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Residence Inn by Marriott

AAA Inspector Rating

8.7

Wonderful

17 Guest Ratings

5660 Emerald Ct

Mentor, OH 44060- Map It

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AAA Inspector Notes

Studio and two-bedroom units, all with kitchens, are offered at this modern hotel designed for extended-stay guests. The outdoor pool area is lovely, and guests can also grill on the patio. All units are equipped with sofa beds, desks with ergonomic chairs and flat-panel TVs. Several Pure Rooms are also available for allergy sufferers. Complimentary snacks and drinks are available Monday-Wednesday evenings. Smoke free premises. 96 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

More about Mentor, OH More Hotels in Mentor, OH

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Contemporary Hotel

Location

Jct SR 2 and Heisley Rd, just s. 5660 Emerald Ct 44060.

AAA Benefit

Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!

Pool

heated outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry.

Terms

pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Wonderful

Based on Ratings from 17 guests

Showing reviews 1 - 5 of 13

10.0

Gail

Exceptional

young couple

09-08-2016

Pros: Our stay was wonderful. Great hotel, staff and food. Will stay there again.

Cons:

10.0

Joseph

Exceptional

mature couple

08-10-2016

Pros: Our room was large. Plenty of space. Staff very friendly and helpful. We only stayed one night but was very impressed. This was one of the best Marriotts we have stayed at.

Cons: Nothing.

10.0

Marcy

Exceptional

family with older children

06-21-2016

Pros: We stopped unexpectedly after a long day on the road. The staff went out of their way to make us comfortable. We watched the final NBA Championship game in the 8th floor suite. We order from the restaurant, and had the food brought up. It was a great way to wrap up a long and stressful Father's Day. The manager was fabulous!

Cons: Nothing!

10.0

Anonymous

Exceptional

family with older children

06-07-2016

Pros: clean, friendly, great room and amenities. Had a family suite that was actually stocked with most common things needed for cooking.

Cons: The family suite that was noted as a room for up to 6 people only had 4 dinner plate/bowl sets.

10.0

Craig

Exceptional

family with older children

05-11-2016

Pros: Size and layout of the suite. Breakfast was good. Staff very friendly and helpful.

Cons:

7.1

Patrick

Good

mature couple

03-08-2016

Pros:

Cons: We were traveling with my Mother-in-law who is 87 years old and needs the raised toilets, etc. these are not available, nor were the portable adapters (with handles) that can be placed over the existing toilets to raise the seating height. I talked to the night manager, who said he was going to bring this lack to management's attention. I hope he did.

9.6

Mary-anna

Exceptional

solo traveller

09-27-2015

Pros: Staff was patient and friendly. Welcoming evening snacks and beverage were a meal! Great breakfast selections, too.

Cons: Booking.com had my name in the system wrong. Took part of first name and appended it to last. So, the staffer thought I had no reservation. But. He found it resourcefully.

10.0

Sandra

Exceptional

review category group of friends

09-22-2015

Pros: Friendly service, nice room, complete breakfast.

Cons:

10.0

William

Exceptional

family with young children

04-26-2015

Pros: The rooms were very nice and clean. Great atmosphere from the staff and guest. Would recommend to anyone!

Cons: Needs a bigger bathtub for 2

10.0

Natasha

Exceptional

family with young children

02-08-2015

Pros: We really enjoyed our stay.Thank you very much.We will visit again.

Cons:

10.0

Anonymous

Exceptional

mature couple

10-28-2014

Pros: the kitchen was well equipped. Room had an open, bright atmosphere. Wish I had been able to stay longer. very comfortable and clean. Great fresh breakfast

Cons:

7.5

Michelle

Good

mature couple

10-21-2014

Pros: The staff was very pleasant. Breakfeast was decent.

Cons: There wasn't anything that I didn't like

8.8

Ivona

Excellent

mature couple

09-30-2014

Pros:

Cons: Everything was great except the bed, my husband and I stayed two night's our backs were so sore from the beds, for the money I would expect better beds.

Showing reviews 1 - 5 of 13