Love to shop? This hotel is attached to a large mall. Love art? It's also attached to an art gallery. The city's main sports and entertainment venue is across the street. Ask for a high floor on the lake side to get a stunning view of the surrounding area and, in summer, watch the leisure boats sail by. On a clear day you may even be lucky enough to see the CN Tower and the skyscrapers of Toronto in the distance.
Smoke free premises. 301 units. 18 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 592 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
family with young children
04-20-2018
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
04-20-2018
Exceptional
Pros:
Cons:
4.6
Micheal
Disappointing
young couple
04-19-2018
Not worth it
Pros: Not to much won't come back unless they fix my last stay
Cons: People, Staff, facilities were dirty downtown Hamilton not a place to be
7.1
Gail
Good
family with young children
04-16-2018
Good
Pros: Location
Cons: Restaurant closed after concert.
7.9
Dana
Good
solo traveller
04-16-2018
Good
Pros:
Cons: Parking was always full
8.3
Patti
Very Good
solo traveller
04-16-2018
Very good
Pros:
Cons:
10.0
Dan
Exceptional
family with young children
04-15-2018
Not to expensive great location...
Pros: Connected to all the shop and a cross the street the arena
Cons: All was good
7.5
Anonymous
Good
young couple
04-15-2018
Good
Pros:
Cons:
10.0
Dawn
Exceptional
Group Traveler
04-13-2018
Pros: Treated wonderfully, upgraded without asking!
Cons:
1.0
Randy
Very Poor
Business Traveler
04-13-2018
Pros: Older but reasonably well kept hotel. Good location
Cons: Hardly slept . I was on an urgent job and needed a high energy day the next morning. The old hvac duck started making a noise similar to a tap dripping into a sink. Was awake most of the night and was so exhausted I had to top work early and add a day
7.0
Charles
Good
Traveling as Couple
04-13-2018
Pros: Great location close to all of the concert and show venues. The place is attached to Jackson Square, a good size shopping mall, so there's no need to step outside to go shopping. A parking garage is attached with I/O privileges @ $12.50 per day. My fave.
Cons: The parking would be better at $10/day
3.0
Alina
Poor
04-13-2018
Pros: nothing
Cons: no continental breakfast , price for rooms verys from hour to hour we paid $ --- with two beds, our friend paid $ ---
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: The hôtel was very clean, nicely decorated, there is àNice roof top pool and chilling area.
Cons: Nothing!
9.0
Vicki
Wonderful
Family with Teens
04-13-2018
Pros: The club room lounge - very pleasant communal meeting area for extended family and nice afternoon hors d'oevres.
Cons: Disorganized desk staff who were rigid and unhelpful after they gave my brothers second reserbed room away by accident. They acknowledged that "someone gave the room away in error" but had no solution. We're rude about it actually.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Comfortable bed, close to Tim Horton Field Shuttle service
Cons: Horrible view not scenic of hamilton we were told we'd have Staff CLUELESS about where to find the shuttle to TH Field for TiCat game and instead of saying they didn't know sent us in wrong direction. No parking for pickup truck had to go 2 blocks
9.0
Lisa
Wonderful
Traveling as Couple
04-13-2018
Pros: location
Cons: could have used a fridge in the room
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Attached mall for easy shopping and right in the arts district. Comfortable bed. Friendly staff.
Cons: Charged for parking which was not easily accessible. Noisey.
8.0
Verified Hotel Guest
Very Good
Group Traveler
04-13-2018
Pros: Convenient location.
Cons:
9.0
Hamid
Wonderful
Business Traveler
04-13-2018
Pros: It is in downtown and easy access to everywhere.
Cons: Not bad!
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros: Location. Good fitness room.
Cons:
6.0
Bethany
Pleasant
Traveling as Couple
04-13-2018
Pros: The staff was friendly and accommodating
Cons:
1.0
Mostafa
Very Poor
04-13-2018
Pros:
Cons: my truck couldnt fit in their indoor garage and i had to park it on the street. they made drive around 3 times to find if the garage door would fit the truck at 2am with my family
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros:
Cons: Very difficult to find the hotel with GPS
9.0
Rawan
Wonderful
Solo Traveler
04-13-2018
Pros: Bed was super comfy! Room very spacious
Cons:
9.0
Dennis
Wonderful
Business Traveler
04-13-2018
Pros: Clean / quiet / met all my expectations for this star level.
Cons: Underground parking was a little tight.
10.0
David
Exceptional
Business Traveler
04-13-2018
Pros: The Hamilton Sheraton is about as good as it gets. Conveniently located, well maintained, squeaky clean, with a friendly, hospitable, efficient staff. This will be my choice of hotels in future visits to Hamilton.
Cons: I liked everything.
9.0
Renee
Wonderful
Solo Traveler
04-13-2018
Pros: Proximity - hotel was directly across from conference centre, located downtown next to mall and restaurants. The rooms are spacious and the beds were very comfortable.
Cons: I was pleased with our stay.
7.0
Jason
Good
Family with Teens
04-13-2018
Pros: The restaurant lounge served good food and the service was good
Cons: The temperature in the fitness center was too hot. The thermostat was set to 78 degrees Fahrenheit making it very unpleasant to work out. Most reputable hotels have adjustable thermostats in the fitness center or keep the room temperature at 68 degrees.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Location
Cons: N/A
8.0
Steven
Very Good
Group Traveler
04-13-2018
Pros: Nothing in particular stood out above the rest, but it was a good experience overall.
Cons: Nope.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The location was 7 mins from where I had to be downtown.
Cons: The hotel can’t help it but there a lot of what appeared to be homeless around it.
7.1
William
Good
young couple
04-13-2018
Good
Pros:
Cons:
8.3
Mike
Very Good
solo traveller
04-12-2018
Very good
Pros:
Cons:
10.0
Keith
Exceptional
young couple
04-12-2018
Exceptional
Pros:
Cons:
10.0
Tracy
Exceptional
solo traveller
04-11-2018
Exceptional
Pros: The staff is very nice & helpful. The beds & comforters are wonderful.
Cons: Parking is hard to find & even worse if you have a large vehicle.
8.3
Rebecca
Very Good
review category group of friends
04-11-2018
Very good
Pros:
Cons:
10.0
Wendy
Exceptional
young couple
04-09-2018
Second time here. Would definitely...
Pros: Comfortable bed and great restaurant
Cons: I requested on line a room not near the elevator this did not happen
5.0
Ali
Fair
young couple
04-09-2018
Passable
Pros:
Cons:
9.2
Heather
Wonderful
young couple
04-08-2018
It was a clean hotel....
Pros: Food in the lounge. Service in the lounge.
Cons: Wait time to check in. Prioritized a group coming in after waiting for 15 mins to check in. Group checked in before we did and we were there first.
9.2
Scott
Wonderful
family with young children
04-02-2018
Enjoyed our stay. Excellent location,...
Pros: large clean room. Cleaning staff very friendly.
Cons: Had to pay for parking
8.3
Roger
Very Good
solo traveller
04-02-2018
Very good
Pros:
Cons:
8.8
Zi
Excellent
review category group of friends
03-30-2018
Fabulous
Pros: The bed was fabulous and the toilet had great lighting.
Cons: The price of the stay.
7.5
Ahmed
Good
solo traveller
03-29-2018
Good
Pros:
Cons:
9.2
Dawn
Wonderful
solo traveller
03-28-2018
Superb
Pros: Within walking distance to the hospital. Nice location.
Cons:
4.2
Lynn
Disappointing
young couple
03-27-2018
disappointed stayed there three years...
Pros: location to my event
Cons: no microwave or fridge available, no late checkout allowed, bathroom not clean, bed and pillows uncomfortable
9.2
Awos
Wonderful
solo traveller
03-26-2018
Superb
Pros: I liked how kind is the staff
Cons:
10.0
Vitor
Exceptional
young couple
03-26-2018
As long as I have...
Pros: Close to everything and the comfortable stay
Cons: N/a
2.5
Rihab
Poor
family with young children
03-23-2018
Very poor
Pros:
Cons:
10.0
Mohammad
Exceptional
young couple
03-22-2018
Exceptional
Pros:
Cons:
7.1
Lr
Good
solo traveller
03-15-2018
Perfect location. Could use a...
Pros: Great location--attached to mall and McMaster.
Cons: Everything seemed a little tired, and the renovations going on made things a bit messy and confusing!
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