Comfort Inn

AAA Inspector Rating
1230 Hwy 17 E
Kenora, ON P9N 1L9- Map It
Photos
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AAA Inspector Notes
If you like easy and direct access to your room, ask for a unit on the ground floor with at-door parking. While the exterior appears older in style, the rooms are furnished in a contemporary fashion. Smoke free premises. 75 units. 2 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.9 mi (1.5 km) e of town. 1230 Hwy 17 E P9N 1L9.
Parking
winter plug-ins.
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Guest Services
valet laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 113 guests
Showing reviews 1 - 5 of 50
3.8
Ron
Poor
family with older children
09-28-2016
Pros: 1. Central location 2. Breakfast was OK.
Cons: 1. Poor reception staff. Very disorganized. Had a hard time locating our reservation. 2. Cleaning staff is abysmal. None of our three rooms were cleaned during out three night stay. Had to complain to the front desk staff for clean towels and to remove garbage from rooms. Cleaning staff more interested in playing on her phone rather than doing her job. Complained she was too busy when requested to clean our rooms. 3. Bottles, cups and food found in hallways & stairwells. 4. Hotel is rather run down. Broken tiles on stairs, stair are loose and move when walking on the stair structure. Roof on second floor was leaking. Overall needs attention. 5. Water in showers smelled like lake water. Not sure if on town water or untreated well water. 6. Toilet was slow flushing and almost overflowed. Called front desk and was advised that not maintenance man was working. They just dropped off a plunger in our room while we were out. 7. Staff spend quite a bit of time on the bench outside the main front door smoking. Every time we returned during the day at least one staff member was smoking on the bench right adjacent to the main doors. Not professional to say the least.
6.7
Martha
Pleasant
young couple
09-26-2016
Pros: Breakfast was good.
Cons: Room smelled musty.
7.1
Krystein
Good
young couple
09-10-2016
Pros: The breakfasts have certainly upgraded. Gone a long way from just coffee and donuts.
Cons: The common areas were not very clean. That was disappointing. Stayed there for 4 nights and saw stains that I noticed the first night still there come check out day. Sticky flooring and sticky rails. I have an ankle injury so I had to rely on the railing. Didn't like that my hands felt like they ran along what felt like glue remnants. And the back entrance had a very squeaky door. That was horrible. I guess it's great if you're trying to sneak into the building because that door solves that problem - but it really hurts the ears. Also, hairs in the bathtub upon arrival. Wasn't too impressed with that.
3.8
Mikhail
Poor
family with young children
09-09-2016
Pros:
Cons: When we came to the Hotel after long drive 1000 km, the key for the room is not working. When the key was activated, then room was not ready and clean at all. And so on.
7.1
Angela
Good
young couple
09-07-2016
Pros:
Cons: Very noisy neighbours, a phone call was made at 12:30am and the problem was dealt with.
Showing reviews 1 - 5 of 50