The lobby is beautifully styled with a circular marble and hardwood registration desk. The rooms are spacious with sofa sleepers and 47-inch television sets. Bathrooms have limited free floor space.
Smoke free premises. 127 units. 6 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 89 guests
Showing reviews 1 - 5 of 50
8.0
Brenda
Very Good
Senior Traveler
06-23-2017
very nice comfortable room
Pros:
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-23-2017
Pros: Great location (close to King's Island, restaurants, shopping). Very friendly/helpful staff. Rooms had comfortable beds w/ lots of sitting area thanks to a couch. Bathrooms were clean. It was nice having a refrigerator. Breakfast was good!
Cons: There was some leftover food in the refrigerator -- likely an isolated occurrence as the room seemed clean otherwise. The bathroom (toilet/shower only as sink is outside of the closed door) is very tight/crowded -- may be difficult to maneuver inside.
9.0
Jason
Wonderful
Family with Young Children
06-23-2017
Pros: Close to many restaurants. We appointed rooms with comfortable beds. 15 mins to most attractions including downtown
Cons: No complaints
8.0
Joseph
Very Good
Solo Traveler
06-23-2017
The entrance and shared spaces were somewhat un-conventional and awkward. When I had arrived the front desk person was not available so I had to peer around the corners of the hotel wondering where I was to check in. The hotel was very clean. The bathrooms were very nice. The beds were nice as well. Over-all I did enjoy my stay even though it got off to a rocky start.
Pros: The Hyatt appeared new and very clean. The rooms were very nice.
Cons: I called and informed the hotel I would be coming later than I had expected. I arrived late and there was an employee working the front counter who didn't know what she was doing. It took me far longer than it should have to check in.
10.0
Kisha
Exceptional
Family with Young Children
06-23-2017
Pros: The rooms were updated, everything was clean, 50 inch flat screen tv with usb connections.The staff was very friendly, the pool area was clean with clean towels all around.Located near various restaurants and stores.
Cons: Bathroom was a little small but very clean.
10.0
Matthew
Exceptional
06-23-2017
Pros: This hotel was amazing. One of the best we've ever stayed in. The room was spacious and peaceful, the bed was firm but comfortable, even the shower had a very lavish feel with the glass doors. Did I mention it was clean? I'm talking spotless.
Cons: Can't think of a single thing
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Room quality and staff was very accommodating and friendly especially hotel employee.
Cons: Nope... nice place
10.0
Dorothy
Exceptional
Group Traveler
06-23-2017
Pros: Great decor. Staff very helpful & friendly. Breakfast was excellent. Rooms were excellent. Thanks to all. This is the only hotel we consider staying at when we travel Down from Michigan
Cons:
10.0
Stephanie
Exceptional
Family with Young Children
06-23-2017
Pros: Staff were very nice. Free breakfast with a lot of choices. Enough seating for breakfast with overflow, which most hotels don't do.
Cons:
9.0
Jose
Wonderful
Solo Traveler
06-23-2017
Pros: excellence price/quality.
Cons: Heating wasn't working well in the room.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: I was in town for a volleyball tournament. We needed to leave before breakfast was scheduled. They allowed us to eat breakfast before they 7am time. Wonderful service!
Cons:
10.0
Jeff
Exceptional
06-23-2017
Pros: I liked the breakfast. There was a lot of food to choose from.
Cons:
9.6
Anonymous
Exceptional
family with young children
06-12-2017
Pros: The staff were amazing. My son had upset stomach our second night and the staff went out of their way to make him and us more comfortable. Greatly appreciated and highly recommended!
Cons:
10.0
Trevor
Exceptional
family with young children
06-04-2017
Pros: Very clean facility and the staff was extremely nice. When you hear the words free breakfast you automatically think cold cereal and maybe some bread. Not here they had a large selection of foods that tasted great.
Cons: Could not stay longer.
7.1
Scott
Good
solo traveller
05-24-2017
Pros: Good location, relatively clean.
Cons: Room configuration was odd when choosing king bed. Not my first choice when comparing facility to other option in area. No real healthy options for breakfast :(..
8.8
Jwac
Excellent
review category group of friends
05-09-2017
Pros: The rooms were spacious and clean. The check-in receptionist was able to switch my other room to a higher floor which was nice. The next day, the morning receptionist, was very friendly, and was able to hold my leftovers that I left in my rooms' fridge, for me to pick up later that day. The kids really enjoyed the pool and being able to walk to Graeter's for Ice Cream!
Cons: The free breakfast could have been better. The pancakes were cold and rubbery and the sausage seemed to be a little undercooked. The biscuits were lukewarm in a crockpot, but the sausage gravy was hot and so were the scrambled eggs. They had a variety of breads that could be toasted and they were good. The fruit salad was ok. I would suggest that they put out a couple of microwaves next to the breakfast area so that you can re-heat your breakfast. Also, put a microwave in the room would be helpful too. Also, after checking in, in the afternoon, I wasn't told that they charge an authorization of an extra $15 on my credit card for incidentals. After questioning it, the receptionist said it would be taken off when we checked out, if we didn't order extras. I think that she should have mentioned it when we checked in.
10.0
Trinidad
Exceptional
solo traveller
05-09-2017
Pros: Breakfast was good.
Cons: Wifi was TERRIBLE
10.0
Alexis
Exceptional
family with young children
05-09-2017
Pros: Breakfast was good, the room was nice, and the staff was very helpful! Highly recommend!
Cons:
7.5
Jason
Good
young couple
05-07-2017
Pros: Staff was courteous and helpful
Cons: Room was not clean when we arrived. Room did NOT have a microwave, was stated in the description that it was included. Hall ways were quite narrow, made passing others awkwardly tight.
3.8
Melvin
Poor
young couple
04-28-2017
Pros: Location
Cons: Cleanliness
10.0
Becky
Exceptional
review category group of friends
04-16-2017
Pros: Everything was wonderful. I felt like we got all the extras for an excellent low price.
Cons:
9.2
Ryan
Wonderful
family with young children
04-05-2017
Pros: Staff was nice and friendly and the room was very clean.
Cons: For the second time in a row our room was not ready (we arrived 2 1/2 hours after check in time started). The breakfast was not good at all (dirty area and food was terrible)
10.0
Sherry
Exceptional
family with young children
03-27-2017
Pros: Room was spacious and comfortable beds
Cons: Nothing bad about our experience.
10.0
Mel
Exceptional
family with young children
03-25-2017
Pros: The rooms were very roomy!
Cons:
8.8
Anonymous
Excellent
family with young children
03-17-2017
Pros: Rooms were very nice. Beds very comfortable.
Cons: The hotel was extremely full when we were there, so the breakfast the next morning was very crowded and seemed to be understaffed (hard to find a seat, they didn't have enough utensils). They just didn't seem prepared for full attendance
7.9
Paul
Good
young couple
03-14-2017
Pros: Toilet in hotel lobby did not flush on Sunday evening, nor did it flush on Monday evening...I did make staff aware of situation...Also, at breakfast, pancakes were cold and had been sitting out for some time..No offer to make new pancakes...TV in room was difficult to turn on and off...Went on automatically in early am...Did not like set up of room..Seemed more fitting for assisted living unit then for hotel guests.
Cons: Oops, meant to put above comments here...Staff was very friendly, and affable.
4.6
Weekender
Disappointing
young couple
03-13-2017
Pros: The layout of the room.
Cons: There was no microwave. The refrigerator didn't work very well and it didn't get anything cold. The television channels were fuzzy and the bed wasn't very comfy.
7.5
Good
Good
family with young children
03-06-2017
Pros:
Cons: The breakfast could have been better
5.4
Ryan
Fair
family with young children
03-05-2017
Pros: The staff was friendly (though lacked conviction and action) and the location was good for what we needed. The kids loved the pool.
Cons: There was a room below us where the people staying decided to smoke inside the room. The smell went straight to our room and was noxious. Instead of kicking the couple out they told them not to do it and they did it again. The smell was so bad tha we had to give up our adjoining suites while the people continued to smoke without being kicked out. Everything we brought reeked like cigarette smoke and it completely ruined our stay.
7.9
Dede
Good
solo traveller
03-05-2017
Pros: Staff very friendly and location,
Cons: There were kids screaming all night. And poole had tvsup very loud.. Breakfast was cold.
10.0
Abigail
Exceptional
young couple
03-01-2017
Pros: The selection of food for breakfast was great and the staff were incredibly helpful. I booked the king suite with sofa and the room was very clean and spacious.
Cons: There was a gap between the shower door and the bottom of the shower, so water would seep out. There were plenty of towels to clean it up though
7.1
Joey
Good
young couple
02-20-2017
Pros: Overall breakfast wasn't to bad.
Cons: Our neighbors were very LOUD throughout the night and mornings. Had late checkout on Sunday but decided to leave earlier because of being waken up because of the loud couple rooms. Very disappointed!
7.1
Anonymous
Good
solo traveller
02-10-2017
Pros: The room was clean.
Cons: Didn't like the fact that when I arrived back at my room, the door was inlatched and the room was open.
10.0
Trish
Exceptional
young couple
02-08-2017
Pros: Great bed and it's so nice to have a sitting area separate from the sleeping area.
Cons:
10.0
Anonymous
Exceptional
family with young children
02-07-2017
Pros: Location was near all the activities we had planned for the weekend. Great value!
Cons: Noise from road at night.
10.0
Chad
Exceptional
family with young children
02-06-2017
Pros: We thoroughly enjoyed our stay in this hotel. Everything was clean, and up to date, and the staff was very friendly and helpful. They even price matched our room rate with another couple who we were with (they booked after us and got a lower price) and set us up with adjoining rooms. The indoor heated pool was a huge plus too, and one of the main reasons we chose your hotel. Overall we were very pleased with our stay.
Cons: A hot tub alongside the pool would be fabulous! Other than that, you exceeded expectations and we were pleased with our stay
7.1
Buddy
Good
solo traveller
02-05-2017
Pros:
Cons: no forks,donuts hard,and had to wait on coffee
7.9
Mel
Good
young couple
12-23-2016
Pros:
Cons: Very noisy ice machine, cleaning people slamming door, dog barking, people talking in hallway
10.0
Sally
Exceptional
young couple
11-26-2016
Pros: Our room was really spacious and very clean.
Cons: More space is needed for tables during the free breakfast (which was very good).
10.0
Ashley
Exceptional
young couple
11-23-2016
Pros: the suite was nice i liked the extended room, and the check out process was easy breezy.
Cons:
10.0
Lorna
Exceptional
family with young children
11-17-2016
Pros: The beds were so comfortable, and I really enjoyed breakfast.
Cons:
5.8
Ryan
Okay
family with young children
10-24-2016
Pros: Good location. Descent value.
Cons: I wish I would have known it was under construction. Alot of hallway noise at night. Dogs kept barking that I asked to be taken care of but it wasn't. Not enough towels in pool area. Had to go get my own.
9.2
Daniel
Wonderful
family with young children
10-19-2016
Pros: Beds were comfy and room was clean.
Cons: They lost my reservation and tried to send me away saying they were full. I refused and it took 45 min to get a booking rep on the phone. Fault of the recently replaced gm that lost reservation. Then they proceeded to tell me how I should always book directly to prevent such things. I called them out on the b.s.
also the sofa bed mattress was lumpy, and the breakfast was not appetizing.
10.0
Brenda
Exceptional
young couple
09-26-2016
Pros: The cleanliness and spacious.
Cons: Has poor reception on the cable stations.
10.0
Laura
Exceptional
family with young children
09-20-2016
Pros: The room was very spacious. Great value.
Cons:
7.5
Per
Good
family with young children
09-09-2016
Pros: Nice and big rooms. Very comfortable.
Fine swimming pool
Cons: Breakfast area is tiny, and the chairs needs an overhaul or to be cleaned
7.5
Jenny
Good
family with young children
09-06-2016
Pros: The room was cute
Staff were super awesome
Cons: Room smelled very strong of chemicals and almost like they were covering up cigarette smells
The bathroom was complicated hard to shut door
Thin walls
9.2
Heather
Wonderful
family with young children
09-04-2016
Pros: It was an incredible combination of up-scale quality and causal value. We will definitely be back!
Cons:
10.0
Tonya
Exceptional
family with young children
09-04-2016
Pros: The size of the room, the cleanliness, also the size and comfort of the sofa
;detailController.handleFacebook('SEO','Hyatt Place Cincinnati-Northeast', '114940', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/114940H1.jpg', 'Mason', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hyatt Place Cincinnati-Northeast', '114940', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/114940H1.jpg', 'Mason', '', '', '', '');){kind=link}
