Super 8

AAA Inspector Rating
8.7
Pleasant
14 Guest Ratings
11313 US 250 Milan Rd
Milan, OH 44846- Map It
Photos
X
AAA Inspector Notes
Guest rooms at this inexpensive option are large, offering simple furniture and colorful bedding packages. The front desk sells soda, beer, wine and travel-size liquor bottles to forgetful guests. 69 units. 2 stories (no elevator), interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-80/90 exit 118, 0.5 mi n. 11313 US 250 Milan Rd 44846.
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Guest Services
coin laundry.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 14 guests
Showing reviews 1 - 5 of 31
7.9
Hillz
Good
review category group of friends
09-02-2016
Pros: Good location for cedar point. Fair prices. Staff was very friendly.
Cons: Beds are a little firm. Could have more items at breakfast
2.5
Steve
Poor
family with older children
08-26-2016
Pros:
Cons: They came into room while i was naked and do not disturb sign on door. They have us this room behind desk looked like maybe it was old managers appt. dirty. Stained tile ceiling with fire detector janging down. Lots of tjongs. We left early and i dont think we got refunded last day. They didnt seem to care when we tild them
7.1
Anonymous
Good
young couple
08-24-2016
Pros: Clean rooms- staff was friendly, available, and there were plenty of clean towels despite being booked-solid.
Cons: We were in town for a weekend race event at a local dragstrip- hotel was 100% sold out, but they decided it was a great time to drain the outdoor swimming pool the day we got there for "maintenance". So being hot and tired after a day in the sun at the track, we had no swimming pool to relax in. Pretty sure whatever needed done could've waited until a Tuesday or Wednesday when only 12 rooms were sold.
7.5
Alex
Good
mature couple
08-23-2016
Pros: Nice staff
Cons: Breakfast food selection could be better There was stains on one of the comforters There was a crack in the bottom of the tub TV channels were very staticy
2.5
Erica
Poor
family with older children
08-10-2016
Pros:
Cons: I was double charged for a room and after 8 weeks it has still not been reconciled. The staff keeps claiming that it is a "hold" on my account, and continually disregards my concern. I have called numerous times for the manager Kelly, who is never there and who also never returns phone calls, except for one time. The front desk staff is completely unprofessional asking me the same questions over and over, instead of listening to what I am telling them. At one point, I had to tell the front desk associate that I had already answered her question 3 times, within that same phone call. She just didn't listen, and did whatever she could to make it seem like I didn't understand what a "hold" meant. I am a former banker and also had contacted my bank to confirm, so I am well aware of the difference between and double charge and a "hold." The manager also does not have a voicemail box so customers can't leave messages. So, as a customer I have to depend on the front desk staff to leave a handwritten note that she will hopefully see and respond to ????!!!! This is quite possibly the reason, why my messages have continuously gone unresponded to. Also, I tried to have this concern bubbled up to the next level, but was told that there was no one else to speak with other than Kelly. I can't believe the lack of service to the customer, sense of urgency and professionalism .
Showing reviews 1 - 5 of 31