Décor throughout is modern with teal accents and dark brown furniture. A unique feature for larger groups are the rooms with three or four double-size beds and plenty of space to roam about. Enjoy a complimentary breakfast every morning in the lobby. The bright indoor pool offers a nice retreat year-round.
Smoke free premises. 58 units. 2 stories, interior corridors. Accessibility (Call).
Pros: This hotel was completely refurbished, they have a full breakfast, and the staff was very friendly.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Good free breakfast. Nice pool and lobby area. Friendly staff. Fridges in every room.
Cons: Small bathroom.
9.0
Anonymous
Wonderful
07-21-2017
Pros: clean and friendly staff
Cons: no
9.0
Anonymous
Wonderful
07-21-2017
Pros: The staff was very friendly, helpful and accommodating
Cons: They dont have rooms with sofa beds but have rooms with three and four queen beds, so it worked for us, but we prefer to have a couch to sit on. We were snowed in an extra night and would have liked a couch to sit on instead of just the bed
10.0
Anonymous
Exceptional
07-21-2017
Pros: Rooms were clean, beds were very comfortable. I booked for 2-queen beds with a rollaway but instead the room were too small to put one in and so they give me a 3 queen bed room. Loved it! Definitely would recommend to family and friends.
Cons: It was a bummer that their waffle machine was broken and out of order!
9.0
Anonymous
Wonderful
07-21-2017
Pros: clean and comfy! close to cedar point!
Cons: carpet in our room had a stain
1.0
Anonymous
Very Poor
07-21-2017
Pros: The breakfast was enjoyable. Belguim waffles, eggs, bacon, and sausage. Fruit, yogurt, and cereal. Very nice.
Cons: We booked this hotel based on the fact of having an inside pool. We were unable to use the pool because there was a birthday party taking place with 15 boys yelling, throwing footballs, and doing cannonballs in the pool.
9.2
Anonymous
Wonderful
07-09-2017
Godsend for a weary traveler
Pros: Room was perfectly made up:)
Sherry at the desk was a gem for a weary traveler:)
Cons: Room decor is heavy and outdated. Lighten and brighten!
10.0
Anonymous
Exceptional
07-07-2017
When we return to Norwalk,...
Pros: Staff was terrific! Everyone was very friendly and welcoming. We were lucky to be upgraded to a huge room.
Cons: Everything was pretty great. Painting or carpet contractors could have hung out somewhere other than by the side door. Maybe they were guests, but they acted a little strange.
10.0
Anonymous
Exceptional
06-28-2017
Great place good staff
Pros: Staff very nice. Great customer service. Bed was comfy and clean. Gave extra towels and very accommodating
Cons: Rooms could have been a bit better cleaned. Found hair in tub and bottle cap on floor.
9.2
Anonymous
Wonderful
06-27-2017
Superb
Pros: Beds were comfy! We slept great!
Cons: I thought the room smelled a little funny. It wasn't a horrible smell, it just didn't smell clean.
I also didn't like that the bathrooms do not have fans.
4.2
Anonymous
Disappointing
06-26-2017
Not worth your money.
Pros: Internet was free. The staff was friendly.
Cons: The room was really dingy. Things just didn't seem clean. Paint was peeling, bed skirts were filthy, carpet was dingy, walls had stains. This place needed a re-do. Plus the rooms felt very tight and the bathrooms were ridiculously small and tight.
10.0
Anonymous
Exceptional
06-11-2017
Exceptional
Pros: Rooms were clean, front desk was very kind and helpful. Pool was nice and perfect temperature. Breakfast had many options including bacon, buscuits and gravy, sausage and eggs and many other things
Cons: Nothing
8.8
Anonymous
Excellent
06-03-2017
Great Overnight Stay
Pros: Great breakfast! Mini fridge came in handy too!
Cons: Bathroom was a little small, but perfectly fine for a 1 or 2 stay.
10.0
Anonymous
Exceptional
05-22-2017
Very nice for the price
Pros: I didn't have the breakfast,
Cons:
10.0
Anonymous
Exceptional
05-02-2017
This hotel made our trip...
Pros: There was nothing to complain about. I would tell anyone to stay in this hotel. Very nice
Cons:
6.7
Anonymous
Pleasant
03-08-2017
Pleasant
Pros: Beds were very comfortable! Breakfast was great!
Cons: Heater would not shut off when turned on so we had to turn it off for the night. Chilly! A very noisy group in hall during the night.
8.8
Anonymous
Excellent
12-29-2016
Great location and comfort.
Pros: Beds were very comfortable. Grandkids loved the pool and complimentary breakfast was cut above other hotels version.
Cons: Carpeting in our room AND the elevator need cleaning !
8.8
Anonymous
Excellent
11-22-2016
GREAT STAY
Pros: The facility staff is very attentive and listens to the issues that you have with interest, I never felt like a bother to them.
Cons:
10.0
Anonymous
Exceptional
10-14-2016
I'd come back here in...
Pros: I was very pleased with my room, very comfortable and clean. Breakfast was excellent. Staff was very friendly.
Cons: Can't think of a thing!
10.0
Anonymous
Exceptional
10-13-2016
Awesome stay..would definately book again.
Pros: Everything
Cons: No issues
9.2
Anonymous
Wonderful
10-10-2016
Last minute stop.
Pros: The staff at this location was extremely friendly and helpful. My kids left some things behind so I called and they went back to my room and put it away for me to come pick up. They allowed my daughter to keep coming down and making herself some tea (she's a bit obsessed.) The beds were so comfy.
Cons: The bathrooms were quite small as opposed to some other Best Westerns that I've stayed at. That's really not a complaint, just a comment.
8.8
Anonymous
Excellent
09-06-2016
Nice place!
Pros: Breakfast
Cons: The pool was too warm
8.8
Anonymous
Excellent
08-27-2016
Fabulous
Pros: Very attentive staff
Cons:
7.9
Anonymous
Good
08-16-2016
This vacation was nice and...
Pros: The breakfast was tasty. I enjoyed it.
Cons: update fixtures.
8.8
Anonymous
Excellent
08-12-2016
i will go there again
Pros: Breakfast was excellent
Cons:
7.1
Anonymous
Good
08-10-2016
Good
Pros: Beds were comfortable. Breakfast was good . Lady serving breakfast was nice and busy keeping everything stocked well . Pool was nice. Was close to everything .
Cons: Refrigerator kept coming out of unit it was in every time you opened it .
10.0
Anonymous
Exceptional
08-05-2016
Surprisingly great place to stay!
Pros: Everything was top-notch. Laurie was delightful. Clean comfortable rooms, very nice pool, delicious breakfast!
Cons: I could not complain about a single thing.
7.5
Anonymous
Good
08-04-2016
Nice motel with amenities
Pros: Heated pool & hot-tub were nice. Free breakfast was good.
Cons: Interior is a little out-dated
9.6
Anonymous
Exceptional
08-02-2016
Best mattress...
Pros: Best hotel mattress ever! Friendly staff, good breakfast, nice pool...great experience!
Cons: Elevator stinks...functions fine just smells bad
9.2
Anonymous
Wonderful
07-26-2016
Thomas Edison/Rutherford Hayes country is...
Pros: Breakfast was wonderful. The location was perfect.
Cons: I can't think of anything negative.
10.0
Anonymous
Exceptional
07-24-2016
The Hotel, staff, and the...
Pros: Everything was awesome!
Cons: Nothing
9.6
Anonymous
Exceptional
07-17-2016
Great place to stay in...
Pros: The best breakfast I've seen in a long time.
Cons: Nothinh
7.5
Anonymous
Good
07-17-2016
Very nice
Pros: The bed was comfortable and the staff was very nice
Cons:
6.7
Anonymous
Pleasant
07-03-2016
Pleasant
Pros:
Cons: Rates were jacked up due to a motorcycle rally in nearby Sandusky, Ohio!!!!
10.0
Anonymous
Exceptional
06-19-2016
Great stay at the BW!
Pros: Believe it or not...everything was great at this BW! We will be back next year and will stay there on our way to Cedar Point.
Cons:
10.0
Anonymous
Exceptional
06-08-2016
Great ammenities and awesome staff....
Pros: The entire staff was friendly and accommodating the entire stay. Best experience we have had in the area.
Cons:
8.3
Anonymous
Very Good
05-07-2016
Quiet and relaxing!
Pros: Clean and tidy appearance. Desk clerk was friendly and helpful. Room was clean and updated. Linens were clean and crisp. Mini fridge and microwave was nice. Very quiet location and no noise from other guests.
Cons: A little more than I wanted to pay but I guess it was worth it.
10.0
Anonymous
Exceptional
04-30-2016
Home away from home
Pros: Front desk allowed us to have a later check out without a hassle.
Cons: Not applicable
8.3
Anonymous
Very Good
04-03-2016
Very good
Pros: Nice, friendly staff
Cons:
10.0
Anonymous
Exceptional
11-30-2015
Clean, comfortable and quiet
Pros: This hotel was very clean, quite and in a great neighborhood. The staff were exceptionally friendly and accommodating. I will definitely stay here when I return to Norwalk, OH.
Cons:
10.0
Anonymous
Exceptional
11-11-2015
Good, clean, friendly hotel.
Pros: We were very satisfied with our short stay. Upon arriving we were greeted with hospitality and a smile. The check-in process was quick and easy and our room was ready as promised. The room was clean and comfortable and we would stay here again if given the opportunity.
Cons:
10.0
Anonymous
Exceptional
10-29-2015
great place to enjoy your...
Pros: Night staff woman was very nice. Great breakfast in the morning. We loved the pool..very warm and hot tub was great too. Bed super comfy. We would stay here again in a heartbeat!
Cons:
9.5
Anonymous
Exceptional
10-28-2015
Easy weekend
Pros: Close to race track
Cons:
10.0
Anonymous
Exceptional
10-27-2015
Clean and friendly
Pros: Very clean
Cons:
9.2
Anonymous
Wonderful
10-23-2015
Superb
Pros: A perfect stop on the road
beetwen Chicago and New York
Cons:
10.0
Anonymous
Exceptional
10-19-2015
Would definitely return
Pros: The staff was courteous and professional
Cons: We wanted to stay longer!!
10.0
Anonymous
Exceptional
09-10-2015
The Best Location Ever!
Pros: I loved the location of the Best Western. So many places to eat and some shopping close by also!
Cons:
8.8
Anonymous
Excellent
08-17-2015
Perfect Stay - would come...
Pros: The staff was super nice. I love the hot breakfast and free wi-fi. Location is good; close to Cedar Point. I would recommend this location. If the location can provide early admission to CP rides I think it will be prefect for travelers.
Cons: The carpet is old. I know it is clean but looks dirty.
9.6
Anonymous
Exceptional
08-15-2015
Stay here on your way...
Pros: stayed there after a visit to Cedar Point. It is one of three motels with 2 queen bed rooms and that is what our group needed. Pool & hot tub felt great. I would have preferred to get the cost under $100 including tax. I paid $125 including tax.
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