Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
An outdoor covered patio includes a gas grill, tables and chairs. Guest rooms with a king bed feature two-tier rolling desks and sofa sleepers.
Smoke free premises. 93 efficiencies. 5 stories, interior corridors. Accessibility (Call).
Pros: Just amazing quiet friendly. Really enjoyed our stay.
Pros: Honestly nothing.....we travel a lot in last 25 years and will be for another 5.
There are too many good choices to spend the kind of prices for this hotel that is not taken care of.
Cons: Biting Fleas in both beds. A dangerous thing to happen is the phones in whole apartment did not work and if we had a emergency it could have been fatal. Reply was maids keep swithing phone lines but none worked we tried.
Got this type room to make cupcakes for sons b-day but after making dinner that should have taken 40 minutes in oven took 3 1/2 hours because oven never got over 250 and kept shutting off. Missing fry pan,pot holders, I put icecream in frieezer and over night was soft next day. Husban went down to breakfast and waied for bacon and 2 people in frong of him took most of bacon and left 4 pieces that he took for him and I and lady worker gave him bad looks. We had problem with bill that we had to pay 2x because some how we got wrong room and moved to another and lady at desk came running after us to make us pay again even when he showed it on his card statement. We have yet to get the one fee back. She said 2 weeks but that is ridiculas since it takes 2 minutes to take out of our account. And when she came out to our car and saw a dog threated to charge a dog fee but my husband picked up our sons dog a couple hours before since son was going out of town a lot in next couple weeks so we were taking it home with us for a while. The floors going to elevator and elevater was constantly flooded with water i assume from pool.
Women had her son take a bath in pool with soap. No was clothes in room.
I have stayed at this brand about 20 times in north carolina and never had a problem. This one i wont go back.
family with older children
Pros: Good check in and assisted with requests. Quick to respond when we called about a water leak from dishwasher.
Cons: Didn't get our room cleaned the first night. Reported it and she saw where it didn't get cleaned but took care of it the second day. We did get towels we needed.