This is an older hotel but its renovated rooms and convenient location in the center of town constitute very good value. It is within walking distance of many restaurants. Each guest room has an earth-tone décor accent wall and dark hardwood furniture. Some suites have hot tubs and four poster beds.
Smoke free premises. 100 units. 3 stories, interior corridors.
Pros: On main street with many good restaurants within walking distance.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was clean, although a fresh comforter would have been nice. There were a few stains on the one in the room. The staff was super friendly and personable. I loved the close proximity to the college and the downtown area.
Cons: Our room kept getting strange smells off and on like a sewer issue. When staff were smoking outside the window the smoke came in.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The location is right in downtown Wooster and is close to all the shops and stores.
Cons: The hotel overall was not very clean. When we first got there the main bathrooms in the lobby were closed and also the pool was closed with no expected date of when it would be opened. Due to that and attitudes of the staff, we didn't even check in.
9.0
Anonymous
Wonderful
08-11-2017
Pros: room was nice and comfortable, staff very friendly.
Cons: parts of lobby seemed a little shabby but I believe this was due to ongoing renovations.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was very clean. Staff was exceptionally friendly.
Cons: There were a lot of fruit flies at breakfast. I saw them on a lot of the food. They ruined my appetite. Also, I requested a razor from the desk after I forgot one. They did not have any even though the room paperwork said they would.
7.5
Anonymous
Good
08-07-2017
Good stay in Wooster
Pros: For my purpose it is very conveniently located. The day staff was very friendly. They offer a super breakfast every morning as a part of the room fee. They fixed my air conditioner right away when I notified them that it was squealing.
Cons: Evening staff was not very personaable. She did not make a person feel welcomed. I don't I saw her smile at anytime. I tried to thank her about the air conditioner, she could have cared less. Seems a shame the night staff isn't as friendly and as welcoming as the daytime staff.
10.0
Anonymous
Exceptional
08-06-2017
Exceptional
Pros: Very good breakfast room. Free Coffee available 24 hours in the lobby. Walking distance to excellent restaurants. King bed very comfortable.
Cons: Only one (very slow) elavator.
9.6
Anonymous
Exceptional
08-05-2017
Clean, comfortable accomdations at a...
Pros: The staff was extra friendly, the location on main street downtown was excellent, close to the college and the price was very worthwhile. The breakfast buffett was one of the best I've ever had at hotels.
Cons: I wish there had been an indoor pool. The afternoon we tried to swim a storm rolled in and we only had a 5 minute dunk.
8.8
Anonymous
Excellent
07-17-2017
Fabulous
Pros: Room was clean and bed was comfortable. Hotel is downtown and convenient for walking to restaurants and shops. Staff is friendly and helpful.
Cons: There is only one small elevator which results sometimes in waits.
9.2
Anonymous
Wonderful
07-09-2017
Superb
Pros: Good breakfast buffet and nice exercise facility. Also easy to walk downtown from hotel.
Cons:
9.2
Anonymous
Wonderful
07-06-2017
Customer service a hallmark.
Pros: The staff was more than happy to take care of any needs that arose.
Cons: I scheduled a smoking room, but in the motel was smoke free, although they had smoking areas outside. Not that big a deal in retrospect.
9.6
Anonymous
Exceptional
06-12-2017
Nice place to stay
Pros: Very friendly staff, common area was nice and welcoming. Quite rooms
Cons: Priced a lot higher than surrounding hotels & Inns.
8.8
Anonymous
Excellent
05-29-2017
Worth the quiet nights rest.
Pros: Very Quiet and Clean. With in very close walking distant to great shopping and restaurants.
Cons: Just little things, the front door was very difficult to open, the elevator did not run smoothly (the luggage porters do not fit in the elevator without some major struggle), and the parking was tight because of the construction trailers and dumpsters.
7.5
Anonymous
Good
04-15-2017
Nice visit, would stay there...
Pros: Breakfast was delicious. The staff person at check-in was very kind and helpful. Everything was clean and well kept. The bathroom didn't just sparkle, but also smelled clean. Great shower!
Cons: I was surprised by the pair of full sized beds. This old married couple slept in separate beds after just attending their son's romantic wedding!
Not the hotel's fault, but the angry drunk in the teeny tiny elevator scared me.
6.7
Anonymous
Pleasant
03-20-2017
Pleasant
Pros:
Cons: Way over priced
8.3
Anonymous
Very Good
03-13-2017
Very good
Pros: Staff was extremely accommodating to our needs! Lots of places to walk to considering its a small town.
Cons:
9.2
Anonymous
Wonderful
01-23-2017
Good Breakfast & Good Location.
Pros: Very good breakfast and good location.
Cons: Housekeeper forget to replenish paper cups and cleaning sometimes not properly carried out.
7.9
Anonymous
Good
12-28-2016
Amish country great vacation
Pros: Calmness
Cons: Dogs not allowed
9.2
Anonymous
Wonderful
12-05-2016
Superb
Pros: The room and facilities were spotless.
Cons: The breakfast wasn't the best but there were enough options to make it decent
6.7
Anonymous
Pleasant
10-26-2016
Great location - not much...
Pros: location, location, location! The room was adequate. Nice that breakfast was offert on site
Cons: A note was left that the one bed could not be made because a personal small blanket was laying on it. The other bed had PJ's on it and was mad! The hotel is extreemtly dated. The rooms had some updates done but the rest of the hotel did not. The breakfast on site was a nice touch however it definitly is missing some personal touchess and creativity. Unless the hotel receives some needed attention we will stay somewhere else on our next trip to Wooster. The city is a jem by itself but this dated, dark and dingy place needs to be brought to current standards.
7.1
Anonymous
Good
10-17-2016
Staff was very friendly and...
Pros: Very nice breakfast and very clean we liked it alot
Cons: cheaper
9.6
Anonymous
Exceptional
10-10-2016
Very very nice
Pros: Very friendly staff. Clean,nice facilities. Very quiet. Enjoyable stay would recommend it to family and friends
Cons:
7.9
Anonymous
Good
09-29-2016
Slightly overpriced for the amenities
Pros: Friendly front desk; close to town
Cons: Pool was green; refrig musky
7.5
Anonymous
Good
09-20-2016
It was expensive, but nice.
Pros: Breakfast was awesome. The staff was amazing.
Cons: It was a bit pricey
8.8
Anonymous
Excellent
08-10-2016
Fabulous
Pros: Room recently renovated. Very clean and staff extremely helpful.
Cons:
10.0
Anonymous
Exceptional
08-10-2016
Great
Pros: The breakfast was very good. It was very peaceful and quiet.
Cons:
7.9
Anonymous
Good
08-09-2016
In the heart of downtown...
Pros: In downtown Wooster within walking distance of several restaurants (both casual and fine dining).
Cons:
7.1
Anonymous
Good
08-08-2016
A little expensive..no indoor pool
Pros:
Cons: For the price, there could have been and indoor pool and a hot tub..?
7.9
Anonymous
Good
08-07-2016
Good
Pros: Nice breakfast offerings.
Cons: Shower needed more pressure. More water flowed through the fawcet than the shower head.
9.6
Anonymous
Exceptional
08-05-2016
Exceptional
Pros: The beds were very comfortable,
Cons:
5.4
Anonymous
Fair
07-24-2016
Unsuccessful makeover
Pros: Mainly, the location. Lighting was adequate in the bathroom.
Cons: They just finished painting our room and it was a dreary tannish mustard color. The carpet was poorly chosen as it showed several stains. Overall color scheme was old and dreary. Duvet was way to heavy for summer. Poor water pressure in the shower. The hotel used to have a complete bar and small restaurant which is no longer there. Front desk staff showed no enthusiasm and didn't even say good morning.
6.7
Anonymous
Pleasant
07-13-2016
Too pricey for what we...
Pros: Clean
Cons: Pool was cold. Pricey for the state of the hotel and amenities.
7.5
Anonymous
Good
07-01-2016
Nice stay, friendly staff.
Pros: Staff was very friendly and helpful. Hotel itself was a little tired but updates and upgrades were in process.
Cons: Updates needed to some of the facilities. But they were in process.
7.5
Anonymous
Good
06-15-2016
This is an O.K. place...
Pros: We were impressed with the breakfast. It was the best of that type - microwave heated eggs, potatoes and biscuits plus waffles hard boiled eggs, cereal etc. The front desk staff were outstanding.
Cons: The room was clean when we arrived but the day to day cleaning was a quick in and out. Forgot more coffee packets one day but the front desk came to the rescue!
8.3
Anonymous
Very Good
05-29-2016
Very nice, would stay again
Pros: The bed was very comfortable, the bathroom was updated and modern, the lobby was beautiful.
Cons: The hotel is under renovation (I wish that that had been mentioned), the TV channels are difficult to navigate, there's no well-lit mirror for makeup application.
8.8
Anonymous
Excellent
05-17-2016
Great location, great people
Pros: Great location. Walking distance to many great restaurants and a brewery. Staff at front desk are always super kind.
Cons:
10.0
Anonymous
Exceptional
04-04-2016
Great stay
Pros: Teresa was great at front desk!!!
Cons:
8.8
Anonymous
Excellent
02-21-2016
Fabulous
Pros:
Cons: Cold water in the shower in the morning.
10.0
Anonymous
Exceptional
02-21-2016
Exceptional
Pros: The staff was friendly and helpful,over all I enjoyed my stay.
Cons: The elevator was really slow.
8.3
Anonymous
Very Good
02-18-2016
Excellent
Pros: Good location, walking distance from downtown restaurants, plenty of parking, quiet, excellent hot breakfast, spacious room with good work desk
Cons: The snow was not cleared very well on the parking lot
8.8
Anonymous
Excellent
11-01-2015
Nice place in downtown Wooster
Pros: We just stayed one night for a college visit so didn't spend much time at the hotel but appreciated that the room was clean and comfortable. Breakfast was excellent. We liked the location and several restaurants are within walking distance.
Cons:
8.3
Anonymous
Very Good
10-16-2015
Very good
Pros:
Cons: Breakfast was not too good.
7.9
Anonymous
Good
10-14-2015
Good
Pros: The staff was friendly and the breakfast was good
Cons:
7.5
Anonymous
Good
09-22-2015
9/19-20 weekend stay
Pros: room and accomodations
Cons: took three repograming of keys to get a key to work. Took us over 30 minutes to get into room.
Also the pool was not heated.
6.3
Anonymous
Pleasant
09-05-2015
Pleasant
Pros:
Cons: I thought I had rented two rooms and the person at counter never said anything, then I get an email that one room was cancelled.
7.9
Anonymous
Good
08-18-2015
Very nice and convenient
Pros: Close to several shops and stores friendly staff.
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