Sonesta ES Suites Oklahoma City

AAA Inspector Rating
8.7
Very Good
91 Guest Ratings
4361 W Reno Ave
Oklahoma City, OK 73107- Map It
Photos
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AAA Inspector Notes
The residential-style rooms are housed in two-story buildings, similar to an apartment complex. The spacious guest rooms feature conversational seating arrangements; some with fireplaces. Smoke free premises. 136 kitchen units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-40 exit 145 (Meridian Ave), 0.3 mi n, then just e. 4361 W Reno Ave 73107.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
10.0
Jacob
Exceptional
solo traveller
09-06-2016
Pros: Breakfast was fairly good, the room was huge and very clean. I was looking at prices when booking a room for my trip and this was one of the cheaper options so I was very surprised when I checked in to see such a nice place. If these rooms are available than I would book here. Quick access to the highway and worth every penny.
Cons: Everything was better than I could have asked for. No complaints.
10.0
Geraldyne
Exceptional
family with young children
09-01-2016
Pros: The suite was perfect for me, my husband, my nine year old and four month old. We all loved it! The suite with two bedroom has two full size beds in the bottom and a king bed on the top floor, the kitchen was perfect and it came with dishes and lots of utensils to cook! Our suite was really comfortable and it comes with two bathrooms! I recommend it to everyone who wants a spacious and home like feeling hotel!
Cons: Nothing it was perfect!
9.6
Kiesha
Exceptional
family with young children
08-24-2016
Pros: room, breakfast, and the peopl
Cons: pool wasent working
6.3
Anonymous
Pleasant
young couple
08-23-2016
Pros: I like the layout of the rooms and the overall design of the remodel. The hotel feels like an apartment community. The AC worked great and wasn't terribly loud.
Cons: I had numerous staffing problems:1: Check-in was delayed. I showed up at 5:00PM to check-in, but there was no room ready. I found this frustrating since check-in was supposed to be at 3:00 and I needed to be somewhere else within a short period of time. They had a room ready by 6:00PM and I ended up a little late to my next appointment.2. Despite having the "do not disturb" magnet up, I received an 8 AM knock from "engineering". They kept coming back every so often. The night before I had been out late. I rented the room and wanted to rest. But the manager couldn't understand why my girlfriend and I did not want the "engineer" in the room. (I requested that they come back the next day after I had checked out, but eventually relented and left.) Apparently, there was something going on with the cable.3. Check-out, I found out that at Check-in my room rate had not been set up properly and I was charged more than my booking.com agreed price. I caught it in time, but that created another fifteen-ish minute hassle and it took several days to get the refund to show up on my card.Cleanliness:The rooms were recently remodeled, but the fridge and the stove were filthy. They looked like no one had ever wiped them down or cleaned them.The trim was coming unglued (see picture below.) I like the design of the remodel, but I question how long it will hold up.Seemed like staff were leaving their cleaning karts unattended during the day. So, on a windy day, I watched trash blowing out of said karts around the property.Lights on the hotel grounds were broken and needed to be replaced.Location: I didn't feel safe at this location. There's a strip club across the street, a shop selling sex toys on the corner, and a few panhandlers. It feels like this stretch is on the decline.Beds: The beds really needed fitted sheets.
9.2
Lori
Wonderful
family with older children
08-16-2016
Pros: The beds were super comfortable and we had plenty of room for 5 people. The location was convenient and it was quiet at night.
Cons: The only thing we were not impressed with was the cleanliness of the unit. There was something all over the front of the dishwasher, the bathroom wasn't super clean, and dirty sponges were left on the kitchen counter.
Showing reviews 1 - 5 of 50