Cons: The pillows were very hard and the bathroom floor was a little sticky.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
06-23-2017
Pros: Very pet friendly. Proximity to my meeting place. Friendly staff.
Cons: The room was dingy and looked very dirty. I would not walk barefoot across the carpet. Really wish I could be more positive about our experience. They need to upgrade this lodging.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Honestly I had a two double bed room it was clean fresh towels linens office and cleaning staff were awesome Gas station right next store for food close to HWY
Pros: The staff was awesome Was clean room would stay again
Cons: CLEMENS RD BY PASS NOT THE HOTELS FUALT bottom of door you could a some light coming though
7.0
Brandon
Good
Traveling as Couple
06-23-2017
Pros: Clean
Cons: Vending was far from room
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Location good, clean rooms.
Cons: Walls thin. We could hear people talking in the next room. We left bathroom fan on to mask, and were able to sleep.
10.0
Daniel
Exceptional
06-23-2017
Pros: Very Clean Good Location. Good Value. Nice Stores Nearby. Gas at Corner
Cons:
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Overall exceeded my expectations.Room was clean and so was the building. Staff was professional and helpful.
Cons: No
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: I don't like much about the hotel. The staff was friendly. But the problem is the room key has a problem. The key did not work and I had to stay for a few minutes trying to open the door in the middle of -14 temperature .
Cons: The staff gave us the new room after the first room didn't work. Again, the problem was the same. We were freezing and our hand and face started to crack. Then we have to run to the office, and finally, the staff worked it out.
8.0
Verified Hotel Guest
Very Good
Family with Teens
06-23-2017
Pros: It was pretty much as I expected - not fancy but it was clean, convenient, staff was courteous. Good TV (45 channels). They had hot tea & coffee in the lobby & "breakfast to go" in a bag - which was a bottle of water, an apple & muffin or granola bar.
Cons: It was supposed to be a totally non-smoking facility - signs were posted all over. But other guests were rude & were smoking on the balcony or on the walkway. The staff tried to reprimand them, but people just disregarded the rules & smoked anyway.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-23-2017
Pros: The location was great. The bed was very comfortable. The staff was very friendly and took care of all my needs.
Cons: It's not that I didn't like it, but is just a basic hotel nothing special.
9.0
Patricia
Wonderful
Traveling as Couple
06-23-2017
Pros: Good location, clean, friendly staff.
Cons:
10.0
Gary
Exceptional
Traveling as Couple
06-23-2017
Pros: It was a basic room, but exceptionally clean and very comfortable bed.
Cons: No in room coffee maker
8.0
Kemar
Very Good
Traveling as Couple
06-23-2017
Pros: Staff at front desk and rate.
Cons: Bathroom should be bigger, needs a microwave and refrigerator.
8.0
Jeffrey
Very Good
Solo Traveler
06-23-2017
Pros: Convenience and price
Cons: Rooms an bathrooms kinda small but adequate for the price.
5.0
Verified Hotel Guest
Fair
06-23-2017
Pros:
Cons: Yelling and arguing patrons on premises
7.5
Anonymous
Good
solo traveller
06-08-2017
Pros: Good value
Cons: Thugs hanging outside the room in the parking lot at night
6.3
Lexie
Pleasant
family with young children
06-07-2017
Pros: It was clean
Cons: Nowhere to park, had to park behind and back from our room and carry 2 sleeping kids, housekeeping was knocking on the door at 9am while some where still sleeping. Included breakfast was a blueberry muffin, Apple and water.ended up having to go get breakfast. No juice or milk for the kids. Beds are not comfortable at all. And only 2 towels in room that was booked for 4
8.5
Angie
Excellent
family with young children
05-30-2017
Pros: Newly renovated and loved the area of town. I travelled with my mother while my father was having health issue at the Cleveland Clinic. It was about a 15-20 minute drive
Cons: The bedroom smelled terribly of paint fumes from being newly painted. It gave us a headache.
9.6
Sara
Exceptional
young couple
05-24-2017
Pros: The location was great for the activities we had planned. The hotel front desk staff were friendly and helpful in recommending places to eat and shop. The room had recently been renovated and was very comfortable. The housekeeping staff we met were also gracious, and our room was well maintained.
Cons: The hotel was undergoing renovations, and the construction dumpster was directly in front of our room. We had to park on the opposite side of the lot and walk around the dumpster to enter our room. However, that was a minor inconvenience. The construction folks were friendly, and there wasn't any distracting noises.
5.4
Christopher
Fair
family with young children
05-16-2017
Pros: A/c did not work. Very very dirty place
Cons: Everything
5.8
Mark
Okay
solo traveller
04-16-2017
Pros:
Cons: Noise people running around at 1:30am
5.4
Debra
Fair
family with young children
04-13-2017
Pros:
Cons: People outside my room all night long talking, yelling, running up and down stairs, and slamming their door.
5.8
Larry
Okay
young couple
03-24-2017
Pros:
Cons: Felt the advertised "breakfast" was wholly inadequate: Wrapped muffin, granola bar, bowl of apples, coffee and bottled water (not even chilled).
8.3
Omar_taher
Very Good
solo traveller
03-18-2017
Pros: I liked the location and the hotel management was kind.
The room was tidy and clean and the same as the photos on the website.
Cons: There is no iron, hair dryer or fridge.
5.4
Rodney
Fair
solo traveller
02-28-2017
Pros: Location exit to the outside
Lots of great restraunts nearby
Cons: Cleaning and the mattress was worn out
10.0
Carl
Exceptional
solo traveller
02-02-2017
Pros: EVERYTHING WAS GREAT
Cons: Nothing
9.6
Jack
Exceptional
solo traveller
01-31-2017
Pros: Location, staff, bed was comfortable and quiet. Good shower and TV.
Cons: A little refrigerator would make it perfect.
2.9
Shontia
Poor
young couple
01-26-2017
Pros: Very cranped room not clean I will never stay again
Cons: Everything
5.0
Melissa
Fair
young couple
01-26-2017
Pros: Close to highway and Crocker park
Cons: Very dated. Sketchy people in parking lot
8.8
Anonymous
Excellent
young couple
01-11-2017
Pros: Staff, Price and location
Cons:
7.9
Al
Good
young couple
01-03-2017
Pros:
Cons: not enough towels
7.5
Bill
Good
solo traveller
12-24-2016
Pros:
Cons: Room service didn't clean, merely straightened up. Petty extra charges, using the in room safe for example.
9.2
Douglas
Wonderful
solo traveller
12-13-2016
Pros: Spacious rooms, clean and warm
Cons: the door hinges need some w d 40 no need them a lot, nice place a little close to the exit ramp heard the snow plows on the highway. but worth the money
8.3
David
Very Good
young couple
11-13-2016
Pros: Nice helpful staff
Cons: Could have access to a microwave even if it's in the lobby
8.3
Thomas
Very Good
family with young children
11-07-2016
Pros:
Cons: better coffee. it was too weak. some non-carb options to the muffins and packaged granola bars; and maybe bananas, berries and/or mixed fresh fruit in addition to just apples. thanks.
9.2
Kip
Wonderful
young couple
10-26-2016
Pros:
Cons: Pillows bad bad bad
6.7
Tony
Pleasant
solo traveller
10-25-2016
Pros:
Cons: Bed not comfortable
7.5
Loretta
Good
family with young children
10-18-2016
Pros: no breakfast/only coffee
Cons: no coffee pot or hairdryer or minifridge in room
8.8
Robert
Excellent
young couple
10-12-2016
Pros: Clean with very nice employees. Felt safe here.
Cons: Bed was a little to hard. Exit to main road was not very accessible without going north and then making a U-turn.
7.5
Terry
Good
young couple
10-10-2016
Pros: the bed was very comfortable.
Cons: room could be updated
10.0
Ernest
Exceptional
solo traveller
10-07-2016
Pros: Clean. comfortable and reasonably priced. I traveled from Palm Springs CA and stayed for seven days. The hotel is close to all types of restaurants and shopping and is about 25 minutes from downtown Cleveland.The staff is friendly and always available. I'll stay there again.
Cons:
10.0
Sean
Exceptional
solo traveller
10-02-2016
Pros: The staff
Cons: N/A
3.8
Warren
Poor
review category group of friends
10-01-2016
Pros:
Cons: We we in the parking lot in a vehicle. the office had the vehicle info on all signed docs. The office called to cops, 5 cop cars showed up and questioned us. Then the cops left peacefully on their way realizing the office wasted their time (of which they have a lot apparently) after they told us someone from office called and didn't recognise the car (remember that the car's description and license info on all signed docs kept at the office). Very foolish people at the office on night shift to be so obsurd. Will not stay there again or recommend staying there. If they can allow this, I hold the whole corporation responsible.
7.1
Laura
Good
solo traveller
09-26-2016
Pros: Front desk person was very nice and cordial.
Cons: Was given a room at first that wasn't ready (bed wasn't made, towels on floor, etc) which then was quickly changed. Also, no iron or blow dryer, which complicated things for my trip as I was assuming there would be.
7.9
Yaacov
Good
young couple
09-24-2016
Pros: Space and comfort.
Cons:
7.5
Dana
Good
solo traveller
09-22-2016
Pros: Convenient for my visit & reasonable rate for length of visit.
Cons: No coffee pot, microwave or small fridge. Only grab & go brkfst. Sink faucet needed tightening, was amazed a water wasting toilet. Instead of getting receipt when checking out I was handed a statisics report ! It was 7:15 AM. & I never noticed until I was home in FL ! Interesting report but probably not for customers !
7.5
User_cleve
Good
family with young children
09-19-2016
Pros: Beds are good! TV with cable! Close to Crocker Park and right next to I90.
Cons: Towels in the bathroom were as hard as rock. Shower had water dropping at very slow pace.
9.6
Anonymous
Exceptional
young couple
09-06-2016
Pros: Extra-caring staff.
Cons:
10.0
Timothy
Exceptional
family with older children
08-28-2016
Pros: Good location and a good value.
Cons:
9.2
Amy
Wonderful
solo traveller
08-27-2016
Pros:
Cons: I thought the room was nice. The only complaint I had was a few stains on both comforters. But for the price, it was a good stay.
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