Crowne Plaza Cleveland Airport

AAA Inspector Rating
8.7
Very Good
41 Guest Ratings
7230 Engle Rd
Middleburg Heights, OH 44130- Map It
Photos
X
AAA Inspector Notes
This upscale hotel is in a commercial area near shops and businesses, and its atrium lobby offers an inviting atmosphere. All rooms have a 'sleep package' with a sleep mask, lavender spray & earplugs. Smoke free premises. 238 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-71 exit 235, just w on Bagley Rd, then just s. Located in a commercial area. 7230 Engle Rd 44130.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet, safes.
Sports & Recreation
sauna, exercise room.
Guest Services
valet laundry, airport transportation, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 41 guests
Showing reviews 1 - 5 of 44
8.3
Larry
Very Good
young couple
09-19-2016
Pros: Bed was comfortable had an outside sitting area
Cons: Was supposed to have a separate sitting room with a couch and it didnt
9.2
Fred
Wonderful
solo traveller
09-14-2016
Pros: Bed was excellent, food was good
Cons: I like they got me a room although the check in time was for three. The first available room was granted to me, I was they for a friend funeral which began later in the day. That was great to accommodate me.
8.8
Patricia
Excellent
young couple
08-24-2016
Pros: The hotel was very nice and well kept. The hall and dining areas for the wedding were very nice and the staff that worked with us and served were very friendly. The beds were very comfy.
Cons: The staff when we first got in were very rude to us at the desk. They had a problem with our booking through brooking.com and couldn't find our room. I had the confirmation number and dates, but it wasn't coming up in their systems, even though i had booked the room 3 months prior. I wound up waiting for almost an hour while the guy called booking.com to confirm the room. When he finally got it worked out, the manager told me to be careful with booking on this website, even though i had never had any problems before. He then did not apologize for any inconvenience, which i thought was rude.
6.7
Erin
Pleasant
mature couple
08-23-2016
Pros: The hotel bar was nice.
Cons: The gentleman who checked us in was rude/ I will never use booking.com/ stay at this hotel again.
8.0
Timothy
Very Good
08-10-2016
Pros: very convenient location
Cons: room had a bad odor to it
Showing reviews 1 - 5 of 44