The property features a good-size, dedicated breakfast room and conversational seating in the lobby. Guest rooms include enhanced bedding with multiple pillows.
Smoke free premises. 66 units. 3 stories, interior corridors.
Cons: Requested room near the pool but was placed at the complete opposite end. Room 204 smelled so bad of mold and mildew we had to request another room. Was given 304 which still smelled but no as bad. Hot tub was not working. Showers took for ever to get hot.
7.5
Richard
Good
mature couple
09-06-2016
Pros: Defintely, the eggs were not fluffy but the beds were very comfortable and everything was very clean. Your employees were very friendly and efficient. The location was good for us.
Cons: The complimentary breakfast The coffee pots were empty.Had to ask 3 times for coffee. Not sure the waiter understood what we said. He gave us a big smile but didnt 'do anything. Finally A lady took the pots & soon we had our coffee. 2nd day went for juice only, nothing else & the juice containers were empty. Biscuits were cold, eggs rubbery. We have traveled for several years and I know breakfast can be more enjoyable..
9.6
Cathy
Exceptional
mature couple
08-30-2016
Pros: The bed was very comfortable,quiet room,and water in shower hot throughout!
Cons: Breakfast was not as good (gravy runny),misunderstood room accommodations,thought I was getting a suite.
10.0
Thomas
Exceptional
mature couple
08-24-2016
Pros: every thing was real good
Cons: the water in the sauna was fine but could have been a little warmer
3.3
Ray
Poor
mature couple
08-11-2016
Pros: We where there mostly to sleep.
Cons: We were in a handicap room, which we didn't select. We were at the end of the hall and we heard the stairs door bang all night long. Next to a couple who made plenty of noise. The room was not that clean, which we found a big cricket in the bathroom. And the carpet was very dirty. The motel wasn't full so why we had the room we did, we don't understand.
8.3
Cnunn
Very Good
young couple
07-26-2016
Pros: We had a late check-in. The room was clean. We have no complaints.
Cons:
10.0
Terri
Exceptional
solo traveller
06-30-2016
Pros: +Entire facility was excellent.
+Everything was clean and appeared to be newly renovated.
+Numerous power outlets for charging electronics.
+Free WIFI with at least some attempt at security
Cons: -No bathtub to soak in...but I wasn't there long enough for it to matter.
10.0
Arve
Exceptional
mature couple
06-29-2016
Pros: Cleanliness and friendliness of the staff
Cons:
10.0
Vickie
Exceptional
mature couple
06-06-2016
Pros: It was clean friendly the bed was comfortable love it and the shower
Cons: Love the hotel no complaints
7.9
Anonymous
Good
mature couple
05-27-2016
Pros: Good location, easy access to I44, breakfast bar.
Cons: Towels, amenities such as soap, shampoo, etc.
7.9
Jayson
Good
young couple
05-25-2016
Pros: Location was great. Rooms were updated.
Cons:
7.5
Glen
Good
mature couple
05-23-2016
Pros: We are riding a motorcycle cross country and really needed a spa/ hottub . hard to find a place that has a good one but this place had a good tub and a bonus sauna to warm us back up after riding in a cold rain for hours. Easy check in was nice too.
Cons: If we could have stayed another day but our reservation for the next day couldn't be cancelled. This is the downside to getting a room through a booking site instead of directly through the hotel.
9.6
Mark
Exceptional
solo traveller
05-01-2016
Pros: cleanliness, friendly staff, location, linens, comfortable bed
Cons: hot tub users spreading water all over lobby floor and elevator, not enough outlets to use tv and fridge at same time.
10.0
Kris
Exceptional
mature couple
03-22-2016
Pros: Courteous Clean Quiet
Cons: No complaints
9.2
Veronica
Wonderful
solo traveller
03-16-2016
Pros: it was a great stay!! staff was very friendly. hotel facilities are new and good quality
Cons:
8.3
Melissa
Very Good
family with young children
03-08-2016
Pros: Very nice! Lots of pillows and super comfy bed!
Cons: The receptionist (Mona I believe was her name) was very rude and down right hateful to my children when they asked her for an extra comforter and later for swimming pool towels.
7.5
Sam
Good
mature couple
02-29-2016
Pros: Didn't eat any eggs. Bed was comfy.
Cons: Shower could've been a little bigger.
10.0
John
Exceptional
mature couple
02-29-2016
Pros: Clean. Abundant smoking areas. Plenty of plug ins for recharging
Cons: If anything, marked parking for the trucks with trailers
4.2
Hoping
Disappointing
mature couple
02-02-2016
Pros: location was good if on a bus
Cons: Bed in room 306 caved in the middle and was very uncomfortable. room 300 did not have the microwave plugged in and the "fix" would short out the TV so it would have to be reprogrammed which took 5 minutes each time so you could not use the microwave and watch TV at the same time. The kitchen staff on the weekend was hostile and did not replace food in the empty containers and there was still more than an hour to go before breakfast ended.
7.1
Karen
Good
mature couple
01-23-2016
Pros: Fine for overnight stay on long-distance trip.
Cons: Comfort of bed and price ... for modest accommodations should be $20 less.
9.6
Danny
Exceptional
mature couple
01-04-2016
Pros: The staff was very friendly and the facilities were nice and clean.
Cons: I was there on New Years eve and New Years day and was dissapointed that the breakfast hours were so limited. They began shutting it down about 915 and wouldn't refill the waffle batter for a couple of young children.
Also had to reset the cable TV everyone I turned it on.
Wish hot tub and sauna were open later.
7.5
Benjamin
Good
young couple
12-22-2015
Pros: Hotel was clean and appeared recently updated
Cons: Hot tub was not working correctly The inside of the room door showed signs of being repaired Looks like someone forced the door open with it being locked from the inside "creepy". Lots of light filled the room from under the entry door. Dos tub in room didn't work
10.0
Steve
Exceptional
solo traveller
11-24-2015
Pros: Stephanie was excellent and my son and I loved the pool
Cons:
9.5
Tom
Exceptional
mature couple
11-09-2015
Pros:
Cons: We had pre-registered with booking.com. When we arrived Sleep Inn did not have our reservation. Clerk asked me to check e-mail to see if it had been approved and it was, but the clerk could not find it on their computer. After AN HOUR AND 10 MINS. the clerk finally gave us a room, but could not guarantee that we would not be charged twice for the room--once from Sleep Inn and once from booking.com. Awaiting statement from our credit card co. to check on this.
9.6
Anonymous
Exceptional
mature couple
11-03-2015
Pros: Everthing
Cons: Nothing
9.2
Dawn
Wonderful
review category group of friends
10-30-2015
Pros: The front desk folks were super nice and helpful! It was Awesome that they had Laundry on site for guests. Clean, will definitely stay again!!!
Cons: Hot tub was not quite working and the cleaning people kept forgetting to restock our coffee and wash out the coffee pot.
6.7
Antwanita
Pleasant
review category group of friends
10-26-2015
Pros: The rooms were clean.
Cons: The King room was small.
9.6
Guest
Exceptional
mature couple
10-26-2015
Pros: Everyone was very nice and helpful!
Cons: The bed was to soft.
10.0
Michael
Exceptional
mature couple
10-08-2015
Pros: Stephen (young lady) at front desk was great. Great customer service, answered all questions. The breakfast was very very nice, all we could ask for. Will let family and friends know just how nice your hotel chain was. Could not be happier, your rating should be 9.5. Thanks Michael K from Scottsdale AZ.
Cons:
1.0
Donna
Very Poor
Family with Teens
09-30-2015
Pros: Actually the hotel was not bad but giving a low score cause of poor treatment. After checking out the hotel called later & falsely accused of smoking in the room and charged an additional $150! That is absolutely outrageous. We don't smoke & are allergic.
Cons: Don't stay there! They are money hungry & insisted the room smelled of smoke which is an out right lie unless they smoked in it after we checked out. Very disappointed! Well not use them or associated establishments again. No Thsnk You. Bad customer srv!
5.8
Jessica
Okay
young couple
09-27-2015
Pros:
Cons: Pet prices. I was charged $40 for two dogs when the room rate was originally $75. Also lack of room in the bathroom.
10.0
Ronnie
Exceptional
mature couple
09-22-2015
Pros: The room was clean and the bed was excellent
Cons: had no dislikes during this stay
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-02-2015
Pros: Looked clean when we first entered. Made a good impression. The room was very comfortable. We were only there for one night and the location was very good for our needs. Would stay there again.
Cons: Overall the breakfast was good, however, the biscuits had been warming too long and were so hard on the bottom, they couldn't be cut with a knife...much less a plastic fork. They were tasty though.
9.6
Barbara
Exceptional
mature couple
08-26-2015
Pros: Close to interstate
Cons: room was in the back
8.8
Markus
Excellent
young couple
08-24-2015
Pros: Looks as on the pictures, very modern, spacious and clean rooms, good location on I44
Cons:
9.0
Mariette
Wonderful
Family with Young Children
08-17-2015
Pros: Comfortable rooms great breakfast
Cons: Shampoo was partially ised
10.0
Prateek
Exceptional
Family with Young Children
08-13-2015
Pros: A great stay. Reasonably priced. Good food. Clean. Overall had a great time.
Cons: The indoor pool area was extremely hot with no airconditioning or fan. But we didn't care once you are in water it was all good.
10.0
Amber
Exceptional
mature couple
07-22-2015
Pros: We would definitely stay at this hotel again. It was clean, comfortable, and quiet. Staff was friendly and the breakfast the next morning was delicious.
Cons:
8.3
Jerry
Very Good
mature couple
06-16-2015
Pros: Price, location, close to restaurants and shopping.
Cons: The mattress on the bed was worn out. If you like springs poking you all night this is for you. Not us.
10.0
Auburn
Exceptional
solo traveller
05-26-2015
Pros: The staff was very friendly and helpful!
Cons: I wish the hot tub was working. I had to go to another facility.
5.8
Anonymous
Okay
mature couple
05-19-2015
Pros: It was a great location close to multiple places planned for our trip.
Cons: The fire alarms went off for two hours because the ceiling was leaking in the hallway so didn't get much sleep.
10.0
Clarissa
Exceptional
family with young children
04-10-2015
Pros: The indoor pool and the quick response when service was needed. Check on process very quick and willing to work with you on early check in without extra fee. Location was perfect!
Cons: The WiFi kept going in and out. The breakfast could had been better prepared. And the jacuzzi was like luke warm bath water.
7.9
Ron
Good
mature couple
02-25-2015
Pros: The hotel is in the process of being remodeled. So it has fresh paint and carpet, which is nice.
Cons: The sheets and the towels were threadbare. The mattress was tired.
9.2
Anonymous
Wonderful
review category group of friends
01-13-2015
Pros: Price, location
Cons: breakfast was only served until 9:30 on the weekend
8.8
Deryl
Excellent
solo traveller
10-01-2014
Pros: great shower
high quality bed and pillows
good wifi connection
Cons: light leaks under the door.
5.8
Devona
Okay
mature couple
09-30-2014
Pros:
Cons: the price was not worth it and the receptionist was running two hotels at one time
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