Best Western Plus Royal Brock Hotel & Conference Centre

AAA Inspector Rating
8.7
Very Good
118 Guest Ratings
716 Gordon St
Guelph, ON N1G 1Y6- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Guest rooms are comfortable and many have balconies. Although in a commercial area, the numerous trees that surround the property provide ambience. Smoke free premises. 94 units. 2-3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Stone Rd; 5 mi (8 km) n of Hwy 401 via Brock Rd. 716 Gordon St N1G 1Y6.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
closed 3/13-5/31

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 118 guests
Showing reviews 1 - 5 of 50
4.6
Nick
Disappointing
review category group of friends
09-19-2016
Pros: Good location. Little other good
Cons: Staff surly Place filthy, laundry dumped in corridors all day. Rooms barely cleaned. Clapped out noisy air con unit. Very tired old hotel in decline
4.6
Guru1202
Disappointing
family with young children
09-16-2016
Pros: Location
Cons: My booking was shifted to another hotel without any information to me. The receptionist was rude and insensitive. I had made my booking 3 months in advance, and the Hotel Manager had confirmed it by email.
2.5
Edward
Poor
mature couple
09-09-2016
Pros:
Cons: We arrived to check in and were told that two weeks prior the hotel had been sold and was now student dormatories. We were never adised of this prior to arrival. They did say the made reservations for us across the street at the Days Inn. The the Days Inn we were met by the most rude and unfriendly receptionist. Then are room which was to be non-smoking smelled strongly of stale smoke. The toilet bowl was not cleaned. We did get a room change which was better but needed a good dusting. After waking up congested because of what the air conditioner blew into our air we checked out. Instead of three nights we stayed one.
5.0
Lisa
Fair
young couple
09-07-2016
Pros: Did not stay here. Got bumped. Same price with no breakfast after I double checked the bump and they assured I would get breakfast. Place we stayed holiday inn was modern clean.
Cons: Ticked I got bumped after reserved. Got bumped twice. Best western would've been a perfect location since my daughter was moving in across at the University. Ticked after double checking we were getting breakfast the girl said can't guarantee breakfast only price of room. To me if breakfast or not affects the price of the deal. Holiday Inn staff did not sound very caring that I was dissapointed.
5.0
Francesco
Fair
family with young children
09-06-2016
Pros: Breakfast not bad
Cons: Not very clean. There was a party over our heads until 2.00 am.
Showing reviews 1 - 5 of 50