Crowne Plaza Cleveland Airport

AAA Inspector Rating
8.7
Excellent
62 Guest Ratings
7230 Engle Rd
Middleburg Heights, OH 44130- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.2
Public Areas3.4
AAA Inspector Notes
In 2017 guest rooms are scheduled to receive a stylish update with new furnishings, a huge work space and plump bedding. Crowne Plazas take sleep seriously; each room includes a "sleep package" with a sleep mask, earplugs and soothing lavender spray. The sundeck adjacent to the big indoor pool is a great spot to relax; guests in a first or second floor have their own balconies for sunbathing. The on-site Italian restaurant serves lunch and dinner daily in a casual, upscale setting. Enjoy the daily breakfast buffet. Smoke free premises. 238 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-71 exit 235, just w on Bagley Rd, then just s. 7230 Engle Rd 44130.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet, safes.
Sports & Recreation
sauna, exercise room.
Guest Services
valet laundry, airport transportation, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff very helpful (looked for something that I lost). Nice personal items in rooms, e.g. an aromatherapy kit.
Cons: Pool was nice but showed signs of disrepair (holes in ceiling, pool light disconnected from wall).
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was extremely friendly which can always make your stay a pleasant experience. Excellent staff!!
Cons: No microwave or refrigerator in the hotel room.
8.0
Anonymous
Very Good
08-11-2017
Pros: It was close to a lot of restaurants and the staff was very nice.
Cons: It was a bug in our room and the bathroom tub wasn't clean.
5.0
Anonymous
Fair
08-11-2017
Pros: front desk personnel were friendly; location was convenient
Cons: parking lot is too small; it was hard to find a place to park; room was dusty; no continental breakfast; mirrors were dirty; bathroom looked like the baseboards hadn't been cleaned in years; taking the stairs would have been faster than the elevators
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location of the hotel was great and the bar was nicely appointed.
Cons: For the star level and price of this hotel, I would really have liked to have had one hot shower while I stayed there. Also, while their front desk staff was very good, the wait staff in the restaurant left something to be desired.
Showing reviews 1 - 5 of 50