Sheraton Gateway Hotel in Toronto International Airport

AAA Inspector Rating
8.7
Excellent
1042 Guest Ratings
Terminal 3, Toronto AMF
Mississauga, ON L5P 1C4- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This airport hotel offers elegant common areas, a 24-hour fitness center, meeting facilities and large guest rooms. It is the only hotel located directly at Toronto Pearson International Airport. Smoke free premises. 474 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Toronto Pearson International Airport. Terminal 3, Toronto AMF L5P 1C4 (PO Box 3000).
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, also, Mahogany Grill, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room, massage.
Guest Services
valet laundry, airport transportation, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1042 guests
Showing reviews 1 - 5 of 50
8.8
Jill
Excellent
solo traveller
09-27-2016
Pros: Convience to airport, the bed and pillows were amazing
Cons: I thought for the price the suite would be more updated. Wif I should be free
5.8
Tara
Okay
young couple
09-25-2016
Pros: My fiancé and I loved the bed and the pool!
Cons: I had requested a month in advance that I needed a fridge in my room. When I was checking in the girl told me I had to wait 5 minutes so they could check and make sure I had a fridge in my room. I didn't mind waiting. So the girl said everything's good and that our fridge was in there. We get to our room and there's no fridge. So we call the guests services and I explained that there wasn't a fridge, she then goes on to tell me that this hotel doesn't have fridges but she was going to ask someone and call me back. Waited 10 minutes so I called them back this time a man answered and he said he would look or move us to another room. So he found one but it was warm so I had to wait 4 hours for it to get cold after I was already told I had one in my room that should have been ready to go. The bathroom fan didn't work and there was mold on the wall. There was screaming children in the hall at 130am. Just an overall horrible experience and not worth my $250 I'd like a refund!
8.8
Iryna
Excellent
family with young children
09-25-2016
Pros: Location, train from the Terminals stops at the hotel door, no need to even go outside.The room is spacious and very clean. Coffee machine with Starbucks coffee capsules.Free parking, lots of space.
Cons: No minibar, no cattle to heat water even though tea bags were there next to coffee machine. Reception staff is OK. Check-in was fast, but no details about what is available in the hotel were given, about restaurant or breakfast for example.
9.6
Beverley
Exceptional
mature couple
09-16-2016
Pros: Exceptional check-in service. Bed was very comfortable; top-quality linens. Also, in my rush to catch a flight, I forgot my cell phone. Natalia responded quickly; my phone was delivered the next day (Toronto to Victoria, BC). Her quick follow-up was much appreciated.
Cons:
8.8
Carolyn
Excellent
young couple
09-16-2016
Pros: Bed was comfy, staff was very friendly.
Cons: Room smelled a little funny. May have been the cleaning materials.
Showing reviews 1 - 5 of 50