Hampton Inn & Suites

AAA Inspector Rating
8.7
Excellent
56 Guest Ratings
5675 Emerald Ct
Mentor, OH 44060- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.2
ARATED
AAA Inspector Notes
Located in a business park cul-de-sac near shops and restaurants, this property offers attractive rooms with fluffy, all-white duvets and large desks. Complimentary hot breakfast is served daily in the stylish lobby. 90 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct SR 2, just s on Heisley Rd, just e on Diamond Centre Dr, then just n. 5675 Emerald Ct 44060.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
10-13-2017
We had reservations for 4 evenings, but since the power went out on our third night there, we requested a refund for Saturday, March 1, and checked out on Sunday, March 2, requesting a refund for that date also. The staff accommodated our request and gave us a receipt for payment of---. However, our credit card lists the cost for four evenings. Will this be corrected on our monthly statement? I would recommend this motel, without reservation, if they had back-up generators. The power went out, again, during the following weekend! Not good for business.
Pros: Good location; spacious suites. Cleaning staff prompt and thorough
Cons: The power went out at 11pm on 3/1; leaving us without heat, hot water or lights (obviously). While this was not caused by the establishment, it was a serious inconvenience and safety issue.
8.0
Thomas
Very Good
Traveling as Couple
10-13-2017
Pros: Breakfast, large bed.
Cons: Odd position of mirrors, counter bit high.
10.0
Crist
Exceptional
Traveling as Couple
10-13-2017
Pros: It was very clean and staff were friendly.
Cons: No
10.0
Anonymous
Exceptional
young couple
10-13-2017
Comfortable and pleasant
Pros: Spacious room with comfortable beds
Cons:
10.0
Anonymous
Exceptional
young couple
10-09-2017
I’ll be back
Pros: Loved the bed and pillows!! Awesome shower!!
Cons: It was great
Showing reviews 1 - 5 of 50