Conveniently located near the interstate, this inexpensive option has modern furniture and first-floor rooms with at-door parking. The ready-to-go breakfast includes fruit, a muffin and a drink.
Smoke free premises. 98 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).
Pros: Convenient for my visit & reasonable rate for length of visit.
Cons: No coffee pot, microwave or small fridge. Only grab & go brkfst. Sink faucet needed tightening, was amazed a water wasting toilet. Instead of getting receipt when checking out I was handed a statisics report ! It was 7:15 AM. & I never noticed until I was home in FL ! Interesting report but probably not for customers !
7.5
User_cleve
Good
family with young children
09-19-2016
Pros: Beds are good! TV with cable! Close to Crocker Park and right next to I90.
Cons: Towels in the bathroom were as hard as rock. Shower had water dropping at very slow pace.
9.6
Anonymous
Exceptional
young couple
09-06-2016
Pros: Extra-caring staff.
Cons:
10.0
Timothy
Exceptional
family with older children
08-28-2016
Pros: Good location and a good value.
Cons:
9.2
Amy
Wonderful
solo traveller
08-27-2016
Pros:
Cons: I thought the room was nice. The only complaint I had was a few stains on both comforters. But for the price, it was a good stay.
10.0
Dominic
Exceptional
solo traveller
08-16-2016
Pros: Everything and everyone was great!
Cons: Chincy breakfast, but it worked...
9.2
Najim
Wonderful
family with young children
08-15-2016
Pros: Cleanliess, friendly and helpful employees
Cons:
7.5
Rebecca
Good
family with young children
08-11-2016
Pros: Nice and clean room
Cons: Disappointed that the basic room didn't have a fridge.
8.3
Michael
Very Good
review category group of friends
08-08-2016
Pros: Convenient location along the highway, comfortable/clean room, easy to navigate the property and not noisy at all.
Cons: Everything was pretty good, but breakfast was just a bag with a bottle of water, an apple and a packaged muffin. Certainly better than places that offer no breakfast, but still a pretty sparse selection. There are decent breakfast restaurants in the area though.
Cons: What passed for breakfast, laundry cart left at bottom of stairs everyday
10.0
Analiz
Exceptional
family with young children
07-28-2016
Pros: Awesome
Cons:
9.2
Stacey
Wonderful
family with older children
07-18-2016
Pros: GROUNDS SEEMED NICE.
Cons: NOT ENOUGH TOWELS FOR 2 PEOPLE. ROOM LIGHTING WAS VERY DARK. SMELLED MUSTY INSIDE ROOM.
10.0
Susie
Exceptional
mature couple
07-14-2016
Pros: Very convenient location with clean comfortable rooms and extremely friendly and helpful staff.
Cons: Bed could have been a bit firmer for our tastes but the most important thing was that it was very clean.
2.9
Christy
Poor
family with young children
07-13-2016
Pros: nothing
Cons: we showed up at the wrong location..we wanted the location in Elryia Ohio, but they could not find our reservation, after double checking it was brought to our attention that we booked the one in Cleveland-Westlake..so we drove there and our reservation there was cancelled at 6pm however they gave us a room..it was dark and dingy...lacked any bit of cleanliness...it was not smoke free..people were smoking on the balcony and it didnt smell like cigarettes...because of all the mix up with the wrong location it was too late to eat at most restaurants in the area and we had to drive miles to get food,,never getting back to the hotel til almost midnight with 4 young children after traveling 5 1/2 hrs to start with.
8.8
Anonymous
Excellent
young couple
07-10-2016
Pros: Clean comfortable place. Just what we needed for after a 5 hour drive. Nothing fancy but wasn't looking for that anyway. Will bring our dog for sure if we stay again!
Cons:
10.0
Diana
Exceptional
Family with Teens
07-09-2016
Pros: Very nice and clean
Cons: I had made reservations for a king bed and a sleeper sofa and instead got 2 queen beds, that wasn't what I reserved
9.6
Thomas
Exceptional
solo traveller
06-07-2016
Pros: Close to Westlake/Bay Village family with no frills but very modest cost.
Cons:
5.0
Verified Hotel Guest
Fair
05-31-2016
Pros: It was close to the celebration that we came to Ohio for. a reasonable price for senior citizens.
Cons: There was no hairdryer in the room. This was the first time in many years that did not have one. The first night the room next to us had a young crowd hanging outside our door laughing and talking loudly from 2:25 to 4:30 AM. My husband banged on our
10.0
Gms
Exceptional
solo traveller
05-16-2016
Pros: Location was easy to get to and near restaurants, gas stations, etc. Also had a menu in room for room service, nice touch!
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
05-11-2016
Pros: The location was great. The bed was very comfortable. The staff was very friendly and took care of all my needs.
Cons: It's not that I didn't like it, but is just a basic hotel nothing special.
8.3
Ralph
Very Good
mature couple
05-09-2016
Pros: Comfortable bed.
Cons: Musty smell.
10.0
Paul
Exceptional
mature couple
05-03-2016
Pros: we liked the to-go breakfast snacks at desk, while the room was large with small frig.
Cons:
5.8
William
Okay
solo traveller
04-27-2016
Pros: convenience
Cons: lack of amenities and the bed spread had a cigarette burn on it
9.0
Rosemary
Wonderful
Traveling as Couple
03-12-2016
Pros: friendly-helpful.....suzie one of the best in my 40 years of travel. she could represent a 5 star hotel with her customer service.
Cons: no tea or coffee in room
10.0
Randy
Exceptional
mature couple
03-12-2016
Pros:
Cons: Great location right off the freeway. Lots of decent restaurants close to the hotel. Staff was very accommodating. The breakfast was sufficient and the coffee was always fresh! Two thumbs up!!!
9.6
Bongseok
Exceptional
solo traveller
03-07-2016
Pros: Clean, Safety, Kindness
Cons:
9.6
Bongseok
Exceptional
solo traveller
03-06-2016
Pros: clean, safety. Enough to take a rest
Cons: None
9.2
Anonymous
Wonderful
mature couple
02-23-2016
Pros:
Cons: The air conditioning wouldn't work after we turned off the heat. It was to hot in the room.Didn't really like the breakfast bags.
5.4
Marcie
Fair
solo traveller
02-21-2016
Pros: The ladies at the desk were wonderful! Both of the desk managers were PROMPT in moving me to a different room. They did their best with what they had to work with.
The location is only one exit away from Cleveland Clinic's Richard E. Jacob's Pavalioin.
Cons: What is the standard of clean here?
My first room smelled of stale cigarette smoke, and had drywall dust footprints of the previous occupant on the floor. The desk manager was very nice and moved me to my second room. Later when I pulled the sheets back to go to sleep, I found 3 unmistakable stains on the fitted sheet. The night manager PROMPTLY moved me to my last room. Unfortunately, this room had noises from water pipes or something that carried on, off and on, all night which kept waking me up. I was there while visit Cleveland Clinic and I had been suffering, among other things, sleep deprivation. Hence the need to stay the night instead of drive home after my appointments.
In the morning, I easily found dust on the light fixtures, dirt in the refrigerator, yellow sticky goo in the bottom of the garbage can under the sink.
This place needs a better handle on what good housekeeping means. Detail is everything.
7.1
Natasha
Good
mature couple
02-16-2016
Pros: Our room was nice and clean.
Cons: Had to pay 101.00 dollars for just one night with nothing but cable and WiFi I think they could have gave us breakfast with it
8.8
Brian
Excellent
solo traveller
02-10-2016
Pros: Price. Room comfort
Cons: Highway accessibility.
8.8
Rupeng
Excellent
solo traveller
01-31-2016
Pros: convenient great value
Cons:
8.8
Thomas
Excellent
solo traveller
01-14-2016
Pros: being disabled it had a huge shower
Cons: scrubbing of shower floor
7.5
Douglas
Good
mature couple
12-31-2015
Pros: very friendly staff, helpful in lobby
Cons: The pillows were strange/uncomfortable, and staff did not offer alternatives when we asked
10.0
Verified Hotel Guest
Exceptional
11-25-2015
Pros: Overall exceeded my expectations.Room was clean and so was the building. Staff was professional and helpful.
Cons: No
10.0
Daniel
Exceptional
11-23-2015
Pros: Very Clean Good Location. Good Value. Nice Stores Nearby. Gas at Corner
Cons:
7.1
Gary
Good
solo traveller
11-05-2015
Pros: location and staff
Cons: the rooms just a little tied but not to much of a concern
5.0
James
Fair
Business Traveler
10-30-2015
Pros:
Cons:
8.0
John
Very Good
Business Traveler
10-28-2015
Pros: Good location.
Cons:
6.3
Patricia
Pleasant
mature couple
10-28-2015
Pros: Convenient to restaurant where we were attending special event and easy drive to surrounding cities. The bed was comfortable.
Cons: Around base of roll in shower and toilet there was mold and mildew that needed to be scraped off and sanitized. I was not happy. Wore socks to take shower!!
5.0
Lynn
Fair
Solo Traveler
10-27-2015
Pros: The location was convenient to where I needed to go.
Cons: Yes, the first room I was assigned smelled musty and there was a stain on the carpet. The second room was better but it was way too noisy. The ceiling looked like there were stars painted on it. My parents room was not good at all.
7.9
Emily89
Good
young couple
10-25-2015
Pros: Quick and easy check-in and check-out
Cons: Stale dry air in the rooms
8.3
Neil
Very Good
mature couple
10-25-2015
Pros: very friendly, professional reception staff
clean room
perfect amount of breakfast food in the bag to go
close to highway and other amenities
Cons:
8.8
Lisa
Excellent
mature couple
10-23-2015
Pros: Great location for our needs. It was modestly decorated but the bed was comfortable, the room came with a microwave and small refrigerator. Breakfast is really a lunch sack with an apple, bottle of water and packaged muffin which was better than not having anything. There are no restaurant in close walking distance to hotel but many with a short drive.
Cons:
1.0
Mike
Very Poor
Traveling as Couple
10-21-2015
Pros: it had a bed
Cons: The manager that was working could not have treated me any worse. I will never stay at another red roof again if that's the employees that they hire
9.6
Anonymous
Exceptional
solo traveller
10-20-2015
Pros: Everthing was very very clean and smelled good. No musty smell in the room! My room was missing the TV remote control but the staff from the front desk walked one right up to my door for me in minutes!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-19-2015
Honestly I had a two double bed room it was clean fresh towels linens office and cleaning staff were awesome Gas station right next store for food close to HWY
Pros: The staff was awesome Was clean room would stay again
Cons: CLEMENS RD BY PASS NOT THE HOTELS FUALT bottom of door you could a some light coming though
9.2
Quick
Wonderful
mature couple
10-05-2015
Pros: comfortable room
Cons:
8.8
Randall
Excellent
review category group of friends
09-29-2015
Pros: Location and price were great. Very clean and nice for a one night stay.
Cons: The room smelled like someone had smoked in it previously. This was a no smoking hotel.
6.7
Eric
Pleasant
young couple
09-22-2015
Pros: The room was clean bed and pillows were comfortable. Shower had nice water pressure and the temp was consistent.
Cons: Didn't like that there wasn't an elevator to the second floor had to carry all our bags up the steps. Didn't like that their version of breakfast was an apple, a muffin, and a bottle of water. We couldn't connect to wifi either.
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