Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Just off the lobby is an expansive breakfast area. The spacious rooms have sleeper sofas that are ideal for children. Just bear in mind, there's no door separating the parlor from the bedroom.
Smoke free premises. 78 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Close to Cedarville University where our son attends.Clean comfortable room.Nice breakfast.WiFi works well.
Cons: Highway noise.
8.0
Anonymous
Very Good
08-11-2017
Located near the interstate. Mostly fast food in immediate area. We had to drive about 7 miles one way to find a nice sit down restaurant. Fortunately the desk provided us with directions.
Pros: Staff was friendly and helpful.
Cons: The desk asked for more personal information than I am comfortable giving.
5.0
Anonymous
Fair
08-11-2017
Pros: The hotel was very clean and it was easy to get to.
Cons: I asked for a king size bed and they said that they only had 2 double bed room available. They were full size mattresses and so my wife and I had to squeeze into a smaller bed. They said that if I booked directly with them that they could accommodate me.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice clean appearance. From the lobby, hallways, room, parking lot - this is a well kept hotel Bed was very comfortable and shower was great! Pleasant staff - made to feel very welcome.
Cons: The orange juice on tap was a poor quality
9.0
Anonymous
Wonderful
08-11-2017
Pros: close to interstate and where we wanted togo
Cons: needs new sofas in rooms, otherwise, nice beds and clean
8.0
Anonymous
Very Good
08-11-2017
Pros: Located next to Cracker Barrel in the bedroom right
Cons: The breakfast bar could have better food nice assortment but the quality of the food was not that great
8.0
Anonymous
Very Good
08-11-2017
Pros: Good beds, clean rooms, friendly staff, good breakfast
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Big rooms, nice amenities, friendly staff.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: We had some issues with getting a key that worked with our room, but staff was helpful and efficient, resolved the problem. The staff was very nice and probably the best I have in countered.
Cons: No, very nice room staff excellent food was good.
9.0
Anonymous
Wonderful
08-11-2017
Pros: very very comfortable beds
Cons: the desk clerk , was not really pleasant at all, kind of rude
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean and easy to get to
Cons: no
7.0
Anonymous
Good
08-11-2017
Pros: Convenient Location. The room was clean, spacious and quiet. The front desk staff were welcoming.
Cons: It would be more comfortable if a double room consisted of queen beds instead of fulls. Also, the scrambled eggs for breakfast were dry (probably powdered) and there was no breakfast meat offered. I guess I have been spoiled by the Hampton Inn breakfasts.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk staff went above and beyond to be professional and courteous.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Comfy bed
Cons:
10.0
Verified AAA Guest
Exceptional
07-07-2016
Excellent.
Pros: Clean.
Cons: Nothing.
6.8
Verified AAA Guest
Pleasant
05-13-2017
Nice
Pros: fairly clean,price,good breakfast
Cons: drove 18 hours needed a hot shower but no hot water ran water for 10 min. the water tempture got luke warm at best
9.6
Anonymous
Exceptional
08-13-2017
Exceptional
Pros: All good and satisfactory.
Cons: None
10.0
Anonymous
Exceptional
08-13-2017
Exceptional
Pros: Great location just off highway. Very clean. Comfortable beds. Good breakfast!
Cons:
7.9
Anonymous
Good
07-26-2017
Comfortable and spacious room!
Pros: Comfortable sleeping!!
Cons: The windows could use some cleaning, and they forgot to replace the tissues, but a very well manicured property!!! Cracker Barrel right Next door.
10.0
Anonymous
Exceptional
07-23-2017
Great place to stay for...
Pros: The Comfort Suites was an excellent place to stay. The staff was very helpful and accommodating. I would recommend this place to anyone for one night or a extended stay.
Cons: The only problem I encountered was my reservation through Booking.com were NOT BOOKED. I was not the fault of Comfort Suites, but rather the fault of Booking. I don't know if I will use Booking.com again. But, the staff of Comfort Suites made room for us, since the property was full and my reservation was not registered by Booking.com.
9.6
Anonymous
Exceptional
07-21-2017
Very pleasant stay
Pros: Very happy, while all other hotels around had no vacancy, we were greeted by a very friendly staff and check-in only took a minute. Room was very clean and comfy.
Cons:
7.5
Anonymous
Good
07-13-2017
Good
Pros: Location
Cons: Alittle dated, alor of scratches and dings throught facility
Would not give me a reciept,said booking.com would send??? have not recieved.
9.2
Anonymous
Wonderful
07-12-2017
Superb
Pros: The bed and pillows were almost like home, very comfy.
Cons:
10.0
Anonymous
Exceptional
07-07-2017
Exceptional
Pros: Clean and roomy
Cons: Ice on different floor
7.5
Anonymous
Good
06-25-2017
Satisfied. We have not received...
Pros: We were there for funeral and location was convenient and comfortable.
Cons: Accommodation met our needs.
7.5
Anonymous
Good
06-14-2017
Good
Pros:
Cons: Need a bath mat for tub. Tub floor very slippery when soapy water is in tub. Wife would not take a shower. even shower floor tape could work. Toilet seat not tight. Sit on it and it slides around. Can't believe they have not heard about this before. Granted! Person may not be back, so why bother.
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Room was super nice
Cons: Entry to side door didn't always work with card
10.0
Anonymous
Exceptional
05-23-2017
Nice large hotel rooms!
Pros: the rooms at this hotel are large with a sitting area, very comfy bed and pillows
Cons: Although there was room for a small table and chairs there was none in our room. for an extended stay hotel this would have been nice.
5.0
Anonymous
Fair
05-15-2017
Our first and last time...
Pros: Location off I-70 was easy access. Lobby and employees seemed pleasant.
Cons: Swimming pool water was fine but the room was so cold you couldn't move about. NO HOT TUB!! My bad for not catching that!!
Room bathroom was TERRIBLE. No exhaust fan so showering was only while you had air. Once the steam took over, which was immediately, you had to get out of the bathroom for air to breathe. They had an arched shower curtain for the extremely narrow tub. The arched rod prohibited the door from opening far enough to sit on the toilet with the door open. And to close the door, you had to step up to the front of the toilet by the tank so there was clearance for the door to swing past the edge of the stool for closing!!! BAD, BAD LAYOUT for BATHROOM.
Bed was so high and so hard. I ended up opting for the couch during the night. Couch was so short I couldn't stretch out straight. I am only 5'6"!!! I had to sleep curled up all night.
Breakfast was adequate. Food was warm not hot. Tables needed to be cleaned before you could sit down.
Definitely not a HAMPTON INN -- my most frequented choice of hotels.
Cons: 3/4 exercise machines in gym were not working correctly (bike and recumbent bike resistance at max and could not reduce or change program) or had something broken( handles on weight machine).
8.8
Anonymous
Excellent
04-18-2017
Fabulous
Pros: everything was clean and comfortable. great selection for Breakfast, kitchen staff very friendly!
Cons: price. Springfield seems to have more pricey hotels compared to the rest of our trip.
5.8
Anonymous
Okay
04-10-2017
Not the cleanest
Pros: The size of our room was nice.
Cons: The sheets were wrinkled & smelled like body odor. I will not stay there again!!!
10.0
Anonymous
Exceptional
04-10-2017
Exceptional
Pros:
Cons: Breakfast
10.0
Anonymous
Exceptional
04-09-2017
Exceptional
Pros: DIEGO he is a good guy very nice
Cons: Kids running around all night
8.3
Anonymous
Very Good
03-28-2017
A great one night stay.
Pros: Bed was great.
Cons: Eggs we not good, TV could be larger and the bathroom is very small. Close to expressway but room is well insulated.
7.5
Anonymous
Good
03-28-2017
Overall we had a very...
Pros: Beds were comfortable
Cons: Bathroom was too small
7.1
Anonymous
Good
01-20-2017
Comfort Suites, Springfield OH
Pros: Very comfortable and clean room, plenty of towels. Decent breakfast.
Cons: Hotel was convenience for our needs but is located right next to interstate so there was some traffic noise.
5.4
Anonymous
Fair
01-02-2017
A good place to stay...
Pros: The room was good. It had everything I usually need.
Cons: I asked the front desk to have the reading light on the bed closest to the window replaced as it had burned out. We stayed four nights and it never was.
10.0
Anonymous
Exceptional
12-24-2016
COMFORT IS THE WORD
Pros: Good facility, good room, good stay!
Cons:
8.8
Anonymous
Excellent
12-21-2016
Best facility in Springfield
Pros: The rooms were great and they're suites, so every room has a microwave and refrigerator. The beds were wonderful, as well. We also loved the breakfast!
Cons: We love working out: the treadmill worked effectively, but the other machines, not so much.
7.5
Anonymous
Good
11-11-2016
Good
Pros: Everything was nice with the room and staff. Breakfast was very good, there was different hot foods offered both days.
Cons: No hot tub.
6.7
Anonymous
Pleasant
10-31-2016
Very nice, but very loud...
Pros: clean. comfortable beds. nice staff. good breakfast.
Cons: being so close to the highway - it was very noisy ALL night. Tried quieting with heat/ac, but fan would not stay on. a lot of turn off turn on of which would wake me up also.
9.6
Anonymous
Exceptional
10-27-2016
Overall very good
Pros: Our last visit every thing seemed to be overall better. Maybe its me but different.
Cons:
9.2
Anonymous
Wonderful
10-24-2016
Nice Nights Staty
Pros: Very clean, nice breakfast and lobby area.
Cons: Bed was a bit uncomfortable for me. Slept fine, just wold have a preferred a softer mattress.
8.3
Anonymous
Very Good
09-21-2016
Weekend getaway.
Pros: Liked the breakfast selection. Bed was comfortable, Great location to the fair grounds.
Cons: Patched hole in tub, room 401, needs repair. Room noisey from traffic. Staff did not offer any restaurant locations other than fast food. Found Donato's and O'Conners online.
7.9
Anonymous
Good
09-20-2016
Great area , great visit,...
Pros: Very comfortable! Would stay here again.
Cons: Air conditioner in room was very loud.
10.0
Anonymous
Exceptional
09-07-2016
loved it all!
Pros: The bed! And jacuzzi.
Cons:
10.0
Anonymous
Exceptional
08-31-2016
Very pleased & recommend!
Pros: Staff very helpful & friendly, breakfast was always fresh, room as requested & very clean.
Cons: Nothing to report.
9.6
Anonymous
Exceptional
08-30-2016
Exceptional
Pros: Clean, spacious, comfortable room. I'll be back
Cons:
2.5
Anonymous
Poor
08-25-2016
Dont stay here.
Pros: Bathroom was clean
Cons: Pool in poor condition (Tile missing etc) looked like it was old and not well maintained
The worst breakfast i have ever had . I threw away most and had cereal and coffee
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