Holiday Inn Burlington Hotel & Conference Centre

AAA Inspector Rating
8.7
Very Good
93 Guest Ratings
3063 S Service Rd
Burlington, ON L7N 3E9- Map It
Photos
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AAA Inspector Notes
This hotel's large atrium courtyard offers a range of recreational facilities, including a multipurpose game room, pool and well-equipped fitness room. It's a great choice for group gatherings. The hotel is designed for a business clientele with a key-access executive area and a selection of meeting and convention facilities. It is well established in the community and the go-to place for office parties and family events. Smoke free premises. 237 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
QEW exit Guelph Line Rd, just s. 3063 S Service Rd L7N 3E9.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, tennis, game room, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 93 guests
Showing reviews 1 - 5 of 50
10.0
Madison
Exceptional
young couple
09-19-2016
Pros: The beds were so comfortable! This trip was for my boyfriends birthday and so they upgraded us to the king size room and brought us a bottle of sparkling wine! We were VERY inpressed!
Cons: I don't think there was anything I didn't like!
4.2
Brian
Disappointing
mature couple
09-15-2016
Pros: Room and bed were comfortable enough, room was clean but windows had a build up dirty condensation on the inside.
Cons: Wanted to order room service for our evening meal but no menu or directory of hotel services in the room. Luckily there was a menu in the elevator so we took a photograph of it so we could make our selections.. Not a huge deal, but bathroom products were strongly scented. Would have been nice to have seen fragrance free products or something less strongly perfumed. Food was average, but delivered promptly. Ordered room service for breakfast - very little choice and the selection card didn't provide options for 2 people who wanted different choices, so we both had to order the same food and indicate we wanted 2 breakfasts. Food again very average and breakfast cost more than dinner. Toast was black! Dirty windows,build up of dirty condensation on the inside of the windows. Lobby furniture needs to be replaced, cushioning/springs are gone. Why is the bathroom underfloor heating on in the summer? There was no control to turn it off. Air conditioning worked but extremely loud and woke me up several times in the night. Common areas were not air conditioned, so quite uncomfortable in the corridors as well there was an strong smell of chlorine in the corridors coming from the pool which wasn't enclosed. Reception staff not particularly friendly - just average, didn't generate a welcome feeling. Overall, not great value for money, highly priced room for the average quality of hotel. Would not have booked this hotel if we weren't attending an event there.
9.6
John
Exceptional
young couple
09-14-2016
Pros: Bed was very comfortable ,staff was very polite and the entire facility was well kept . I know the restaurant across the street is not part of the facility but we had dinner there and it was excellent and I would recommend it to anyone.
Cons: Nothing
7.1
Phyllis
Good
young couple
09-09-2016
Pros: Staff was very friendly and knowledgeable
Cons: Hallways were dirty.
9.2
Stewart
Wonderful
solo traveller
09-04-2016
Pros: Restaurant food pretty good and lots of others close
Cons: Breakfast should be included and a middle of the scale restaurant to get less expensive meals
Showing reviews 1 - 5 of 50