This hotel is on the waterfront and features some rooms with balconies overlooking the boat docks. For the best views book the corner king rooms which feature windows on two sides.
Smoke free premises. 197 units. 6 stories, interior corridors. Accessibility (Call).
Cons: We had an issue with the carpets being damp as well as construction noise outside but the staff was very good at dealing with our feedback and reimbursing us for the disruption and discomfort
7.9
Gerry
Good
young couple
09-20-2016
Pros: The bed was perfect
Cons: Everything's great
5.8
Josiah's
Okay
review category group of friends
09-20-2016
Pros: The location is good
Cons: Dirty and smells bad. Too many bugs and price way to high
9.2
Christine
Wonderful
family with young children
09-20-2016
Pros: Brunch was great, close to everything!
Cons: Bathroom taps need to be replaced.
8.8
Eileen
Excellent
mature couple
09-17-2016
Pros: The location was great and the discounted price for parking was great! I've parked in New York and Philadelphia for a whole lot more!! The staff was friendly and the room was clean.
Cons: The Keurig coffee maker didn't work properly, but we were only there for one morning.
6.7
Christie
Pleasant
young couple
09-15-2016
Pros: The location was perfect
Cons: I wasn't aware that hotel was under renovations when I booked. Also the double beds are small and uncomfortable
7.9
Barbara
Good
young couple
09-15-2016
Pros: Location staff parking
Cons:
9.6
Hopeton
Exceptional
solo traveller
09-13-2016
Pros: Great view friendly staff fantastic local
Cons:
10.0
Tara
Exceptional
family with young children
09-13-2016
Pros: Everything!
Cons: No complaints!
9.2
Alexia
Wonderful
family with young children
09-08-2016
Pros: Large room and very comfortable bed. Nice view from balcony. Good food at restaurant.
But most particularly, extremely kind staff! (Reception, restaurant)
Cons:
7.5
Amy
Good
young couple
09-07-2016
Pros: location was perfect for enjoying downtown Kingston
Cons: breakfast serving staff were less than helpful or attentive
6.7
Angela
Pleasant
review category group of friends
09-06-2016
Pros: Location was perfect
Cons: Washroom bigger
Needs renovation - dated
Too much money for what you got
Shouldn't have to pay for parking at those prices
8.5
Diane
Excellent
mature couple
09-06-2016
Pros: Loved that everything was within walking distance downtow.
Cons: The hotel is dated and the room could have been cleaner and with some upgrades.
7.1
Christine
Good
young couple
09-05-2016
Pros: Loved the view from the room.
Front desk ladies very friendly and helpful.
Cons: The shower walls looked like they weren't cleaned for awhile. Same with the walls in the actual room.
7.9
Summer
Good
young couple
09-04-2016
Pros: Close to the waterfront
Cons: Balcony was not very clean
8.3
Shameza
Very Good
family with young children
09-04-2016
Pros: I love the view.. was excellent
Cons: Everything was great.. but not too happy with the washroom need to improve on that..
5.0
James
Fair
family with young children
09-04-2016
Pros: Location
Cons: Carpets were damp and grimy bare feet turned black even after a shower, bathrooms were small and not too clean
10.0
Karl
Exceptional
family with young children
09-03-2016
Pros: Great location and fantastic reception staff. In particular the two young guys were so helpful to us. Great stay.
Cons:
6.7
Aldith
Pleasant
family with young children
08-31-2016
Pros: Location
Cons: Not enough parking at the end of the day and having to find a spot.
7.9
Wayne
Good
solo traveller
08-31-2016
Pros:
Cons: The hidden market fee added to my bill
There was no market when I was there.
7.1
James
Good
solo traveller
08-30-2016
Pros: Good location, clean
Cons: We first got a room on the first floor, but it smelled musty and humid. We got moved to the 2nd floor which was better.
6.7
Maryam
Pleasant
review category group of friends
08-30-2016
Pros: Perfect Location
Cons: Poor break fast. Hotel and restaurant really needs renowation.
7.5
Tami
Good
mature couple
08-29-2016
Pros: Great locations
Cons: price could be better
10.0
Sharon
Exceptional
review category group of friends
08-29-2016
Pros: Beds were amazing and the room was spacious. Loved the balcony over looking the water.
Pool was great, always clean, and the deckside chairs were very comfortable
Loved the little fridge as it was very hot and we keep our soda and juices in there.
Cons: the wifi never ever worked for the 3 days we were there regardless of the time of day or night.
7.5
John
Good
mature couple
08-29-2016
Pros: Bed was comfy! Staff was friendly & Helpful. Waterfront was very near. View was good. The venue was handy to the cruise boat!
Cons: Breakfast buffet was "Okay". Venue was as expected! No great surprise. Hotel was ready for a reno/upgrade
7.9
Wayne
Good
solo traveller
08-28-2016
Pros: The location is excellent
Cons: It is need of a face lift.
5.0
Ann
Fair
family with young children
08-28-2016
Pros: The breakfast and that's it...
Cons: The rooms were dingy and gross and bugs in every nook. We booked three nights but left after first one... also went to make a coffee and machine didn't work...
8.8
Bryan
Excellent
mature couple
08-27-2016
Pros: We Loved the View over the lake from our hotel room
Cons: We didn't like the fact that there wasn't music or a band on the outdoor patio. We feel like you'd get way more people as while we were there it was empty.
10.0
Loma
Exceptional
mature couple
08-27-2016
Pros: the location, the staff was able to tell you what was going on in town.
Cons: there was nothing.
10.0
Derek
Exceptional
mature couple
08-25-2016
Pros: Loved the view and the location
Cons:
9.2
Robert
Wonderful
mature couple
08-24-2016
Pros: Finally a place where the pool water was perfect... both indoors and out! The bathroom floors are heated and they have a kerrig in the room! Love that they have a fridge also. Very clean!
Cons: The elevators are too small for the baggage cart. And our room key didn't always work.
8.0
Philip
Very Good
Senior Traveler
08-23-2016
Pros: Location, Location, Location
Cons:
9.2
Robert
Wonderful
mature couple
08-23-2016
Pros: We had an excellent balcony overlooking the St. Lawrence.
Cons: We requested an early check in and when we arrived around 1:30 we were told that we could not check in early. No biggie it was an extremely busy weekend in Kingston.
9.2
Scott
Wonderful
mature couple
08-23-2016
Pros: The location was perfect, we parked the car when we got there and everything was within walking distance. Super convenient.
Cons:
10.0
Michael
Exceptional
mature couple
08-23-2016
Pros: Great Staff of helpful caring folks who really make you feel welcome and important
Cons: Nothing !!
4.0
Verified Hotel Guest
Disappointing
Group Traveler
08-21-2016
Pros: Location. Comfortable bed.
Cons: Damp room. Fitness center out of date.
7.1
Katherine
Good
young couple
08-21-2016
Pros: The location was great, the staff was friendly, and the bed was very comfortable.
Cons: The bathroom was run down and a bit dirty. The shower didn't drain and I informed the front desk but nobody came to fix it.
5.8
Jan
Okay
family with older children
08-19-2016
Pros: Location
Cons: Carpet was musty and wrinkled. Mildew in bathroom shower was stuck and difficult to get on. My mom had emergecy surgery we needed to stay lical for her they wouldnt give me hospital rate as i had booked on expedia. Would not go back
7.5
Robert
Good
mature couple
08-18-2016
Pros: The staff was very helpful after first room had an issue
Cons: The initial room that we received was full of dead bugs on curling followed by a love bug in the sofa bed
5.0
Verified Hotel Guest
Fair
Traveling as Couple
08-16-2016
Pros: Location
Cons: Floor in the room was damp. Mildew in the shower.
9.6
Jacqueline
Exceptional
mature couple
08-16-2016
Pros: Sunday brunch and daily breakfasts very reasonable. Surprised the dining room so quiet tha time of day! But nice for us.
Cons: A bit pricier than I like, but understandable wit such heavy tourist traffic. We were here to visit family.
5.0
Gerda
Fair
family with older children
08-16-2016
Pros: The breakfast and location
Cons: The room was not clean and dated. The balcony was equally dirty as well as the bathroom.
Hotel seemed to be understaffed.
7.5
Pat
Good
mature couple
08-15-2016
Pros: Bed was comfortable
Cons: No continental breakfast.
Expensive
7.9
Angscottie
Good
family with young children
08-15-2016
Pros:
Cons: Could do with some modernising ie carpets
3.8
Fadi
Poor
family with young children
08-15-2016
Pros: The location .
Cons: Not clean , 4 times in 18 hrs to the front desk to get my keys working , not clean anewere in the hotel, swimming pool was not accepting us because the lifgaurd in charge of 30 people at the time , so we stayed in our room instead .
7.1
Joseph
Good
mature couple
08-14-2016
Pros: good location.
Cons: Not very clean. Balcony was so dirty we had to have it cleaned before it could be used.
7.9
Richard
Good
family with older children
08-14-2016
Pros: Great location
Cons:
9.2
Wayne
Wonderful
mature couple
08-13-2016
Pros: Our balcony over looking the water. The size of the room and the location of the hotel.
Cons: Balcony was not as clean as we would like.
We found the bed was softer than our like.
7.9
Tom
Good
young couple
08-13-2016
Pros: Good location, near to lots of restaurants in town
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