This budget-oriented hotel features studio and one-bedroom suites. The efficiency kitchenettes have a full-size refrigerator, a microwave oven and a two-burner cooktop. Cooking utensils and coffeemakers are available from the front desk. A major mall is located across the street, as well as other shopping and dining options.
Smoke free premises. 127 efficiencies. 3 stories, interior corridors. Accessibility (Call).
Cons: It seems to be out dated and needs new carpeting
2.0
Anonymous
Poor
08-11-2017
Pros:
Cons: Daily housekeeping not included in daily rate!!! Overall it felt like a halfway house to me. Not populated by local professionals as you would expect. Noisy halls and neighbors. Heard others through the wall at night.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Locatin
Cons: Maintenance knocked on the door for air conditioner maintenance. No notice, just banging on the door. They removed the unit, scraped the buildup on the wall vacume and left. I was sleeping at that time. Noisy hallway and the neighboring rooms.
7.0
Anonymous
Good
08-11-2017
Pros: Cost, large room, comfortable bed
Cons: Noise from hallway, all carb breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: Management assisted with item left behind after checkout. When the item could not be located, she offered to replace it. We received it about two weeks later. We consider that excellent customer service.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great service. Friendly staff. Accommodations were as chosen. Common areas clean and well lit. Good parking. Quiet street and area.
Cons: Very low quality "free internet", you had to purchase a faster speed. I opted to use my own.Room was not clean. Found a cap to spray cheese, small ball and cough drop under the edge of the bed. Metal clamp behind TV, old key card under recliner.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk person who checked us in was great. Very attentive.
Cons: No oven
10.0
Anonymous
Exceptional
08-11-2017
Pros: Absolutely love this hotel and the staff is amazing!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and comfortable and nice basic breakfast.
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: I did not like that there was no shuttle to and from the property. A property billing itself as an airport should have transportation. When I asked how much a taxi cost, the clerk did not know. The hall way was very dirty.
8.0
Anonymous
Very Good
08-11-2017
Pros: It is close to the airport. The one member of the staff I encountered was very friendly. The continental breakfast was nice. It was instant oatmeal, prepackaged muffins and breakfast bars. Nothing fancy but nice quality to grab and go.
Cons: I was able to hear people walking around in the morning. I am a light sleeper so I have that issue a lot at hotels.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, spacious room
Cons: N/A
6.0
Anonymous
Pleasant
08-11-2017
Pros: lounge chair, showerhead and bathtub curtain
Cons: scaling on bathroom tiles showing they had not been cleaned in sometime
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room, size & accommodations
Cons: No smoking
10.0
Anonymous
Exceptional
08-11-2017
Pros: They are remodeling, so there is new carpet and laminate flooring. The mattresses seemed to be new too.
Cons: No.
2.0
Anonymous
Poor
08-11-2017
Pros: The price
Cons: The hotel was being remodeled. I got stuck in the elevator for 10 minutes. Not enough hot water... Room I was first assigned to had a bad smell to it. Bed uncomfortable...
6.0
Anonymous
Pleasant
08-11-2017
Pros: The hotel had parking and was close to the freeway
Cons: The hotel was undergoing renovations at the time of our stay. There was no noise associated but lots of construction which made it look less appealing.
7.0
Anonymous
Good
08-11-2017
Pros: Price
Cons: breakfast bar was very minimal.
10.0
Anonymous
Exceptional
08-11-2017
Pros: very clean, and kind people
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Absolutely nothing
Cons: The had bed bugs
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: Breakfast, bathroom sink was clogged
7.0
Anonymous
Good
08-11-2017
Pros: Location was amazing. Close to park and shopping
Cons: Not terribly quiet. Breakfast was so so.
8.0
Anonymous
Very Good
08-11-2017
Pros: Very clean, staff very friendly, close to stores and restaurants.
Cons: Breakfast was almost non-existent. Coffee and handful of granola bars!
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: No room service
2.0
Anonymous
Poor
08-11-2017
Pros: The hotel was clean and room was updated. A well maintained Extended Stay hotel (other than the bedbugs). Staff was extremely friendly.
Cons: Bedbugs!! After a 3 day stay in room 149, I have 4 horrible bed bug bites on my neck, face and back and my bags are all on quarantine in my van for a week in the sun and heat as a precaution, so that I won't infect my house with bedbugs.
5.0
Anonymous
Fair
08-11-2017
Pros: location, price, good restaurants right next door.
Cons: beware of the internet service. It is inadequate even if you buy the upgrade. If you need semi-decent internet on your trip avoid this hotel.
5.0
Anonymous
Fair
08-11-2017
Pros: queit area
Cons: food, not clean
8.0
Anonymous
Very Good
08-11-2017
Pros: I don't know
Cons: It wasn't a hot breakfast
3.0
Anonymous
Poor
08-11-2017
Pros: Na
Cons: Hallway reeked of marijuana and bathroom was dirty
Cons: Headboard was backed to wall where bell in elevator chimed. We like and prefer staying at Extended Stay America for the comfort of the beds. But not much can be said for their breakfasts. Coffee, muffins, granola bars, oatmeal. Full kitchen in room.
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was polite and friendly. Lets just say it served its purpose, a place to sleep and take a shower and thats about it. The price was cheap and you got what you paid for.
Cons: The rooms were not very clean. (there was even trash under the bed) Also the beds were not comfortable.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Staff friendly.
Cons: Room was old and creepy. Bed was old. They advertised that they served breakfast, but neglected to inform us that their idea of a breakfast was a granola bar!
10.0
Anonymous
Exceptional
08-11-2017
Pros: All
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good facilities for a great price
Cons: None.
8.0
Anonymous
Very Good
08-11-2017
Pros: The location and price were great for the venue
Cons: There was no maid service for my 4 night stay. We had to go to the desk for soap, towels, etc.
2.0
Anonymous
Poor
08-11-2017
Pros:
Cons: It stunk, there was no one to complain to when I got to my room. I got another room next door
7.0
Anonymous
Good
08-11-2017
Pros: The room was nice and large. It had a small kitchenette with a half size refrigerator and microwave.
Cons: My biggest complaint about hotels is cheap flooring. I hate when I'm hearing people walking and stomping in the room above me. This was somewhat of an issue at this hotel, but for the cost, I couldn't complain too much
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great value.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Hotel employee on thirds hope she still works there
Cons: Check in process and HVAC didn't work properly
1.0
Anonymous
Very Poor
08-11-2017
Pros: I hate first floor rooms
Cons: Stop putting me on the first floor. Watch this hotel they charge you for same night stay in there system to
5.0
Anonymous
Fair
08-11-2017
Pros: Sub standard
Cons: Location and overall service
8.0
Anonymous
Very Good
08-11-2017
Pros: Value
Cons: Poor cleaning staff
6.0
Anonymous
Pleasant
08-11-2017
Pros: Sleeping
Cons: Nothing
7.5
Anonymous
Good
08-11-2017
Good
Pros:
Cons: Smell in the room and the bugs in the bath room
5.5
Anonymous
Okay
08-01-2017
Not accomdating to rest.
Pros:
Cons: Music was playing to loud in the room next door couldn't sleep and they couldn't find me another room in the hotel. Had to another hotel that was more accommodating. I can not book anyone at this hotel knowing that there are loud parties and know one cares.
4.6
Anonymous
Disappointing
06-26-2017
Disappointing
Pros:
Cons: A/c wouldn't turn on or off automatically and was loud. Shower was loud and woke rest of family up when took a shower. Free breakfast was a muffin. That's was it.
10.0
Anonymous
Exceptional
06-23-2017
Superior service
Pros: Front desk was super friendly and accomodating. Will definitely be returning
Cons:
2.9
Anonymous
Poor
06-23-2017
Not a nice experience
Pros: Easy parking
Cons: The room had a musky smell throughout the stay. Gave my friend a room with someone in it. Abother friend's room the water was left on by housekeeping before he checked in lucky he noticed before the tub overflowed
7.1
Anonymous
Good
05-31-2017
Fair with great location.
Pros: Friendly staff, able to help whenever needed.
Cons: Cleanliness, my room needed the floors mopped and top of refrigerator cleaned.
3.8
Anonymous
Poor
05-29-2017
Want a full refund.
Pros: N/A
Cons: I book a queen size bed regular room and was given a twin size bed in a handicapped room. In booking website showed that they have a gym and they do not there's only a treadmill elliptical and a bicycle.
That's not a full gym no weights were available or other exercise equipment. I believe if a hotel doesn't have all the amenities that it shows that it has or fits the people necessities there should be a full refund for false advertisement.
