If traveling by yourself, one of the rooms with a single queen bed will be an affordable option. If traveling with family, request one of the suites as it has a separate parlor with a sofa sleeper. Public areas are not expansive. This older hotel is a lower cost alternative to some of the larger properties in this area.
Smoke free premises. 92 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The room was clean and the breakfast was fine.
Cons: Best Western is the only hotel I have booked that would not let me go up to a king bed if it was available. Their beds were full or twin, not queen.
2.0
Anonymous
Poor
07-21-2017
Pros: No thing
Cons: Toilet got problem Flashhing doesnt stoped Basin Tab got problem In the bath
5.0
Anonymous
Fair
07-21-2017
Pros: The hotel was fairly clean and the breakfast had a good variety of options.
Cons: The hotel was very noisy--doors were constantly banging late into the evening and there seemed to be almost no sound proofing between rooms. It made it very difficult to sleep.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Room was very clean and welcoming! Pool and hot tub were great!!
Cons: It was a little far away from the highway we were traveling.
1.0
Anonymous
Very Poor
07-21-2017
Pros: Got charged 100 dollars for apparently smoking when I don't even smoke. Will never stay at best western again. Plus the staff not very friendly.
Cons: Staff
7.0
Anonymous
Good
07-21-2017
Pros: Very nicely done breakfast options, eggs, sausage and toast were nice. Three juice choices, fresh coffee, and to-go cups.
Cons: Original room was not cleaned, but the front desk upgraded me to a nice room.
8.0
Anonymous
Very Good
07-21-2017
Pros: Location and price.
Cons: Internet service/wifi needs to be stronger.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Breakfast was awesome. It was a good hot or cold breakfast. The location was great too!
Cons: No
10.0
Anonymous
Exceptional
07-21-2017
Pros: family oriented
Cons: wet floors in the walkway to the elevator due to the pool
9.6
Anonymous
Exceptional
07-05-2016
mason trip
Pros: eggs fluffy, breakfast long line- waiting pancake maker
Cons: only 1 elevator
9.6
Anonymous
Exceptional
07-05-2016
Great Place!!! $$
Pros: Close to Kings Island. Staff was friendly and rooms where nice.
Cons: N/A
9.2
Anonymous
Wonderful
07-01-2016
great place to stay
Pros: I liked that there was close convenient parking. The pool was nice. Close to kings island.
Cons: I wish the breakfast hours through the week were longer. I read it wrong on the paper and thought it said it was over at 10am but we got down there around 920am and they didn't have anything. Only eggs and sausage still left out. The 10am breakfast is for the weekends. Also the rooms were a bit small. Bathroom could use a little updating. I would have loved to of had shuttle service to kings island. (you would get a lot more cystomers) Only super 8 had that But they are too nasty to stay at.
8.3
Anonymous
Very Good
06-30-2016
Noizy
Pros:
Cons: Could hear other guests from Nextdoor rooms talking. They were loud and up late
6.3
Anonymous
Pleasant
06-26-2016
okay for single a night...
Pros: Breakfast was eggs, sausage, donuts bagels, cereal, and waffles and fruit and yogart, which was nice variety. The fridge and microwave in room were nice.
Cons: The bathroom was pretty dated, the cover for one of the beds was dirty, the beds were kinda hard and didn't like the coffee pot and coffee being stored in the bathroom...
10.0
Anonymous
Exceptional
06-24-2016
Exceptional
Pros: The Hotel was clean including the pool area.
The staff was extremely helpful.
Cons:
9.2
Anonymous
Wonderful
06-23-2016
Superb
Pros: The location and the pan cakes at breakfast
Cons: The pool room was very hot and seemed like there were too much chlorine in water due to heat of room
10.0
Anonymous
Exceptional
06-23-2016
One Night stay on a...
Pros: Friendly staff, clean room, breakfast included. Room was comfortable and close to restaurants, shopping and the freeway.
The Hotel was very quiet and the pool looked very inviting (but I didn't bring my suit).
Cons:
9.6
Anonymous
Exceptional
06-21-2016
Good value
Pros: The bed was amazing. Very comfortable. The staff was friendly and responsive. The location was good.
Cons: The air conditioning unit and refrigerator were loud and clanked loudly. Ear plugs worked well.
9.2
Anonymous
Wonderful
06-18-2016
Economical place to stay close...
Pros: Everything except the wifi connection.
Cons:
7.9
Anonymous
Good
06-16-2016
Good
Pros:
Cons: Rooms samll
8.3
Anonymous
Very Good
06-14-2016
Very good
Pros:
Cons: Door locks hard to open and slam very hard, noisy
9.2
Anonymous
Wonderful
06-08-2016
Superb
Pros: Staff is really nice and rooms are clean!!!
Cons:
7.9
Anonymous
Good
06-08-2016
Decent place to stay
Pros: Desk staff super nice. Quiet location, easy to find off I 71, fairly decent value. Great breakfast! Nice variety of breakfast foods.
Cons: Pretty small room, sour smell in bathroom, shower stall could have been cleaner
7.1
Anonymous
Good
06-05-2016
Good
Pros: Location to Kings island
Cons: Hot tub broke first day. Beds very uncomfortable
9.2
Anonymous
Wonderful
05-31-2016
Great Stay - Hope They...
Pros: Amenity for amenity, comparable to any Hotel/Motel we have stayed in the Cincinnati area, including Hyatt, that was for our specific demographic.
Cons: Although obvious that the Hotel/Motel had relatively recent re-investment, maintenance issues were already becoming apparent, especially for the high use areas (pool, etc.)
8.8
Anonymous
Excellent
05-31-2016
Fabulous
Pros: We were in Mason for the NCCAA World Series and the proximity to Prasco Park was perfect. The evening front desk clerk was extremely helpful when had to book an additional night. The room was small but nice and very clean. Everything was in perfect order when we came back to the room after a long day at the ball park.
Cons:
10.0
Anonymous
Exceptional
05-30-2016
Nice stay
Pros: I had a great time in your hotel
Cons: Liked everything, swimming pool is bit small, would have been great, if it had bit more space.
6.7
Anonymous
Pleasant
05-17-2016
Pleasant
Pros:
Cons: Bath tub backed up.
8.3
Anonymous
Very Good
05-17-2016
We would stay here again!
Pros: Very nice, clean hotel.
Perfect location for our needs.
Cons:
10.0
Anonymous
Exceptional
05-01-2016
BW Mason is a great...
Pros: Great price for a property close to kings island.
Cons: No complaints
9.2
Anonymous
Wonderful
05-01-2016
Superb
Pros: The breakfasts were excellent, but at 6:30, they were not all ready - it was closer to 7 that all the options were out.
Cons: The refrigerator froze my carrots and cheese. Also, you need more places to hang clothes - some hooks outside the bathroom would be helpful.
9.6
Anonymous
Exceptional
04-21-2016
All things considered , I...
Pros: The staff was curtious and friendly, the room clean.and large. with ample parking and plenty of good spots. Pool and Sauana were clean
Cons: There was no bacon on the breakfast menu, The face bowl in the room is exactly that out in the room. and the Toilet paper was rough
10.0
Anonymous
Exceptional
04-17-2016
Exceptional
Pros: Very comfortable, clean, no hassles
Cons: Waffles instead of pancakes.
7.9
Anonymous
Good
04-11-2016
Good value for the price.
Pros: Good value for the price.
Cons: There was a screw missing in the toilet seat. Otherwise, all was good.
9.6
Anonymous
Exceptional
04-10-2016
Good stay
Pros: Bed was good.
Cons: Nothing
9.2
Anonymous
Wonderful
04-09-2016
Almost perfect stay
Pros: The ease of checking in. When we returned 2 days later, we were able to get the same room. Thanks! The pool and hot tub were clean. The pool wasn't freezing either! The location was helpful for us. Clean room.
Cons: the shower curtain rod wasn't level so the curtain kept sliding down to the middle of the rod and shower water was all over the floor. We would've liked the b-fast to last longer than 9:00. Manager explained that it was timed that way to accomodate the business travelers. Perhaps if it was summer vacationers, then they'd keep it open a little longer, like 10:00/10:30. The bed was uncomfortable to me---too hard.
8.8
Anonymous
Excellent
04-08-2016
Fabulous
Pros: The shower head was very strong, had hot water and breakfast was great!
Cons: Beds were very high.
10.0
Anonymous
Exceptional
04-03-2016
Awesome place to stay
Pros: Very nice and clean! Relaxing
Cons:
8.3
Anonymous
Very Good
04-02-2016
Not great but good value.
Pros: Breakfast is good. Room was clean and the bed was confortable. People seem to like a lot the indoor swimming pool and personal was nice.
Cons: Maybe is because I was located in one of the extremes of the floor but wi fi was not good. I did not like the room odor. Even when it was a non-smoking room it has a very strong cigarettes odor and t5ou could notice it was a a smoking room due to some cigars burns in the curtains. That was very unconfortable for me.
9.2
Anonymous
Wonderful
03-30-2016
Will visit again!!!!!!
Pros: It was clean and the staff help my teens with all there pool needs.
Cons: The kids said the staff helped them but was aggravated when the kids asked questions.
9.2
Anonymous
Wonderful
03-15-2016
clean,well maintained,friendly
Pros: Clean room
Cons: Bed itself was not as comfortable as some other places we've stayed at.
4.2
Anonymous
Disappointing
03-08-2016
OVER BILLED AND TREATED LIKE...
Pros: The breakfast cuz we was starving from being over charged over $30 bucks and that was our dinner and gas money to make us home. So, we was starving by the time breakfast was served!
Cons: Staff!! I was over charged by $30 dollars on my American Express. When I found out almost immediately after going to the rooms I rented, I went downstairs to get my money back when the cashier demanded I was lieing and printed off what I had booked threw booking.com and when I tried to explain to her that she could print off anything with the right amount but my card was charged different she began raising her voice at me and said she knew what I was charged and then I requested my credit card receipt I was humiliated by the comments to other guests checking in and she began rolling her eyes and then called someone to explain how to make another print out with it saying *amount owed* and when I said this is a false receipt she told me she was done dealing with me and to complain to another shift the next day cuz she knows I wasn't charged wrong. I had $3 to feed 5 kids and drive back to Indiana and had to have money wired to me! The next morning I woke up to a receipt under my door again printed off with the right amount. I wrote a "not nice note" and left the hotel. Two days later my card was credited the over $30 dollar difference !! No apologies!! Never will go back and don't recommend!!
7.9
Anonymous
Good
03-01-2016
Comfy, clean and affordable week-end...
Pros: Beds were very comfy and I loved having on-demand shows! I got to catch up on my Grey's Anatomy! Very relazing. Great location.
Cons: Staff at the front desk were...a little less than professional. For instance, when we checked in, instead of saying "Hello, or Welcome to Best Western, how can I help you?" They just looked at me! After I stood there for a second, one of them said..."yes?"
Also, when I approached a different front desk clerk to check out, she said "what's up"?
9.6
Anonymous
Exceptional
02-29-2016
Great hotel...would recommend!
Pros: the staff was very friendly, everything was nice and clean, breakfast was very good.
Cons: the beds were a little too firm for our liking and the pool was a bit over chlorinated.
8.8
Anonymous
Excellent
02-02-2016
Fabulous
Pros: Breakfast was great
Cons: They rooms were very nice but very small,
7.1
Anonymous
Good
01-24-2016
Good
Pros: Staff was nice and efficient. Coffee was good and good variety of breakfast items.
Cons: Didn't like the eggs.
10.0
Anonymous
Exceptional
01-17-2016
More than expected
Pros: The indoor pool was nice.The General mgr greeted us as we walked in the door and she was very nice.it smelled clean and was nicer than we expected.loved our comfy king size bed. We will be visiting more Best Western hotels in the future. Great experience
;detailController.handleFacebook('SEO','Best Western Mason Inn', '104348', 'ACCOMMODATION', '2', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/104348H1.jpg', 'Mason', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Mason Inn', '104348', 'ACCOMMODATION', '2', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/104348H1.jpg', 'Mason', '', '', '', '');){kind=link}
