Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms are stylish with comfortable, all-white bedding and large work spaces with charging stations. Some spacious one-bedroom suites are available; each has a pull-out sofa, a mini-fridge and a microwave oven in the living room, as well as a king or two queen beds. Complimentary hot breakfast is served daily in the small lobby.
Smoke free premises. 115 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 92 guests
Showing reviews 1 - 5 of 50
3.0
Dragos
Poor
Business Traveler
04-13-2018
Pros: Location and staff
Cons: Room smelled like paint, couldn't sleep well due to that. Handle bar in shower had mold on it. They didn't have many options or availability as far as rooms are concerned.
9.2
Ricardo
Wonderful
young couple
04-06-2018
Overall I really enjoy this...
Pros: Wonderful place
Cons: I have stayed befor and bed was comfortable, but this time my mattress was really thin.
10.0
Ward
Exceptional
young couple
04-04-2018
Exceptional
Pros:
Cons:
9.2
Yan
Wonderful
family with young children
04-02-2018
Superb
Pros:
Cons:
9.6
Hampton
Exceptional
young couple
03-28-2018
Hampton Inn is our hotel...
Pros: We felt as if we were the only guests in our floor. No one bothered us. We were comfortable in our room.
Cons: Remind staff to smile and say hello to guests.
8.8
Bria
Excellent
review category group of friends
03-28-2018
Fabulous
Pros:
Cons:
9.2
Rhonda
Wonderful
review category group of friends
03-26-2018
Great hotel experience & look...
Pros: Great breakfast. Like the idea of being able to get a hot cup of coffee when I got off the road and checked in. Lobby is very inviting. Loved it!!
Cons: Who ever was above me stomped and ran around after hours for about 2 hours.
10.0
Kim
Exceptional
young couple
03-05-2018
Exceptional
Pros: Friendly staff, very clean rooms, comfortable bedding, good breakfast... plenty of receptacles for phones and other electronics
Cons:
7.5
Josiah
Good
young couple
03-05-2018
Good
Pros:
Cons:
7.9
Avelino
Good
solo traveller
02-23-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
02-02-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-26-2018
Exceptional
Pros:
Cons:
10.0
Michael
Exceptional
solo traveller
11-29-2017
Exceptional
Pros:
Cons:
9.6
Sam
Exceptional
solo traveller
11-20-2017
Exceptional
Pros: Very clean, quiet hotel. Beds very comfortable. Big bathroom. Lots of choices for breakfast. Very pleased.
Cons:
9.6
David
Exceptional
solo traveller
11-17-2017
This is the nicest and...
Pros: The people working there were all friendly. From the reception desk, to the maids, and the gentleman that was mopping the stairs. The evening reception was a nice touch also.
Cons: Only one treadmill in the fitness center, and it was out of order
8.8
Lauren
Excellent
young couple
11-09-2017
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-31-2017
Good
Pros:
Cons:
7.5
David
Good
review category group of friends
10-26-2017
Good experience
Pros:
Cons:
10.0
Lisa
Exceptional
review category group of friends
10-25-2017
Perfect accommodation for Cleveland Clinic...
Pros: Newly renovated and the best Hampton Inn I've stayed in. Rooms laid out well with plenty of charging outlets, good lighting and comfortable beds. Luxurious looking coverings an extra touch. Also the evening reception sets this choice apart from other choices in the area. Excellent hot appetizers and dessert as well as cheese and crackers and wine complementary. Nice lobby. Check in and out quick and professional. Front desk staff excellent , especially Kyle. Will stay again when going back to the Cleveland clinic facility next door.
Cons: None
5.8
Steven
Okay
review category group of friends
10-25-2017
My worst lodging experience in...
Pros: The hotel was very conveniently located near major highways, but far enough away so traffic was not an issue.
Cons: Not enough room to list all the negatives. My first room, the door could not be securely locked when leaving the room. I reported this, but it was not fixed. I was moved to a second room and this room was absolutely FILTHY - see photo of the towel I used to wipe up the sticky vinyl/wood floors. Kitchenette area had food crumbs on table and counter top, hair on bathroom floor, used dental floss on bathroom counter top and carpeting was not vacuumed. I requested the floors be cleaned when we left for the day, but upon returning, that was not done. When trying to discuss my issues with the person at front desk, she only argued with me.
7.5
Anonymous
Good
review category group of friends
10-25-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-24-2017
Good location and lots of...
Pros: The breakfast was more than your average free breakfast. A good variety of items to choice from.
The rooms were a little smaller than average but it worked for overnight. The only complaint was the two chairs in the room were too narrow for a full size man to sit comfortably.
Cons: The small chairs for a full size man.
9.2
Anonymous
Wonderful
young couple
10-23-2017
wonderful.
Pros:
Cons: The shower head worked but you couldn't adjust to a different flow and people with a lot of hair have a difficult time rinsing.
7.5
Anonymous
Good
mature couple
10-23-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
solo traveller
10-22-2017
Good
Pros: A variety to eat at the breakfast bar; hot coffee available 24/7
Wonderful customer service from ALL staff
Cons: I have a disability and the toilets were too low
Long blond/brown hair in my clean towels
Dead bug on my bedspread. I was dried out and had cotton around it so I am sure it went through the dryer
7.5
Anonymous
Good
mature couple
10-21-2017
Good
Pros:
Cons:
5.8
Kate
Okay
review category group of friends
10-20-2017
Will not stay here again...
Pros: Complimentary snack, location.
Cons: Staff did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes and a knock on the door even before then. I did not like that they made a copy of my DL as that is unusual. Overall, I did not feel comfortable staying at this particular Hampton Inn and this is my first negative experience with Hampton Inn. There are many options around, go elsewhere.
7.5
Samir
Good
family with young children
10-19-2017
Good
Pros: The Breakfast was not a Hampton like.
Cons:
8.3
Anonymous
Very Good
family with young children
10-17-2017
Great family time!
Pros: Loved the breakfast! It was great to have flavored water available as well as hot coffee snd teas.
Cons: There were a couple issues with the room that maintenance staff would not notice. The door to the bathroom was difficult to get latch and the door to the room had to be pushed closed to latch instead of swinging shut securely.
The desk light had a habit of turning off occasionally. It would stay off, then come back on all by itself. Like I said, employees who service the room would not notice.
7.5
Chaitanya
Good
solo traveller
10-11-2017
Nice stay and comfortable
Pros: The staff is very friendly and I liked the evening complimentary snack. The room is clean and the room service is very proactive. I would recommend this hotel to my friends and colleagues for sure.
Cons: Nothing.
9.2
Chris
Wonderful
young couple
09-21-2017
Good experience with only one...
Pros: Great location convenient to restaurants and downtown.
Cons: Only complaint is that the fitness room in extremely small and has very little room. No free weights??
7.9
Wendy
Good
solo traveller
09-14-2017
Good
Pros:
Cons: Interior a bit worn. Torn curtain, older flooring,
7.9
Tom
Good
young couple
09-13-2017
Good
Pros: Close to restaurants
Cons: Mini fridge set on max; froze our fruit and other foods we brought.
10.0
Veronica
Exceptional
review category group of friends
09-05-2017
Exceptional
Pros:
Cons:
10.0
Tanya
Exceptional
young couple
09-03-2017
We will be back.
Pros: Room was wonderful. Breakfast options were amazing. My husband is disabled and has to use a scooter to get around. This was very easy at this hotel.
Cons:
10.0
Dixie
Exceptional
family with young children
08-28-2017
Exceptional
Pros: The room was nice, very clean. The breakfast was good, and there were a lot of choices.
Cons: TV Remote didn't work, may have been poor batteries, but I didn't watch much anyways, so I didn't complain.
7.5
Anonymous
Good
young couple
08-26-2017
Good
Pros:
Cons:
10.0
Cathy
Exceptional
young couple
08-22-2017
Exceptional
Pros:
Cons:
7.5
Merp
Good
solo traveller
08-20-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
family with young children
08-16-2017
Nice spaceous room for our...
Pros: Comfy bed. Air conditioning was not the typical hotel AC that is noisy and turns in and off all night. We set it to auto and got a nice white noise and slept well. Breakfast was a nice variety of hot and cold foods kept at appropriate temperature. We loved the suite set up for our family! It worked well for us and often our family struggles to be comfortable in one room. This worked great.
Cons: Our toilet didn't flush well, and with 3 boys, you know we struggled with that. But they fixed it and brought us more towels.
10.0
Chris
Exceptional
solo traveller
08-15-2017
1
Pros: 1
Cons: 1
10.0
Rita
Exceptional
family with young children
08-14-2017
Exceptional
Pros:
Cons:
10.0
Justin
Exceptional
young couple
08-12-2017
Hampton INN INDEPENDENCE OHIO GREAT...
Pros: The hotel was very nice. Probably one of the best I've ever stayed at. Purchased the king suite with shower and didn't disappoint.. Separate living area from the bedroom with tv, microwave fridge, and a couch, very spacious and clean. Walk in shower was nice as well. Nice restaurants to choose from within few miles such as long horn, applebees, outback all within a few miles or other places within a 10-15 drive. The hotel appeared to seem packed but didnt hear any noice at all. The hotel also when we arrived had pizza and cheese and other appetizers for ths guest as they checked in.
Cons: Only minor complaint was the walk in shower doors didn't quite keep closed and kept opening, but other than that no complaints.
10.0
Barbara
Exceptional
solo traveller
08-12-2017
I travel for my business....
Pros:
Cons:
9.6
Ash
Exceptional
review category group of friends
08-09-2017
Nice place, will stay here...
Pros: Breakfast and evening snacks was very nice
Cons: Couldnt extend my stay
9.6
Julie
Exceptional
family with young children
08-04-2017
Exceptional
Pros:
Cons:
9.6
Anka
Exceptional
young couple
08-02-2017
Exceptional
Pros:
Cons:
9.2
Mitsuaki
Wonderful
family with young children
07-31-2017
Superb
Pros: Free parking
Cons:
7.5
Megan
Good
family with young children
07-30-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
07-29-2017
Good value for money but...
Pros: The complimentary breakfast is great.Free parking and WiFi also grest.
Cons: The location was a little out of the way from Cleveland. We took a 'Lyft'into Cleveland but we felt we were a little far from the downtown core.
;detailController.handleFacebook('SEO','Hampton Inn and Suites', '105344', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/105344H1.jpg', 'Independence', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hampton Inn and Suites', '105344', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/105344H1.jpg', 'Independence', '', '', '', '');){kind=link}
