Holiday Inn by the Falls

AAA Inspector Rating
5339 Murray St
Niagara Falls, ON L2G 2J3- Map It
Photos
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AAA Inspector Notes
A short walk to the falls and the casino, rooms are a good size and feature marble bathrooms. A nicely landscaped outdoor pool area offers a nice retreat in the summer months. The restaurant's large patio is ideal for people-watching. Smoke free premises. 122 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of the falls; directly across from casino. Adjacent to Skylon Tower. 5339 Murray St L2G 2J3.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
Coco's Terrace Steakhouse, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
cancellation fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 510 guests
Showing reviews 1 - 5 of 50
8.0
Verified AAA Guest
Very Good
Family w/Teens
07-17-2016
Comfortable, clean. Not fancy. no view of the falls.
Pros: Good breakfast buffet, and wood oven fired pizza. No daily parking fee. Reasonable accommodations for the money.
Cons: No view of the falls, wifi sketchy on our side of the building- had to go to the lobby for constant connection.
7.5
Mary
Good
young couple
04-19-2017
Pros: It was close to the Falls and the Casinos.
Cons: The hotel was remodeling and their restaurant was closed for the remodeling.
8.8
Mirna
Excellent
family with young children
04-17-2017
Pros: For me everything was good, except that breakfast and the indoor pool.
Cons: I didn't like the food in the breakfast,because they offer a buffet but it's not true when the season is low. Also, the hotel is under construction and there wasn't pool service in the hotel.
4.2
Maria
Disappointing
family with young children
04-14-2017
Pros: Location is nice, very central. Staff is pleasant
Cons: This hotel should not be open to the public, it is UNDER CONSTRUCTION. The POOL IS CLOSED (they do not tell you until you check in). After an 8 hour trip, we were looking forward to the hot tub, however, we had to go outside to the next door Quality Inn pool which was often crowded. There are mattresses in the hallway, as well as boxes of tools and bags of trash. The wait for the elevator is long because the workmen are using it to haul equipment and the like. It is an old hotel getting a cheap, quick facelift, the painting in our room wasn't even complete and the floor was uneven. The noise from the construction is constant, with drilling and loud talking in the hallways starting before 9am. This was supposed to be a special, once in a lifetime family trip and this hotel was a huge disappointment. I relied on Holiday Inn being a reputable brand, I will think twice of ever stating at one again.
3.3
Moabi
Poor
family with young children
04-14-2017
Pros: Nothing was good. Very noise place. Second receptionist was ok. Not the one who received us the first day.
Cons: Bed
Showing reviews 1 - 5 of 50