This high-rise property features a huge stone fireplace and a native art center in the lobby. Guests enjoy the full-service spa, large indoor pool and well-equipped fitness center. The location is central to the Fallsview Casino and the main area attractions. Rooms are spacious and well-appointed.
Smoke free premises. 224 units. 18 stories, interior corridors.
check-in 3:30 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 777 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: First of all the location is excellent - it is 2 blocks from the Falls, the Restaurant in the Hotel is excellent - the pool is excellent- the staff was knowledgeable and helpful. Beautiful, classy looking hotel.
Cons: We could only get smoking rooms in our price range - absolutely did NOT like - will not book this kind of room again.
5.0
Anonymous
Fair
08-11-2017
Pros: Beautiful hotel. Unfortunately the sheets were like wax paper - very stiff and uncomfortable. We had air cranked to 60 for the entire stay - no relief - very warm - view was horrible of roof top - no emergency access window nor fresh air :(
Cons: Unfortunately the sheets were like wax paper - very stiff and uncomfortable. We had air cranked to 60 for the entire stay - no relief - very warm - view was horrible of roof top - no emergency access window nor fresh air :(
8.0
Anonymous
Very Good
08-11-2017
Pros: Room space.
Cons: After offering free parking, they billed me for 2 days of parking. Too bad.Not having a microwave oven.
8.0
Anonymous
Very Good
08-11-2017
Pros: staff where nice
Cons: Room was smelling with smoke
5.0
Anonymous
Fair
08-11-2017
Pros: Nice decor in the lobby.
Cons: 1. Two elevators for entire hotel - not nearly enough. We waited for 20 minutes one time for an elevator. 2. Pool was grimy and small. 3. Hotel staff not particularly friendly.
7.0
Anonymous
Good
08-11-2017
Pros: Close to all main attractions
Cons: Walls feel paper thin. I felt like I was part of a conversation with the guests next door.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was fantastic
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was very clean as well as hotel was super. Staff was good & answered all my questions. Pool was very clean & bigger then most hotels
Cons: My girlfriend thought the pillows could have been fluffier. The room needs a paint job for sure
5.0
Anonymous
Fair
08-11-2017
Pros: River view
Cons: WiFi was very weak
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, comfortable, and close to casino
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: View from room 1910 amazing! Within 10 minute walking distance to Falls, casinos, restaraunts, shops, etc.
Cons: Had to pay $15 per day to park.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean and close to attractions
Cons: Only 2 elevators. Had to wait sometimes. Pool was small, crowded.
6.0
Anonymous
Pleasant
08-11-2017
Pros: It was very close to everything. 5 minute walk to attractions, 10 minute walk to the falls. And chocolate chip cookies!
Cons: The room wasn't very clean. There was hair all over the tub that definitely wasn't mine. And makeup on stains on the towels.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Beds, pool, sauna
Cons: I guess the lack of robes. Bathroom floor and walls were a bit dirty
9.0
Anonymous
Wonderful
08-11-2017
Pros: Quite and location is good.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Staff is relly nice and helper Good wifi
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location! Within walking distance to most attractions, but far enough away to be quiet.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked everything about this hotel and would book there again
Cons: No luggage carts because it was so busy and the 75$ incidental charge. Hope they took it off like they said they would
9.0
Anonymous
Wonderful
08-11-2017
Pros: The size of the hotel, pool area, breakfast buffet and service were excellent.
Cons: The room had a smell to it. Couldn't exactly figure out what it was but it was definitely there.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was very nice at arrival and departure.
Cons: Some of the lamps in the room were burnt out and one was broken.these things should be looked at and fixed or changed before renting room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly, attentive staff. Charming hotel, home-y atmosphere. Helpful hotel employee helped with a booking problem. GREAT rooms, comfy beds. Super views! Easy, affordable parking. Close to everything. Warm greeting with a warm cookie! So many features.
Cons: Not a thing. Everything was perfect.
8.0
Anonymous
Very Good
08-11-2017
Pros: View was good
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing.
Cons: They did not give us the room we were supposed to get. They gave us two queens instead of one king and also a city view instead of the falls view.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Huge bedrooms, powerful water pressure in shower, resort type feel.
Cons: Staff wasn't the friendliest I've encountered.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Good location and nice layout
Cons: Cold rooms... problems with the termastat. Bathtub will fill up while showering so standing in water for your shower then after takes about 15 min to drain so ring around tub that is quite gross.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and view
Cons: Parking was expensive
10.0
Anonymous
Exceptional
08-11-2017
Pros: The view was beautiful. The distance to the falls was reasonable.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: Remodel the hotel with new carpets, paint and bathroom layout. The 2 by 2 shower is a disgrace for Doubletree brand.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Really nice hotel, clean rooms, loved the cookie every night and fridge in room. Loved view from room.
Cons: Did not like that I had no microwave in room. Didn't like paying for parking. Payed enough in hotel fees that parking should be free.. also they would not give me my points as a Hilton honor silver member.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Rooms were clean
Cons: I am non-smoking person, and I could smell a lot of smoking odor in the entire lobby area.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, friendly helpful staff.
Cons: Chlorine in the pool was so strong that I had to leave the area. Could just be super sensitivity as well.
10.0
Anonymous
Exceptional
08-11-2017
Pros: GREAT POOL AREA AND LOCATION!
Cons:
7.9
Anonymous
Good
08-01-2016
Great location But Shouldn't Have...
Pros: The hotel is beautiful and the location between Clifton Hill and the falls was perfect!
Cons: The noise from other rooms as well as the halls. I could tell exactly when the people beside us and above us was showering as well as could hear complete conversations from people walking outside our door.
9.6
Anonymous
Exceptional
08-01-2016
Nice place. Make sure you...
Pros: Rooms were comfortable, quiet and clean
Cons: Staff said they had a business center. I went in and printed tickets. Turns out the center was run by UPS and they charged me $9 for 4 sheets of paper. The hotel business center that is complimentary is 1 floor down. Careful with this.
7.1
Anonymous
Good
07-31-2016
Good
Pros:
Cons: In a bit of a wasteland.
9.6
Anonymous
Exceptional
07-30-2016
Exceptional
Pros: Excellent staff and decor. Beautiful resort.
Cons: The pool was rather small and constantly filled with kids.
7.9
Anonymous
Good
07-26-2016
Good
Pros: Very nice and good view of the fireworks.
Cons: Restaurant prices a bit high
10.0
Anonymous
Exceptional
07-24-2016
Fantastic place to stay.
Pros: Very clean. Great location. Close enough to walk everywhere but in a great spot for quietness.
Cons: My family was fine with everything at the hotel.
10.0
Anonymous
Exceptional
07-24-2016
Very nice place!
Pros: Very friendly staff at check- in. The lady at the desk gave us a quick over view of the area, maps, and tips! Ya gotta love those cookies at the desk!!!
Cons: No breakfast! I think there was a restaurant on site, but weren't given any info?
9.2
Anonymous
Wonderful
07-21-2016
Superb
Pros: location and the hotel looks great
Cons: charges for parking lot. coming from NYC there is no charges for parking lot especially when real estate is cheap there. lots of lots for sales and plenty
7.1
Anonymous
Good
07-20-2016
Good
Pros:
Cons: Breakfast very poir
10.0
Anonymous
Exceptional
07-12-2016
Excellent quality, clean hotel!
Pros: The free cookies!!
Cons: Tv was hard to operate
9.6
Anonymous
Exceptional
07-11-2016
Great stay!
Pros: Free cookies, great beds, clean rooms, beautiful decor and great location.
Cons: Restaurant not worth the money, awful!! And charged for parking and no complimentary coffee!
10.0
Anonymous
Exceptional
07-09-2016
Wonderful stay close to the...
Pros: Staff was very welcoming and greeted us with warm cookies during check-in. The employees were very friendly, including staff at the front-desk, gift shop, and restaurant.
Cons:
9.6
Anonymous
Exceptional
07-06-2016
Exceptional
Pros: Love the cookies at check-in whenever I stay at a Doubletree. Pool was nice & very clean everywhere. Ordered more towels and they were there in a jiffy. Good location...walking distance to Clifton Hill, The Falls and the casino.
Cons: Because it was a long weekend at the start of summer, it was extraordinarily expensive. Understandable of course but still a little shocking to the old credit card. At least it was cheaper the 2nd night!
9.2
Anonymous
Wonderful
07-05-2016
Great
Pros: Location.
Our stay experience was great.
Cookies at check-in are awesome.
Rooms very spacious. We had 4 adults in one room with 2 queen beds and still spacious enough.
Cons: The lady at the reception, while checking in, seemed to have an indifferent attitude when she saw we were booking.com customers.
8.8
Anonymous
Excellent
07-04-2016
Room very nice and enjoyed...
Pros: View from room good view of American falls. Staff was very pleasant. Room was very comfortable.
Cons: WIFI was a bit hard to get on. First room was smoky smelling and was told the floor use to be a smoking floor, The house keeping attendant took it on herself to find another room with similar view that was not smoky. AS I was leaving, I found a cork under my bed, we didn't use anything with a cork so apparently cleaning staff never cleaned under the bed. What else might have been left under there that couldn't be seen.
10.0
Anonymous
Exceptional
07-03-2016
Great hotel, great location
Pros: The hotel was amazing with a great location, rooms clean and tidy, pool great. Food in hotel was great and reasonable. I can't recommend this hotel highly enough. We were on floor 4 and could see part of the falls, sonot too bad.We walked to the falls in 10mins.
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