This hotel is on the waterfront and features some rooms with balconies overlooking the boat docks. For the best views book the corner king rooms which feature windows on two sides.
Smoke free premises. 197 units. 6 stories, interior corridors. Accessibility (Call).
3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 522 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: Front desk was very friendly and efficient but did not provide any info about things to do in the area or dinner specials. There was a pidgeon nesting on our balcony and bird poop all over. We had to move to another room. Couldn't get the shower to work.
10.0
Anonymous
Exceptional
07-21-2017
Pros: For what we went for, the view and relaxation, it was just what we wanted and needed.
Cons: The long walk from the elevator, but the view from the balcony was always waiting for me....
8.0
Anonymous
Very Good
07-21-2017
Pros: Location
Cons: Bathroom needs updating, there is no grab bar in bathtub/shower
7.0
Anonymous
Good
07-21-2017
Pros: Location no 1. Included breakfast.
Cons: Parking too expensive at 30.00 for night
10.0
Anonymous
Exceptional
07-21-2017
Best value, atmosphere, and experience we've had in the years going to Kingston.
Pros: Staff extremely helpful and friendly.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: location
Cons: no
6.0
Anonymous
Pleasant
07-21-2017
Pros: Proximity to waterfront
Cons: They charge for parking. In a small city the parking should be free
6.0
Anonymous
Pleasant
07-21-2017
Pros: Location
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: Location.
Cons: More basic than was expected of a 3 star rating, with plastic disposable drinking cups and modest toiletries.
3.0
Anonymous
Poor
07-21-2017
Pros: Great waterfront location and comfy beds.
Cons: Very loud, drunken hockey team that pretty much took over the entire hotel. Breaking things in hallways, smoking in hallways, up all night.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Room was spotless with a great view. Every single staff member was exceptionally pleasant, approachable and helpful. Above and beyond service all the way.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very close to downtown
Cons: No
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, and the courteous staff, very helpful.
Cons: Washroom tap not working very well.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Fantastic location -- walking distance to all of downtown and many historical attractions. My room had a small balcony that looked out over the water. The whole hotel is non-smoking and that was appreciated.
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: Excellent location. Walking distance from good restaurants and shopping
Cons: The elevators need upgrades. The up and down buttons don't immediately respond and the inside buttons show wear.
8.0
Anonymous
Very Good
07-21-2017
Pros: Excellent waterfront location
Cons: The power outlets in the bathroom only work when the light is on, so i could not use a nightlight in there. Hotel rooms should have dimmers.
5.0
Anonymous
Fair
07-21-2017
Pros: The hotel has a great view out the bay, and has very friendly staff.
Cons: The hotel its self is old and out dated for the price, The king room was small and had stains on the carpet and couch. The light bulbs were burnt out in the lamps and the shower curtain had holes and looked like it had seen better days. Not worth the $.
8.0
Anonymous
Very Good
07-21-2017
Pros: Location, Location, Location
Cons:
1.0
Anonymous
Very Poor
07-21-2017
Pros: Location
Cons: Dirty old rooms, old furniture, dirty damp carpets with stains
5.0
Anonymous
Fair
07-21-2017
Pros: The location is great. There's a parking lot across the street.
Cons: This hotel is very old and it is not maintained properly. The internet is very slow.
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was literally right on the waterfront the location was incredible and the cleanliness and staff were wonderful.
Cons: The only thing I did not like was that I had to leave. It was fabulous.
7.0
Anonymous
Good
07-21-2017
Pros: chairs and balcony to sit outside Rooms where great and the location was amazing
Cons: There was a guy outside the room shouting and knocking on doors thoughout the whole night. Lost lots of sleep
7.9
Anonymous
Good
09-15-2016
Great location
Pros: Location staff parking
Cons:
9.6
Anonymous
Exceptional
09-13-2016
Time we'll spent
Pros: Great view friendly staff fantastic local
Cons:
10.0
Anonymous
Exceptional
09-13-2016
Vacation
Pros: Everything!
Cons: No complaints!
9.2
Anonymous
Wonderful
09-08-2016
Superb
Pros: Large room and very comfortable bed. Nice view from balcony. Good food at restaurant.
But most particularly, extremely kind staff! (Reception, restaurant)
Cons:
7.5
Anonymous
Good
09-07-2016
Good
Pros: location was perfect for enjoying downtown Kingston
Cons: breakfast serving staff were less than helpful or attentive
6.7
Anonymous
Pleasant
09-06-2016
Pleasant
Pros: Location was perfect
Cons: Washroom bigger
Needs renovation - dated
Too much money for what you got
Shouldn't have to pay for parking at those prices
8.5
Anonymous
Excellent
09-06-2016
Had a great time in...
Pros: Loved that everything was within walking distance downtow.
Cons: The hotel is dated and the room could have been cleaner and with some upgrades.
7.1
Anonymous
Good
09-05-2016
Good
Pros: Loved the view from the room.
Front desk ladies very friendly and helpful.
Cons: The shower walls looked like they weren't cleaned for awhile. Same with the walls in the actual room.
7.9
Anonymous
Good
09-04-2016
Summer 2016
Pros: Close to the waterfront
Cons: Balcony was not very clean
8.3
Anonymous
Very Good
09-04-2016
My stay there was excellent....
Pros: I love the view.. was excellent
Cons: Everything was great.. but not too happy with the washroom need to improve on that..
5.0
Anonymous
Fair
09-04-2016
location location location but at...
Pros: Location
Cons: Carpets were damp and grimy bare feet turned black even after a shower, bathrooms were small and not too clean
10.0
Anonymous
Exceptional
09-03-2016
Exceptional
Pros: Great location and fantastic reception staff. In particular the two young guys were so helpful to us. Great stay.
Cons:
6.7
Anonymous
Pleasant
08-31-2016
Pleasant
Pros: Location
Cons: Not enough parking at the end of the day and having to find a spot.
7.9
Anonymous
Good
08-31-2016
Good
Pros:
Cons: The hidden market fee added to my bill
There was no market when I was there.
7.1
Anonymous
Good
08-30-2016
Good
Pros: Good location, clean
Cons: We first got a room on the first floor, but it smelled musty and humid. We got moved to the 2nd floor which was better.
6.7
Anonymous
Pleasant
08-30-2016
3star hotel but good location
Pros: Perfect Location
Cons: Poor break fast. Hotel and restaurant really needs renowation.
7.5
Anonymous
Good
08-29-2016
Good
Pros: Great locations
Cons: price could be better
10.0
Anonymous
Exceptional
08-29-2016
I will be back!!
Pros: Beds were amazing and the room was spacious. Loved the balcony over looking the water.
Pool was great, always clean, and the deckside chairs were very comfortable
Loved the little fridge as it was very hot and we keep our soda and juices in there.
Cons: the wifi never ever worked for the 3 days we were there regardless of the time of day or night.
7.5
Anonymous
Good
08-29-2016
Thousand Island Fun getaway
Pros: Bed was comfy! Staff was friendly & Helpful. Waterfront was very near. View was good. The venue was handy to the cruise boat!
Cons: Breakfast buffet was "Okay". Venue was as expected! No great surprise. Hotel was ready for a reno/upgrade
7.9
Anonymous
Good
08-28-2016
Good
Pros: The location is excellent
Cons: It is need of a face lift.
5.0
Anonymous
Fair
08-28-2016
Yuk...
Pros: The breakfast and that's it...
Cons: The rooms were dingy and gross and bugs in every nook. We booked three nights but left after first one... also went to make a coffee and machine didn't work...
8.8
Anonymous
Excellent
08-27-2016
Great getaway
Pros: We Loved the View over the lake from our hotel room
Cons: We didn't like the fact that there wasn't music or a band on the outdoor patio. We feel like you'd get way more people as while we were there it was empty.
10.0
Anonymous
Exceptional
08-27-2016
we had a great time...
Pros: the location, the staff was able to tell you what was going on in town.
Cons: there was nothing.
10.0
Anonymous
Exceptional
08-25-2016
Will return
Pros: Loved the view and the location
Cons:
9.2
Anonymous
Wonderful
08-24-2016
kingston is so beautiful!!!!
Pros: Finally a place where the pool water was perfect... both indoors and out! The bathroom floors are heated and they have a kerrig in the room! Love that they have a fridge also. Very clean!
Cons: The elevators are too small for the baggage cart. And our room key didn't always work.
9.2
Anonymous
Wonderful
08-23-2016
Superb
Pros: We had an excellent balcony overlooking the St. Lawrence.
Cons: We requested an early check in and when we arrived around 1:30 we were told that we could not check in early. No biggie it was an extremely busy weekend in Kingston.
9.2
Anonymous
Wonderful
08-23-2016
Great hotel to explore Kingston...
Pros: The location was perfect, we parked the car when we got there and everything was within walking distance. Super convenient.
Cons:
10.0
Anonymous
Exceptional
08-23-2016
Great Holiday Inn
Pros: Great Staff of helpful caring folks who really make you feel welcome and important
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