Hilton Garden Inn Cleveland/Twinsburg

AAA Inspector Rating
8.7
Wonderful
37 Guest Ratings
8971 Wilcox Dr
Twinsburg, OH 44087- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.0
Public Areas3.4
AAA Inspector Notes
The lobby provides a welcoming first impression with its high ceilings, bright tones and ample seating areas. Guest rooms are stylish with comfortable bedding, a large desk and an easy chair. The lobby café offers breakfast and a small dinner menu daily. Smoke free premises. 142 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-480 exit 36, just e on SR 82. 8971 Wilcox Dr 44087.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: The spa and pool was great
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good room, staff very friendly and helpful, nice clean room, pool and spa were very nice, good food, close to everything available.
Cons: Price for room changed day to day, hard to book.
7.0
Anonymous
Good
07-21-2017
Pros: Yes, location, nice spa and pool, friendly staff.
Cons: Yes, had problems with tv, was small and very dark, could not watch, staff had no remedy for this, also lock on door was very loose, and protective cover over mattress was missing, stayed at this hotel before with no problems.
5.0
Anonymous
Fair
07-21-2017
Pros: The hotel was extremely convenient for its location.
Cons: The billing was terrible and still is yet to be resolved nine days later. We were charged for another family member's room and the same thing happened to another family member.
7.0
Anonymous
Good
07-21-2017
Pros: Location, has a nice swimming pool and spa, good price, easy parking.
Cons: Yes, heater in room did not work, was cold all night long, but when took it to management, they compensated us for the room, and breakfast was nice, apparently they do not have maintenance on Sunday, or weekend.
Showing reviews 1 - 5 of 50