Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
If you are traveling on business, you will find this hotel eminently suits your purposes. All rooms have large desks with comfortable chairs and good lighting: just the platform for producing reports.
Smoke free premises. 100 units. 4 stories, interior corridors.
Cons: room smelled a little bit like cigarette smoke
7.0
Anonymous
Good
07-21-2017
Pros: breakfast
Cons: I wasn't given my aaa discount. I consider this thievery and will never and I mean never stay at a Hampton again.
10.0
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: The woman taking care of the kitchen area was extremely efficient and very kind. The room was comfortable. Loved the pillows. The woman who checked me in was helpful.
Cons: I could have used a longer stay!
10.0
Anonymous
Exceptional
06-15-2017
Will stay again in Aug.
Pros: The bed was great, as well as the overall room The lady taking care of the breakfast was GREAT
Cons: We prefer a chair height toilet.
5.4
Anonymous
Fair
05-25-2017
Stop over at Springfield
Pros: Looked like an older hotel, not much around it. It was ok but not one of the nicer properties I've stayed in
Cons: Pillows were small, could use queen size pillows on the beds
10.0
Anonymous
Exceptional
04-13-2017
GREAT HOTEL
Pros: CLEAN
Cons:
7.5
Anonymous
Good
03-12-2017
Comfortable room but low water...
Pros: Clean and confortable
Cons: Had trouble with keys and I didn't get the group rate because it was negotiated after I booked. Not very good water flow in shower.
7.5
Anonymous
Good
02-13-2017
Good
Pros:
Cons: Very upset that i was charged twice for the room and then was told that i had to wait 3-4 days for my money to go back into my account..... When it was taken out and my account was less that money. Very inconvenient for traveling and needing the money!!!
4.6
Anonymous
Disappointing
10-23-2016
Bed Bugs !!
Pros:
Cons: The room had Bed Bugs, had to leave and drive 3 hours home at 11:00 at night !!!!!!
10.0
Anonymous
Exceptional
10-12-2016
Large, clean room with extra...
Pros: The room was very large and we were impressed that some lights were turned on for a night time arrival and there was even a night light available in the bathroom. the bathroom was large & whole room was clean and inviting.
Cons:
9.6
Anonymous
Exceptional
10-06-2016
Good stay and good breakfast
Pros: location and free breakfast
Cons: everything was fine
10.0
Anonymous
Exceptional
10-05-2016
Exceptional
Pros: Great breakfast, very friendly staff, excellent bedding and towels.
Cons:
10.0
Anonymous
Exceptional
08-26-2016
Exceptional
Pros: The popcorn and other snacks at check in and the afternoon/ evening. Kids loved it.
Cons:
10.0
Anonymous
Exceptional
08-07-2016
Had a very good experience...
Pros: We arrived on a Sat. afternoon, in need of an early check in and hopefully getting our flat tire fixed before a wedding in two hours. Lia Perez at the front desk was most helpful. Thanks to her helpful information we were able to get the tire fixed and get to the wedding on time. Super friendly and helpful. Breakfast was outstanding both mornings. Again, the staff was friendly and kept things supplied and everything clean.
Cons: The only thing we didn't like was that the rug in front of the air conditioner was very wet. Told Lia Perez when we checked out and she wrote it down for maintenance. We have no doubt that the problem was taken care of and fixed.
9.6
Anonymous
Exceptional
08-04-2016
Springfield Ohio Hampton Inn Comfortable
Pros: Large room, comfortable bed, good breakfast, nicer than similarly priced competition
Cons: Air conditioner blower would not shut off making it uncomfortable when working at small table in front of it. It still controlled the temperature and the room was very comfortable. Shower controls a little difficult to figure out and shower head too high for a short person to reach and change spray pattern or direction.
9.6
Anonymous
Exceptional
07-31-2016
Excellenace across the board!!
Pros: The room was so clean and fresh! The house keeping staff is awesome!
Cons: It was unfortunate the pool was down for repair since it is an indoor pool and it was raining. But.. The service and other amenities did more than enough to make up for it.
10.0
Anonymous
Exceptional
07-25-2016
Loved It!
Pros: Great staff upon arrival and departure, clean and quiet rooms and excellent breakfast!!
Stopped for an overnight during a road trip from St. Louis to Bethany Beach. It was a relief to have a nice place to rest after braving a car ride with a 12 year old and a 4 month old.
Cons: Ice machine broken on our level but not the end of the world!!
10.0
Anonymous
Exceptional
07-23-2016
Very Satisfied!
Pros: Breakfast was excellent...staff was polite and accommodating. Highly recommend!
Cons:
10.0
Anonymous
Exceptional
07-06-2016
I would definitely stay at...
Pros: The beds were very comfortable -- I don't usually sleep that well at a hotel, but I had two restful nights of sleep. The coffee was exceptionally great!
Cons: There was never enough seating in the breakfast room, so we ended up having to go out to a restaurant for breakfast.
10.0
Anonymous
Exceptional
06-25-2016
Great experience
Pros:
Cons: The hotel we stayed the night before was horrible but this one made up for it! Staff was very helpful and engaging. Room felt like it was personally made for us. Will definitely stay there again if found in the same situation.
9.2
Anonymous
Wonderful
06-07-2016
Superb
Pros: Room was clean and comfortable. Breakfast was excellent.
Cons: Need a fan on the treadmill in the exercise room.
8.8
Anonymous
Excellent
06-06-2016
Comfortable, friendly, but not perfect
Pros: Staff was friendly and helpful. Pillows were wonderful and bed was soft. A/C was nice and cool although a bit on the noisy side. Location was perfect for traveling to Westcott House (Frank Lloyd Wright museum).
Cons: There was an ant crawling on the nightstand. The refrigerator was frozen over and useless, although the staff was helpful in replacing it quickly with a working refrigerator. The Kleenex box was nearly empty, front desk replaced it. Quality of bath gel and shampoo was mediocre. Window could have been bigger.
8.3
Anonymous
Very Good
05-27-2016
Relaxing
Pros: Nice to have pool and gym.
Cons: A locker room next to the pool would be nice.
9.6
Anonymous
Exceptional
03-17-2016
Exceptional
Pros:
Cons: Room 217 shower faucet is broken very little water flow
10.0
Anonymous
Exceptional
03-04-2016
My stay at the hampton...
Pros: I loved the customer service that was given to me
Cons: I have no complaints
10.0
Anonymous
Exceptional
02-08-2016
I would stay here again.
Pros: Location was right off the highway and easy to access. Beds were super comfortable
Cons: Although the breakfast was tasty, it seemed somewhat limited in the choices available.
9.6
Anonymous
Exceptional
02-06-2016
Exceptional
Pros: Full-time beverage station in the lobby and ease of wifi connectivity. Decor was updated and very attractive. Far enough from the highway, but still very accessible. Several restaurants nearby.
Cons:
10.0
Anonymous
Exceptional
01-08-2016
Clean and Friwbdly
Pros: Lived everything about this property - from the bedding to the price
Cons: Single mirror over single sink in bathroom
9.6
Anonymous
Exceptional
10-28-2015
Very happy and would go...
Pros: Staff was friendly and helpful and the room was very comfortable.
Cons: N/a
9.2
Anonymous
Wonderful
10-25-2015
Great place to stay for...
Pros: The hotel was conveniently located and was very clean.
Cons: The breakfast bar was just ok. Fresh fruit was not very tasty and the eggs were not very good :(
7.9
Anonymous
Good
09-27-2015
Good and comfortable.
Pros: Staff was great. Both checkin and kitchen were attentive once I explained we were there for a funeral.
Cons:
8.8
Anonymous
Excellent
09-27-2015
Overall good hotel for an...
Pros: Easy to access the hotel. Decent food close by. Quiet and comfortable.
Cons: Free wifi is pretty slow and to charge for "upgraded" wifi in this day and age is pretty cheesy.
9.6
Anonymous
Exceptional
09-15-2015
Exceptional
Pros: room
Cons: all good
7.9
Anonymous
Good
08-13-2015
Fair room
Pros: Same general quality we expect from a Hampton inn
Cons: Did not smell as clean as we expect (room) had to use coffee packets in room to offset smell
9.2
Anonymous
Wonderful
07-26-2015
Cross country trip
Pros: Breakfast was delicious with many choices.
Assistant Manager Mychelle was incredibly helpful at check out and addressed our concerns to our utmost satisfaction
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