If traveling by yourself, one of the single queen rooms will be an affordable option. If traveling with family, request one of the suites as it has a separate parlor with a sleeper sofa. Public areas are not expansive. This hotel is a lower cost alternative to some of the larger properties in this area.
Smoke free premises. 92 units. 3 stories, interior corridors. Accessibility (Call).
Pros: I was impressed with the breakfast bar. There was actual food there and not just breakfast bread. Lots of food choices. The bedroom was really pretty and tidy.
Cons: The hot tub wasn't hot. It was just a little warm. I was expecting to sit down in a steamy tub but the water felt a cooler than bath water.
8.8
Marc
Excellent
family with young children
09-07-2016
Pros: Great breakfast options.
Cons: Assumed there was a couch in room and not just a chair.
8.3
Chitown
Very Good
solo traveller
08-23-2016
Pros: Comfortable hotel and very good experience overall. Easy to find even at night; easy entry/exit, Ample parking, Rooms have nice fridge, freezer and microwave. Tons of stores (Wal-Mart, Whole Foods, Home Depot, Target, etc.) and eateries within a mile. Very friendly and efficient front desk staff. No issues with noise from other rooms.
Exercise room is very basic with 1 treadmill, 1 elliptical and weights. There are sidewalks nearby and you can walk/jog there.
Breakfast is good and was the same for the many days I was there - eggs, sausage links, pancakes or waffles, real oatmeal, bread/bagels for toasting, cereal, fresh apples, bananas and yogurt.
Cons: Housekeeping was the weakest aspect - they overlooked stuff like emptying the ice bucket, replacing the empty tissue box, cleaning the mirror and cleaning the microwave. The exercise room equipment could use cleaning as well.
8.8
Kelli
Excellent
family with older children
08-23-2016
Pros: The bed was very comfortable with several types of pillows. Breakfast was good in a bright room. Really liked having a refrigerator in the room. Quiet stay. The staff was very friendly and great about recommending places to eat.
Cons:
10.0
Linda
Exceptional
mature couple
08-20-2016
Pros: Great breakfast, really nice staff. TV in room did not work upon arrival in our room... immediately moved us to another nice room before we unpacked.
Cons: People standing by main entry door smoking, so you had to walk thru smoke to get in, even though it was a smoke free building. Maybe some well placed signs would be helpful
5.8
Juanita
Okay
family with young children
08-20-2016
Pros: Clean nice staff
Cons: False fire alarm went off 3 times. Staff was aware of problem week prior why wasn't it given immediate attention to see it did not reoccur
9.6
Tracie
Exceptional
solo traveller
08-10-2016
Pros: Brandie @ the front counter was wonderful. She quickly took care of a situation for me & went above & beyond what I expected. The hotel is in the perfect location & is very clean. Breakfast had a good variety.
Cons: The inconvenient thing was that the front doors weren't automatic, they had to be pulled open which is difficult with luggage &/or a luggage cart.
4.6
Neil
Disappointing
family with young children
08-09-2016
Pros: That it was close to King's Island
Cons: The fact that I booked with booking.com and they told me I had a double room with double beds and the picture online show two rooms but when I got there I got one room would two full size beds for basically for adults to sleep in my kids were 16 and 17 it was very uncomfortable I complain to Best Western and they said that it was booking.com so tell me are you going to send me some money back because if I'm not getting no money back this a gopher they're all hashtag this all out I took pictures and the whole nine yards I will hashtag this out and I will tell every person that I know that they need not to book with booking.com because they're going to bait and switch it because that's what was done to me I was told one picture talked about the rooms and then had to pay up front and when I got there I got the shaft so I am not happy at all if you would like to give me a call feel free to email me I'll give till the end of the week and then I'll hashtag all my stuff out so you guys let me know if you read this if not well then I'll just have to take it out because I tried Friday when I got to Ohio to call and nobody would answer the phone at booking.com
10.0
Pattricia
Exceptional
family with young children
08-07-2016
Pros: Everything! The staff was friendly, the food was good, and the hotel was clean and up to my high standards.
Cons: I wish there was an option to recycle! It bothers me to throw all recycle material (plastic, paper) in the trash.
9.6
Nanci
Exceptional
mature couple
08-06-2016
Pros: Obviously been renovated and dressed up to look like a muck more expensive chain. Breakfast room was a beautiful place to gather with a big fireplace. Great backdrop for pics.
Cons: Very little. Guess the smaller sized elevator was only negative.
6.7
Meghan
Pleasant
review category group of friends
08-06-2016
Pros: Beds were comfortable
Cons: Pool is small and crowded
9.6
Shinika
Exceptional
family with young children
08-05-2016
Pros: The beds were very comfortable!
Cons:
10.0
Susan
Exceptional
mature couple
08-03-2016
Pros: Comfortable bed. Friendly staff.
Cons:
10.0
Chazzs
Exceptional
solo traveller
07-31-2016
Pros: Everything was great
Cons: Nothing bad
6.7
Anthony
Pleasant
family with older children
07-30-2016
Pros: The location was great!!!
Cons: The fire alarm went off all nite ..pool was closed ..and the breakfast ended almost an hour earlier then what it was suppose to..
7.5
Barbara
Good
family with young children
07-29-2016
Pros: Location is excellent (easy access to King's Island and Soak City, restaurants nearby, etc.); helpful staff; good breakfast.
Cons: The bathrooms in our rooms were tiny -- really, REALLY tiny. There was barely enough room for an adult to dress after showering, and the only hooks for clothing were on the door. If you were dressing a toddler, and we were, there was nowhere to lay his clothes while you were getting him dressed, so it was stand up to reach the hooks, sit down to get his shirt on, stand up to reach his shorts, sit down to get him into them, etc. Other than that, the room was fine.
10.0
Michael
Exceptional
family with young children
07-25-2016
Pros: The room was very clean. The beds were very comfortable. The hotel was quiet. The breakfast was basic scrambled eggs, link sausage, waffles, coffee, yogurt and other sweet breakfast items. The main roadway is full of shopping strips and is a straight run to King's Island Park.
Cons:
7.9
Joo
Good
young couple
07-23-2016
Pros: Comfortable bed, clean room, friendly staff, good price, very good water pressure (1st floor), a few minutes from Kings Island. There is a small, indoor pool and hot tub right off the lobby that I did not use.
Cons: Had to wait 10 - 15 minutes to check in, room was a little small, key card didn't
work well, side door card reader was inoperable, no 1st floor ice machine.
5.8
John
Okay
family with young children
07-22-2016
Pros: Location good. Hotel was clean. Room was nice.
Cons: Beds were horrible. My husband and I woke up with terrible back pain after each night-2 nights total. We moved to a different hotel and first thing we noticed after one night of sleep on much better beds back pain was gone. Unless they upgrade to new beds staying again is not an option. Hotel staff was really nice except for a supervisor. He was rude when I was asking about where should I leave a tip for service cleaning our room. His attitude made me keep money in my pocket but then I felt bad for person actually cleaning and I took the tip back to the room. Breakfast was pretty good but ends way too soon. 9:00 a.m. end time just isn't long enough for vacationers staying at the hotel.
7.5
Teresa
Good
family with older children
07-20-2016
Pros: Nice staff and a great location.
Cons:
8.3
Donna
Very Good
family with young children
07-20-2016
Pros:
Cons: Had to ask for fresh towels and toilet paper for 2nd night. Housekeeping didn't do it. Front desk took care of us.
10.0
Ducati
Exceptional
review category group of friends
07-17-2016
Pros: It was nice and clean and close to where we were going.
Cons:
10.0
Scott
Exceptional
family with older children
07-16-2016
Pros: Easy location to find, Friendly staff.
Cons:
10.0
Gina
Exceptional
review category group of friends
07-14-2016
Pros: I felt as though I got even more than I paid for here. The pool and hot tub were clean and easily accessible, the room was spacious and offered several pieces of furniture for guest use. The front desk attendees were very pleasant both with checking in and out, and addressed me by my first name. Also the décor of the room I chose as well in the hotel was simple but pleasing.
Cons: Unfortunately, the bathroom in my room was small and uncomfortable to use. I felt as though we were not offered very many wash cloths, towels, blankets, or pillows, considering the fact that I reserved the room for 4 people.
9.6
John
Exceptional
family with older children
07-14-2016
Pros: The room was comfortable. I liked the breakfast options. I also liked the location.
Cons: I thought the pool was too small for the amount of use.
7.5
Melody
Good
family with young children
07-13-2016
Pros: It was a very nice room was very happy with pool the front desk had almost a great time
Cons: A few guest drinking heavily around pool and using bad language around children
6.7
Jody
Pleasant
family with young children
07-13-2016
Pros: I liked the convenience of the hotel from where we needed to be. Close to plenty of restaurants and shopping options as well as easy access to the highway. My pre-teen daughter and I shared a room for 6 days while we were in town for a National dance competition. It wasn't the fanciest of places but overall was clean, the staff was pleasant and the bed was comfortable.
Cons: The first night had us with standing water in the bathtub after a shower and a fire alarm where we all had to exit the building at 1am for about 30 minutes. After that, it got better. The staff did address the water issue as soon as we informed them and it didn't occur again.
7.5
Joe
Good
family with older children
07-12-2016
Pros: Waffles
Cons: Pancake maker broke down
7.9
Shelley
Good
family with older children
07-11-2016
Pros: The staff was nice. Good cold air.
Cons: The sheets were not very comfortable. No garbage can in the bathroom.
7.1
Ryan
Good
family with young children
07-11-2016
Pros: Hot Breakfast included in the room charge is great.
Cons: Couldn't keep up with breakfast rush.
9.6
Lisa
Exceptional
mature couple
07-10-2016
Pros: Nice breakfast room.
Cons:
10.0
Christina
Exceptional
family with older children
07-10-2016
Pros: Staff was very nice, room was clean. Great value.
Cons: Only one employee working the breakfast bar. She could have used help, had to wait for several things to be replenished.
8.3
Dennis
Very Good
family with older children
07-10-2016
Pros: the kids enjoyed the indoor pool, the desk staff were excellent, rooms were snug but comfortable.
Cons: breakfast area is small and at certain times, due to the number of guests, there was no place to sit for breakfast
9.6
Valerie
Exceptional
family with young children
07-05-2016
Pros: eggs fluffy, breakfast long line- waiting pancake maker
Cons: only 1 elevator
9.6
Evelyn
Exceptional
family with young children
07-05-2016
Pros: Close to Kings Island. Staff was friendly and rooms where nice.
Cons: N/A
9.2
Maylee
Wonderful
young couple
07-01-2016
Pros: I liked that there was close convenient parking. The pool was nice. Close to kings island.
Cons: I wish the breakfast hours through the week were longer. I read it wrong on the paper and thought it said it was over at 10am but we got down there around 920am and they didn't have anything. Only eggs and sausage still left out. The 10am breakfast is for the weekends. Also the rooms were a bit small. Bathroom could use a little updating. I would have loved to of had shuttle service to kings island. (you would get a lot more cystomers) Only super 8 had that But they are too nasty to stay at.
8.3
Michael
Very Good
family with older children
06-30-2016
Pros:
Cons: Could hear other guests from Nextdoor rooms talking. They were loud and up late
6.3
Sandra
Pleasant
family with young children
06-26-2016
Pros: Breakfast was eggs, sausage, donuts bagels, cereal, and waffles and fruit and yogart, which was nice variety. The fridge and microwave in room were nice.
Cons: The bathroom was pretty dated, the cover for one of the beds was dirty, the beds were kinda hard and didn't like the coffee pot and coffee being stored in the bathroom...
10.0
Annette
Exceptional
review category group of friends
06-24-2016
Pros: The Hotel was clean including the pool area.
The staff was extremely helpful.
Cons:
9.2
Teresa
Wonderful
family with young children
06-23-2016
Pros: The location and the pan cakes at breakfast
Cons: The pool room was very hot and seemed like there were too much chlorine in water due to heat of room
10.0
Mj2trip
Exceptional
mature couple
06-23-2016
Pros: Friendly staff, clean room, breakfast included. Room was comfortable and close to restaurants, shopping and the freeway.
The Hotel was very quiet and the pool looked very inviting (but I didn't bring my suit).
Cons:
9.6
Allentown
Exceptional
mature couple
06-21-2016
Pros: The bed was amazing. Very comfortable. The staff was friendly and responsive. The location was good.
Cons: The air conditioning unit and refrigerator were loud and clanked loudly. Ear plugs worked well.
9.2
Kevin
Wonderful
family with older children
06-18-2016
Pros: Everything except the wifi connection.
Cons:
7.9
Wade
Good
family with older children
06-16-2016
Pros:
Cons: Rooms samll
8.3
Scott
Very Good
family with older children
06-14-2016
Pros:
Cons: Door locks hard to open and slam very hard, noisy
9.2
Lynn
Wonderful
family with young children
06-08-2016
Pros: Staff is really nice and rooms are clean!!!
Cons:
7.9
Aimee
Good
mature couple
06-08-2016
Pros: Desk staff super nice. Quiet location, easy to find off I 71, fairly decent value. Great breakfast! Nice variety of breakfast foods.
Cons: Pretty small room, sour smell in bathroom, shower stall could have been cleaner
7.1
Paula
Good
family with young children
06-05-2016
Pros: Location to Kings island
Cons: Hot tub broke first day. Beds very uncomfortable
9.2
Michael
Wonderful
family with older children
05-31-2016
Pros: Amenity for amenity, comparable to any Hotel/Motel we have stayed in the Cincinnati area, including Hyatt, that was for our specific demographic.
Cons: Although obvious that the Hotel/Motel had relatively recent re-investment, maintenance issues were already becoming apparent, especially for the high use areas (pool, etc.)
8.8
Monica
Excellent
family with older children
05-31-2016
Pros: We were in Mason for the NCCAA World Series and the proximity to Prasco Park was perfect. The evening front desk clerk was extremely helpful when had to book an additional night. The room was small but nice and very clean. Everything was in perfect order when we came back to the room after a long day at the ball park.
;detailController.handleFacebook('SEO','Best Western Mason Inn', '104348', 'ACCOMMODATION', '2', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/104348H1.jpg', 'Mason', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Mason Inn', '104348', 'ACCOMMODATION', '2', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/104348H1.jpg', 'Mason', '', '', '', '');){kind=link}