All rooms have comfortable seating with either a fully-upholstered chair or a sofa sleeper, and decent-sized desks with very good lighting. Odd-numbered rooms face away from the highway. A few rooms have hot tubs.
Smoke free premises. 99 units. 3 stories, interior corridors. Accessibility (Call).
Pros: THE CLEAN ROOMS AND THE STAFF WERE VERY FRIENDLY
Cons: THE CONSTRUCTION OUT IN FRONT....TRICKY TO TURN OFF OF WEST CENTRAL TO THE HOTEL.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff, free internet, breakfast, and the pool were awesome!
Cons: Everything was great.
1.0
Anonymous
Very Poor
08-11-2017
Pros: We didn't even stay the 2nd night will never go back
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: When you enter the lobby it has a lovely fragante smell. Enjoyed the nice outdoor furniture to enjoy my morning cup of coffee. Perfect
Cons: In the room said check out was 11 but it is actually 12 caused a little confusion.
8.3
Anonymous
Very Good
08-05-2017
Good stay in the heart...
Pros: Great location, in reguard to accessible roads and restaurants.
Friendly staff, quiet room.
Cons: No microwave in the room. Was mold on the air conditioning intake vent.
7.1
Anonymous
Good
08-02-2017
It was overall a pleasant...
Pros: I liked we were on the first floor. That the hotel had easy freeway access. That the hotel was in close proximity to restaurants. The staff was helpful and very friendly. I liked that there was also full breakfast.
Cons: The internet was not easy to connect to. I had a shower door that was not on a track. Our room key did not open outside door.
3.8
Anonymous
Poor
08-01-2017
will not be back
Pros: It looks nice from the outside, free breakfast
Cons: small room,uncomfortable bed, tried to pay with different card than the one put on file, unwanted card was charged
10.0
Anonymous
Exceptional
08-01-2017
Fabulous and comfy
Pros: Rooms and beds were comfy. ALL staff were friendly--even when you saw someone in the hall they always spoke. Travelling with 4 kids under 7 is always a challenge but at the hotel it was safe and felt comfortable. All day coffee--YES!! Breakfast included perfect for kids who always wake up hungry. Our visit was very fun.
Cons: We loved everything
7.1
Anonymous
Good
07-28-2017
Good
Pros: convenient to location of training - out the backdoor
Cons: Hotel construction contributed to lower rate. Once that's done with it's dust, noise etc.. rating would be higher.
would like more gluten, dairy, egg free options for breakfast
3.8
Anonymous
Poor
07-05-2017
Just awful
Pros: The breakfast was hot
Cons: The room definitely didn't fit my husband, me and our 4 children like the recommendation was given when we booked. My husband had to sleep on the floor and I slept in the chair in the room. the beds were only large enough for our kids to share.. they were also remodeling the property and the elevators were draped in bed linen and one even stopped working. we didnt feel safe because at any given time there were men gathered by the door smoking and lurking and eyeballing our young daughter and teenage daughter. I paid in cash $247.98 for the 2 nights in cash upon check in, and the front desk girl had already swiped my card for incidentals and another woman came up and told me since i was paying in cash, i would have to give her another $50 in cash.. I promptly told her that I paid in cash and the card was on file for incidentals. She was rude and unfriendly. I had to constantly ask for enough towels and face towels for our family of 6 and I had to remind them to clean our room after the 1st night because they didn't do it initially. over all i wasn't satisfied with the price and the sleeping accommodations. I would not return to this hotel in the future.
10.0
Anonymous
Exceptional
06-21-2017
Above and Beyond
Pros: The staff was super friendly and helpful. The attention detail made all the difference. I loved the theme of all the little things such as the mustaches on the cups, printing on the coffee insulated sleves, pictures on the room numbers, and ties on the do-not-disturb hanger.
Love how these little details make a boring hotel stay into something fun and enjoyable.
Cons: Location. My brother's reception was at the Cox Arburitum, and there were closer hotels. I would say I would stay their again over some of the other hotels due to the attention to detail friendliness and helpful staff
7.5
Anonymous
Good
05-30-2017
Good
Pros:
Cons: Toilet handle broke as inside toilet had been previously fixed with a plastic tie instead of a chain which is what is needed to correctly fix problem
7.5
Anonymous
Good
05-30-2017
Good
Pros: The easy access to the hotel & restaurants
Cons:
10.0
Anonymous
Exceptional
05-07-2017
Our previous hotel said we...
Pros: The bed was very comfortable, the staff and facilities were great! I appreciated the on site laundry room and breakfast was excellent.
Cons:
10.0
Anonymous
Exceptional
05-01-2017
Wonderful stay-- Would stay again--...
Pros: CLean!! Beds nice with crisp white CLEAN comforters and bedding. Breakfast was very good, lots of choices. Pool was nice and clean.
Cons:
7.9
Anonymous
Good
04-14-2017
Our stay
Pros: The breakfast was great
Cons: The pool was very cloudy
9.2
Anonymous
Wonderful
04-10-2017
Superb
Pros:
Cons: Not much seating for breakfast, had to use couch with small tables, not to comfortable.
5.8
Anonymous
Okay
03-29-2017
Okay
Pros: Quietness
Cons: The over charging my card, the staff was rude
8.8
Anonymous
Excellent
03-12-2017
Great stay for my daughter's...
Pros: I like that there were rooms that could fit our group size.
Cons: The flooring around the pool. Water puddled in the floor making it difficult for nonswimmers to walk without getting their shoes wet.
9.2
Anonymous
Wonderful
01-19-2017
Superb
Pros: Room was clean, breakfast was great
Cons: Bed was a little too soft for my liking
10.0
Anonymous
Exceptional
12-25-2016
Great stay
Pros: Booking.com messed up our room and number of guests. The staff at the hotel were great. They upgraded our room at no charge and were very attentive to our needs!
Cons: That booking.com put us in at tiny room. We're a family of six and it was noted on the reservation. :(
7.5
Anonymous
Good
12-05-2016
Good
Pros: Great service
Cons: The pool didn't seem clean
10.0
Anonymous
Exceptional
11-24-2016
Exceptional
Pros: Friendly
Cons:
10.0
Anonymous
Exceptional
11-20-2016
Nothing spectacular but room was...
Pros: The room was large, clean & comfortable.
Cons: our room was located with the window looking out on the stucco side of a wing of the hotel .. no view. Would even like a window with a view even if of the parking lot.
10.0
Anonymous
Exceptional
10-11-2016
A wonderful hotel!
Pros: Always clean and beds are very comfortable. We would recommend this hotel to are friends and family every time❤️
Cons: Maybe filling breakfast items quicker, we had to wait a little but nothing to long
7.5
Anonymous
Good
09-15-2016
Good
Pros: Eggs were okay as well as overall breakfast.
Bed was fine! Suggest lighter blanket/covering during Summer months....
Cons: Toliet seat is extremely loose and appears it has been that way for some time! Especially dangerous for seniors..........
10.0
Anonymous
Exceptional
09-12-2016
Very comfortable beds and a...
Pros:
Cons: I wanted a boiled egg at breakfast. When I tried to peel it, the smell was awful. It was spoiled. I told the staff about it and they just seemed to shrug it off. I would have thrown out the rest of the container but they made no effort to do that.
7.5
Anonymous
Good
08-22-2016
For the most part great
Pros: Room was great
Cons: The breakfast was awful sausage eggs and the potatoes were terrible
9.6
Anonymous
Exceptional
08-10-2016
Best hotel of our 11...
Pros: Great breakfast. Comfortable beds. Very clean room. Would stay here again.
Cons:
10.0
Anonymous
Exceptional
08-09-2016
Great stay in Springboro
Pros: The staff was super friendly, accommodating. We had to do an early check in (red eye) and they were happy to help. Everything worked very well for us between location, price, all! Highly recommend.
Cons:
9.6
Anonymous
Exceptional
07-26-2016
Excellent! Will stay here again.
Pros: Room was well maintained and clean. Beds very comfortable.
Breakfast had so many choices and all were delicious.
Cons: I had a little bit of learning to do to get the Heat/AC adjusted.
8.3
Anonymous
Very Good
07-20-2016
Nice hotel with lots of...
Pros: The breakfast was about the same as you would find in any hotel with free breakfast, the coffee was good and the fruit salad was a nice change . The staff was courteous and the room was extremely clean. The whirlpool tub was also very nice.
Cons: The pool was small and with 3 families with childRen in there at the same time it was hard for us to enjoy it as a couple. The whirlpool tub also had an extremely leaky faucet handle that led to the floor being wet and slipprier than it should have been. The beds were extremely soft as we're the pillows, which isn't necessarily a bad thing just not my cup of tea.
10.0
Anonymous
Exceptional
07-01-2016
Exceptional
Pros: Everything was great, from the helpful staff to the delicious breakfast with so many choices. it was wonderful.
Cons: i only missed some bacon with the breakfast and not having a
USA today paper to read.
9.6
Anonymous
Exceptional
06-15-2016
I'd stay there again
Pros: comfy beds, room VERY clean. I liked the breakfast spread especially the Earl Grey tea. The place is located right near e-way. The staff were helpful and courteous.
Cons: The pool area while extremely clean was small and dark. No changing rooms or rest rooms within the enclosure.
10.0
Anonymous
Exceptional
05-19-2016
Great location, pleasant staff and...
Pros: I liked the staff and cleanliness.
Comfortable room.
Front desk managers and staff were very helpful and pleasant.
Cons: The breakfast, the coffee was very bad and not even hot. I do not think it was fresh coffee.
Items that should have been hot were at the best lukewarm but usually cold. .
Sometimes the staff person would be friendly and sometimes not.
7.1
Anonymous
Good
04-25-2016
Good
Pros: Comfortable bed
Cons: Bathroom floor was sticky and dirty.
10.0
Anonymous
Exceptional
04-04-2016
Exceptional
Pros: Forgot my phone charger and they found it and returned it to me
Cons:
10.0
Anonymous
Exceptional
02-23-2016
Exceptional
Pros: Breakfast good. Would prefer breakfast meat (bacon or sausage) to be offered. Has been at other Hamptons. Hampton always reliable nice place. Very important you understand how valuable that is too Hampton - that travelers know a good, clean, nice consistent product can be counted on at Hampton, where ever they are.
Cons: Very noisy family with kids at 1 am in room next to us, but that isn't a problem with the hotel.
6.7
Anonymous
Pleasant
01-03-2016
Handy location if attending LaComedia...
Pros: Good location and clean
Cons: Top sheet was not tucked properly and was uncomfortable. Also cover on bed slipped around.
10.0
Anonymous
Exceptional
11-23-2015
Great place to stay.
Pros: Room was clean and comfortable. Loved the breakfast bar. Everyone was friendly.
Cons:
10.0
Anonymous
Exceptional
10-11-2015
Exceptional
Pros:
Cons: We were disappointed with breakfast. Pancakes were a bit like cardboard.
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