like.
Cons:
8.3
Anonymous
Very Good
family with young children
10-17-2017
Great family time!
Pros: Loved the breakfast! It was great to have flavored water available as well as hot coffee snd teas.
Cons: There were a couple issues with the room that maintenance staff would not notice. The door to the bathroom was difficult to get latch and the door to the room had to be pushed closed to latch instead of swinging shut securely.
The desk light had a habit of turning off occasionally. It would stay off, then come back on all by itself. Like I said, employees who service the room would not notice.
7.5
Chaitanya
Good
solo traveller
10-11-2017
Nice stay and comfortable
Pros: The staff is very friendly and I liked the evening complimentary snack. The room is clean and the room service is very proactive. I would recommend this hotel to my friends and colleagues for sure.
Cons: Nothing.
9.2
Chris
Wonderful
young couple
09-21-2017
Good experience with only one...
Pros: Great location convenient to restaurants and downtown.
Cons: Only complaint is that the fitness room in extremely small and has very little room. No free weights??
7.9
Wendy
Good
solo traveller
09-14-2017
Good
Pros:
Cons: Interior a bit worn. Torn curtain, older flooring,
7.9
Tom
Good
young couple
09-13-2017
Good
Pros: Close to restaurants
Cons: Mini fridge set on max; froze our fruit and other foods we brought.
10.0
Veronica
Exceptional
review category group of friends
09-05-2017
Exceptional
Pros:
Cons:
10.0
Tanya
Exceptional
young couple
09-03-2017
We will be back.
Pros: Room was wonderful. Breakfast options were amazing. My husband is disabled and has to use a scooter to get around. This was very easy at this hotel.
Cons:
10.0
Dixie
Exceptional
family with young children
08-28-2017
Exceptional
Pros: The room was nice, very clean. The breakfast was good, and there were a lot of choices.
Cons: TV Remote didn't work, may have been poor batteries, but I didn't watch much anyways, so I didn't complain.
7.5
Anonymous
Good
young couple
08-26-2017
Good
Pros:
Cons:
10.0
Cathy
Exceptional
young couple
08-22-2017
Exceptional
Pros:
Cons:
7.5
Merp
Good
solo traveller
08-20-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
family with young children
08-16-2017
Nice spaceous room for our...
Pros: Comfy bed. Air conditioning was not the typical hotel AC that is noisy and turns in and off all night. We set it to auto and got a nice white noise and slept well. Breakfast was a nice variety of hot and cold foods kept at appropriate temperature. We loved the suite set up for our family! It worked well for us and often our family struggles to be comfortable in one room. This worked great.
Cons: Our toilet didn't flush well, and with 3 boys, you know we struggled with that. But they fixed it and brought us more towels.
10.0
Chris
Exceptional
solo traveller
08-15-2017
1
Pros: 1
Cons: 1
10.0
Rita
Exceptional
family with young children
08-14-2017
Exceptional
Pros:
Cons:
10.0
Justin
Exceptional
young couple
08-12-2017
Hampton INN INDEPENDENCE OHIO GREAT...
Pros: The hotel was very nice. Probably one of the best I've ever stayed at. Purchased the king suite with shower and didn't disappoint.. Separate living area from the bedroom with tv, microwave fridge, and a couch, very spacious and clean. Walk in shower was nice as well. Nice restaurants to choose from within few miles such as long horn, applebees, outback all within a few miles or other places within a 10-15 drive. The hotel appeared to seem packed but didnt hear any noice at all. The hotel also when we arrived had pizza and cheese and other appetizers for ths guest as they checked in.
Cons: Only minor complaint was the walk in shower doors didn't quite keep closed and kept opening, but other than that no complaints.
10.0
Barbara
Exceptional
solo traveller
08-12-2017
I travel for my business....
Pros:
Cons:
9.6
Ash
Exceptional
review category group of friends
08-09-2017
Nice place, will stay here...
Pros: Breakfast and evening snacks was very nice
Cons: Couldnt extend my stay
9.6
Julie
Exceptional
family with young children
08-04-2017
Exceptional
Pros:
Cons:
9.6
Anka
Exceptional
young couple
08-02-2017
Exceptional
Pros:
Cons:
9.2
Mitsuaki
Wonderful
family with young children
07-31-2017
Superb
Pros: Free parking
Cons:
7.5
Megan
Good
family with young children
07-30-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
07-29-2017
Good value for money but...
Pros: The complimentary breakfast is great.Free parking and WiFi also grest.
Cons: The location was a little out of the way from Cleveland. We took a 'Lyft'into Cleveland but we felt we were a little far from the downtown core.
7.5
Christe
Good
young couple
07-24-2017
Good
Pros:
Cons:
7.5
Mary
Good
review category group of friends
07-22-2017
Good
Pros: Happy hour was great!
Cons: Unfortunately the air conditioner was making a noise in the middle of the night when it was running and we were unable to get a good night sleep our second night.
10.0
Lois
Exceptional
solo traveller
07-20-2017
Great place to stay
Pros:
Cons:
10.0
Rich
Exceptional
young couple
07-17-2017
Pleasant surprise in Cleveland area!
Pros: Cozy, well-appointed room. A/C somewhat loud but super-clean & pleasant smell throughout. Highly recommend . All the amenities! Most efficient use of space and design. Pretty, too!
Cons: Just the a/c unit. Didn't bother me, just my husband.
10.0
Wendy
Exceptional
review category group of friends
07-15-2017
Great place to stay.
Pros: Great breakfast. Loved the evening reception...wine, cheese, crackers, etc.
Cons:
9.2
Brian
Wonderful
family with young children
07-07-2017
Was good for what we...
Pros: My kids loved the cookies!
Cons: The pool was not in the sun.
5.0
Rachel
Fair
family with young children
07-06-2017
Don't waste your money
Pros:
Cons: Pool was closed and no notice was given. No one cleaned our room during our stay. we had to go to the linen/ laundry room to get extra towels.would not stay again
10.0
Dru
Exceptional
family with young children
07-06-2017
Exceptional
Pros: It was easy to find, clean and the staff was wonderful.
Cons:
9.2
Susan
Wonderful
young couple
05-29-2017
Relaxing great overnight stay.
Pros: The quiet cul-de-sac. Easy to find right off highway.
Cons: Nothing
9.2
Jorge
Wonderful
family with young children
05-23-2017
Superb
Pros:
Cons:
8.8
Sherry
Excellent
solo traveller
05-20-2017
Fabulous
Pros: The bedding was awesome. I loved the décor and the updated decorations. The lobby seemed like a mini Chicago hotel lobby.
Cons: The fitness room was ill equipped. You could use a few more ellipticals and some free weights.
7.5
Natalie
Good
family with young children
05-15-2017
Good
Pros:
Cons:
10.0
Ron
Exceptional
solo traveller
05-06-2017
Exceptional
Pros:
Cons:
7.9
Denise
Good
family with young children
04-19-2017
Good
Pros:
Cons:
9.6
Alex
Exceptional
solo traveller
04-14-2017
Staff goes out of their...
Pros: front desk staff service was excellent. Booking.com rate was more expensive than they expected, so they cancelled the reservation and booked for $40 cheaper than originally reserved. Great service and professionalism.
Cons:
10.0
Lori
Exceptional
solo traveller
03-15-2017
Winter in Cleveland.
Pros: Comfortable bed. Clean quiet room. Fresh fruit and eggs cooked perfectly for breakfast. Staff very welcoming and helpful.
Cons: The weather, but that is not the hotel's fault.
10.0
Robin
Exceptional
solo traveller
03-04-2017
Exceptional
Pros:
Cons:
10.0
Jarissa
Exceptional
review category group of friends
02-13-2017
Awesome
Pros: Everything
Cons: No complaints
10.0
Jay
Exceptional
solo traveller
01-16-2017
Exceptional
Pros:
Cons:
5.4
Jeffrey
Fair
young couple
01-02-2017
Passable
Pros:
Cons:
8.3
Daniel
Very Good
family with young children
12-29-2016
Very good
Pros: I liked the easy to adjust thermostat. Windows that open.. clean room..
Cons: why dont all of your bathrooms have comfort height toilets? Some machine made a lot of noise in the pool area in the middle of the knight.. sounded like a large vacume cleaner . didnt like the pillow. too big you might have options in thickness. I used to take mine untill the bed bug problem started.
10.0
Kelley
Exceptional
review category group of friends
11-07-2016
Absolutely wonderful!
Pros: Food comfort cleanliness
Cons: Short time I was there
7.5
Steve
Good
mature couple
09-29-2016
Good
Pros: Nice breakfast.
Cons: Something was off with the location/size of the pool. We stayed at a Comfort Inn the night prior, which was comparable, for significantly less (about $30) cost.
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