Horseshoe Resort

AAA Inspector Rating
8.7
Very Good
75 Guest Ratings
1101 Horseshoe Valley Rd W
Barrie, ON L4M 4Y8- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.1
Public Areas3.2
AAA Inspector Notes
Some guest rooms at this four-season hotel offer views of the valley and several feature fireplaces. Smoke free premises. 101 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Hwy 400 exit 117 (Horseshoe Valley Rd), 3.8 mi (6 km) e. Located in a rural area. 1101 Horseshoe Valley Rd W L4M 4Y8 (1101 Horseshoe Valley Rd W-Comp 10, RR 1).
Pool
heated outdoor, heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
sauna, hot tub, regulation golf, miniature golf, downhill & cross country skiing, snowmobiling, ice skating, recreation programs, bicycles, playground, exercise room, spa.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-14-2017
Pros: The pool, the brunch, the location were fantastic.
Cons: The new pillows were horrible, as agreed by all 6 adults in our party!!
5.0
Anonymous
Fair
07-14-2017
Great location, and the ski hill was fine except too few hills were open in our opinion based on the snow on the ground. I might recommend again but of particular note our "suite" had a king bed, and pullout couch for over $300 per night and a standard suite had 2 queen beds for quite a bit less. Not enough additional value for a suite for 4 vs a standard room for 4.
Pros: Front desk staff initially poor when we were told room wasn't ready on time. Room supposed to be ready for 4pm, available at 5:45. This kind of thing happens but initial staff was unapologetic, told us to continue to check back, etc.
Cons: Initial staff interaction was weak. Red head female at front desk was moody, unsympathetic to our problem. Rest fine.
4.0
Anonymous
Disappointing
07-14-2017
Tired looking "resort" that needs desperate updating and organization of services and activities. Outdoor pool only accessible via the basement of a separate "condo" building. Old wooden deck around 1960's pool that is more than willing to give you some splinters. Very poor information of Services and Activities offered. Painted our entire floor while we were staying there without so much as a warning or apology for the constant barrage of fumes day and night. Promised a "Valley" view..... But we looked at the back of the main building at the dumpster and a storage unit. No on demand movies or games as advertised. The phone was layered in dust. No coffee makers in room as advertised. ? Does the resort offer room service... I don't know,there was no information to tell me. One of the main reasons our family wanted to try this resort was because they had Aqua Ogo balls(Goggle it), but of course they were non operational for the 4 days we stayed there, again no explanation, no apology just some Teenaged attitude from staff. No bill under your door on the final night of your stay( they forgot)! And don't expect them to thank you or ask you how your stay was! This resort does have some potential with some remodelling, updating, and a better Management in place. Would not recommend it at this point.
Pros: Good, affordable buffet breakfast. The Hummer tour (Mike) was excellent, a lot of fun.
Cons: Front desk staff not real friendly, poorly organized, most of the staff showed no common courtesies. No Guest Services folder in the room, no directory on the 1980's Bell Vista phone. No information on any of the activities offered by this resort.
9.0
Anonymous
Wonderful
07-14-2017
Stayed in a recently renovated suite. Very spacious. Very nice and clean. Great washroom with separate stand-up shower and soaker tub. Great buffet breakfast.
Pros: Very clean. Nice room and bathroom. Simple and quick check-in and check-out.
Cons: Overall great experience. No complaints.
1.0
Anonymous
Very Poor
07-14-2017
Would not recommend this place to anyone due to the few very annoying deficiencies - no coffee machine, no tv channels beyond basic local cable, no pay per view, no DVD player, no decent radio in room.
Pros:
Cons: lack of coffee maker in room. lack of tv channels or pay per view. lack of any sort of tv guide anywhere. lack of any hotel information in room.
Showing reviews 1 - 5 of 50