Homewood Suites by Hilton Cambridge/Waterloo

AAA Inspector Rating
8.7
Excellent
72 Guest Ratings
800 Jamieson Pkwy
Cambridge, ON N3C 4N6- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.2
Public Areas3.2
AAA Inspector Notes
This property is next to a small plaza in a residential area. Rooms are spacious and contemporary and feature granite countertops. 108 efficiencies, some two bedrooms. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Hwy 401 exit 286 (Townline Rd), just n. 800 Jamieson Pkwy N3C 4N6.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi (5 km).
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 72 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
I did not totally enjoy our stay as the air did not work efficiently.
Pros: Cleanliness of the rooms and hotel staff.
Cons: Our rooms air conditioning did not work efficiently.
9.0
Anonymous
Wonderful
07-21-2017
Nice new hotel with spacious suites. Free wifi and hot buffet breakfast. Located just off the 401 a short drive outside Cambridge.
Pros: This is a nice new hotel with spacious rooms. The suites have a fridge, hotplate, lounge and large flat screen TV. There is free wifi and a nice hot buffet breakfast. Our room was very quiet and we had a great nights sleep. I'd recommend this hotel.
Cons: The hotel is outside Cambridge but close to the 401 so getting downtown wasn't too bad.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The room was very spacious and laid out very well (with the toilet and shower separate from the sink. Breakfast, which was included was very good and convenient. Good dollar value.
Cons:
7.0
Anonymous
Good
07-21-2017
When we arrived to our room their was an overwhelming burnt smell. Upon talking to the front desk we were told that a bag of popcorn had burnt the evening before. They offered to change out room but could not move us to a room on our current floor and since we were travelling with a group this was important to us. They deodorized and sprayed our room the next day with little improvement. We had to purchase our own room deodorizer to help make a difference. When I spoke to them at check out to tell them that the room should have never been given to a guest their response was very rude. I was told that I could have moved, it was not there fault that the hotel was busy and we could not move rooms. To add to the insult, when a friend was checking out before me she mentioned that she found garbage under her bed and she was given a free night stay at the Homewood. The rooms were nice, but for what we paid we deserved better. Very disapointed!
Pros: The room was spacious and the staff went out of their way to find and return a missing iPod to us.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: The rooms and the decor of the rooms are great. Very comfortable beds, clean rooms and great quality linens.
Cons: The front of house customer service is terrible. They make you feel like you are an intrusion and that they are doing YOU a favour by letting you stay at their hotel. They talk down to you and unless you say the magic word for any request, no aid given.
Showing reviews 1 - 5 of 50