Residence Inn by Marriott

AAA Inspector Rating

8.7

Exceptional

18 Guest Ratings

5660 Emerald Ct

Mentor, OH 44060- Map It

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AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.2

Bath3.1

Public Areas3.0

AAA Inspector Notes

Stylish studio, one- and two-bedroom suites feature pull-out sofas, large desks and efficiencies with a full-size fridge, a microwave oven, a two-burner cooktop, a dishwasher and cooking utensils. The two-bedroom suites have a stove in lieu of the cooktop; all have a gas fireplace. If you suffer from extreme allergies, ask about the Pure Rooms, which undergo special cleaning and have an air purifier. Complimentary snacks and drinks are available Monday to Wednesday evenings. Complimentary hot breakfast is served every morning. Smoke free premises. 96 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

More about Mentor, OH More Hotels in Mentor, OH

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Hotel

Location

Jct SR 2, just s on Heisley Rd, just e on Diamond Centre Dr, then just n. 5660 Emerald Ct 44060.

AAA Benefit

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Pool

heated outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry.

Terms

pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE

Exceptional

Based on Ratings from 18 guests

Showing reviews 1 - 5 of 15

10.0

Verified Hotel Guest

Exceptional

Family with Teens

06-16-2017

Pros: the room was very nice had a kitchen and supplies would recommend to anyone breakfast was very good staff friendly

Cons:

9.0

Dwight

Wonderful

Traveling as Couple

06-16-2017

Pros: They were remolding, but Our stay was excellent.

Cons:

10.0

John

Exceptional

Solo Traveler

06-16-2017

Pros: The room was VERY clean, fresh, and spacious. Also, the hotel staff was friendly and accommodating. The general area felt safe. The hotel was in a convenience location for grocery shopping and sit down/take out restaurants.

Cons: For the TV, the Dish Satellite faded for some of the channels. I'm guessing this is due to the cloudy weather. Also, some of the programs listed on the menu weren't on the channel when I switched to it. A relatively minor issue; hotel is still great.

10.0

Anonymous

Exceptional

young couple

03-19-2017

Pros: The continental breakfast was amazing

Cons: Nothing

10.0

Amanda

Exceptional

young couple

11-13-2016

Pros: The potatoes were seasoned perfectly! Coffee and orange juice was excellent .

Cons: No complaints

10.0

Diane

Exceptional

young couple

10-12-2016

Pros: The staff was wonderful and the room was excellent.

Cons: It was perfect

9.6

Robert

Exceptional

solo traveller

10-04-2016

Pros: Great staff, room was very nice and very clean.

Cons:

10.0

Gail

Exceptional

young couple

09-08-2016

Pros: Our stay was wonderful. Great hotel, staff and food. Will stay there again.

Cons:

10.0

Joseph

Exceptional

mature couple

08-10-2016

Pros: Our room was large. Plenty of space. Staff very friendly and helpful. We only stayed one night but was very impressed. This was one of the best Marriotts we have stayed at.

Cons: Nothing.

10.0

Marcy

Exceptional

family with older children

06-21-2016

Pros: We stopped unexpectedly after a long day on the road. The staff went out of their way to make us comfortable. We watched the final NBA Championship game in the 8th floor suite. We order from the restaurant, and had the food brought up. It was a great way to wrap up a long and stressful Father's Day. The manager was fabulous!

Cons: Nothing!

10.0

Anonymous

Exceptional

family with older children

06-07-2016

Pros: clean, friendly, great room and amenities. Had a family suite that was actually stocked with most common things needed for cooking.

Cons: The family suite that was noted as a room for up to 6 people only had 4 dinner plate/bowl sets.

10.0

Craig

Exceptional

family with older children

05-11-2016

Pros: Size and layout of the suite. Breakfast was good. Staff very friendly and helpful.

Cons:

7.1

Patrick

Good

mature couple

03-08-2016

Pros:

Cons: We were traveling with my Mother-in-law who is 87 years old and needs the raised toilets, etc. these are not available, nor were the portable adapters (with handles) that can be placed over the existing toilets to raise the seating height. I talked to the night manager, who said he was going to bring this lack to management's attention. I hope he did.

9.6

Mary-anna

Exceptional

solo traveller

09-27-2015

Pros: Staff was patient and friendly. Welcoming evening snacks and beverage were a meal! Great breakfast selections, too.

Cons: Booking.com had my name in the system wrong. Took part of first name and appended it to last. So, the staffer thought I had no reservation. But. He found it resourcefully.

10.0

Sandra

Exceptional

review category group of friends

09-22-2015

Pros: Friendly service, nice room, complete breakfast.

Cons:

Showing reviews 1 - 5 of 15