Horseshoe Resort

AAA Inspector Rating
8.7
Very Good
75 Guest Ratings
1101 Horseshoe Valley Rd W
Barrie, ON L4M 4Y8- Map It
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.1
Public Areas3.2
AAA Inspector Notes
Some guest rooms at this four-season hotel offer views of the valley and several feature fireplaces. Smoke free premises. 101 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Hwy 400 exit 117 (Horseshoe Valley Rd), 3.8 mi (6 km) e. Located in a rural area. 1101 Horseshoe Valley Rd W L4M 4Y8 (1101 Horseshoe Valley Rd W-Comp 10, RR 1).
Pool
heated outdoor, heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
sauna, hot tub, regulation golf, miniature golf, downhill & cross country skiing, snowmobiling, ice skating, recreation programs, bicycles, playground, exercise room, spa.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
9.0
Shelley
Wonderful
Family with Young Children
01-19-2018
Pros: Lots of activities on-site for young families.
Cons: Room lighting was too dark.
5.0
Christopher
Fair
Family with Teens
01-19-2018
Great location, and the ski hill was fine except too few hills were open in our opinion based on the snow on the ground. I might recommend again but of particular note our "suite" had a king bed, and pullout couch for over $300 per night and a standard suite had 2 queen beds for quite a bit less. Not enough additional value for a suite for 4 vs a standard room for 4.
Pros: Front desk staff initially poor when we were told room wasn't ready on time. Room supposed to be ready for 4pm, available at 5:45. This kind of thing happens but initial staff was unapologetic, told us to continue to check back, etc.
Cons: Initial staff interaction was weak. Red head female at front desk was moody, unsympathetic to our problem. Rest fine.
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
01-19-2018
Tired looking "resort" that needs desperate updating and organization of services and activities. Outdoor pool only accessible via the basement of a separate "condo" building. Old wooden deck around 1960's pool that is more than willing to give you some splinters. Very poor information of Services and Activities offered. Painted our entire floor while we were staying there without so much as a warning or apology for the constant barrage of fumes day and night. Promised a "Valley" view..... But we looked at the back of the main building at the dumpster and a storage unit. No on demand movies or games as advertised. The phone was layered in dust. No coffee makers in room as advertised. ? Does the resort offer room service... I don't know,there was no information to tell me. One of the main reasons our family wanted to try this resort was because they had Aqua Ogo balls(Goggle it), but of course they were non operational for the 4 days we stayed there, again no explanation, no apology just some Teenaged attitude from staff. No bill under your door on the final night of your stay( they forgot)! And don't expect them to thank you or ask you how your stay was! This resort does have some potential with some remodelling, updating, and a better Management in place. Would not recommend it at this point.
Pros: Good, affordable buffet breakfast. The Hummer tour (Mike) was excellent, a lot of fun.
Cons: Front desk staff not real friendly, poorly organized, most of the staff showed no common courtesies. No Guest Services folder in the room, no directory on the 1980's Bell Vista phone. No information on any of the activities offered by this resort.
7.5
Antwane
Good
family with young children
01-14-2018
Good
Pros:
Cons: My girls really enjoyed staying at the resort
7.9
Andrea
Good
young couple
01-11-2018
Will visit and stay again
Pros: Loved the size of room and view. two restaurants choices very close. Staff were great
Cons:
Showing reviews 1 - 5 of 50