Located on a hilltop, the hotel offers a wonderful view of the falls from many of its guest rooms and public areas. The hotel features spacious, well-appointed guest rooms. Larger family-style units and luxurious hot tub suites with gas fireplaces also are available. All rooms have spacious modern bathrooms, many with hot tubs. The property is a full-service hotel and features valet parking, full bell staff and a knowledgeable concierge who can assist in booking all your sightseeing tours.
Smoke free premises. 432 units. 23 stories, interior corridors. Accessibility (Call).
Pros: We booked a Riverview room which had a nice view but we asked to be moved to a Fallsview for our second night and boy was it worth the extra fee. We had a perfect view of Niagara Falls! Both rooms were clean but the Fallsview room had a sitting area, jacuzzi, etc. plus a spectacular view. The staff were friendly and helpful. The lounge restaurant in the hotel had great food and it really does not look like it would, it is very subdued. We will definitely stay there again and hope to ask for the same room with the fallsview.
Cons: It is not yet as built up as the other areas of Niagara Falls but I am sure by the next time we visit there will be more to do right by the hotel.
3.8
Kingston
Poor
young couple
10-17-2017
Would not stay there again......
Pros:
Cons: For the price.. the room was not even ready and we arrived 60 minutes after check in.
The bar where we waited had one server!!! Really Marriot!
9.2
Robert
Wonderful
young couple
10-16-2017
Very nice
Pros: All went very well every one was helpful
Cons: Did not like the idea of having to pay for parking after the money I spent on my for my stay.
8.8
Helen
Excellent
review category group of friends
10-16-2017
Fabulous
Pros: the views
Cons: food prices
10.0
Darryl
Exceptional
review category group of friends
10-16-2017
Great
Pros: No
Cons: The price for parking
2.9
Siseob
Poor
young couple
10-16-2017
Very poor
Pros:
Cons: River view room is very very bad. View is little river view as the corner of hotel.Even though no TV in room.
This hotel is worst hotel in Niagara falls city.
9.6
Tim
Exceptional
young couple
10-16-2017
Falls of glory
Pros: Fabulous falls view
Cons: Top many add on extras. Especially expensive parking (C$40 PER night).
8.8
Khairiah
Excellent
family with young children
10-16-2017
Excellent location on the falls...
Pros: The location and the view of the falls!!! Amazing!!
The internet was excellent and the beds were comfortable.
Cons: No refrigerator in the room. For the price you pay you would expect at least a little fridge.
Not enough drawers for folded clothes.
The valet car parking was extremely expensive !!!! In fact,the only thing that would turn me away from booking at this hotel again is the overpriced parking fee.
9.2
Beth
Wonderful
young couple
10-15-2017
It's all about the view...
Pros: Spectacular view! Fun amenities (spa tub, fireplace). Very nice staff. Clean and comfy.
Cons: Unfortunately the spa tub made gurgling noises all night long despite my many attempts to adjust the controls. Also, there were no bathrobes. That was disappointing after a nice soak in the whirlpool bath.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Lots of commercial conveniences and best location to get to the incline
Pros: Great view for the price we paid
Cons: Our room was obviously dated, both finishes and furniture. The rooms seem to be in the process of getting updated
10.0
Taunia
Exceptional
Traveling as Couple
10-13-2017
Pros: View, event booking staff
Cons:
8.0
Jeffrey
Very Good
Traveling as Couple
10-13-2017
Pros: Location
Cons: Staff, tourist trap, lack of help to navigate the deal for the area. Example: hotel had a kiosk that sold event packages for more than double what we purchased it for from the event venue. I don' think a hotel should profit from its guest so egregiousl.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: location, convenience, services all excellent!
Cons:
10.0
Laura
Exceptional
Traveling as Couple
10-13-2017
Pros: Staff was extremely friendly and accommodating
Cons: no
10.0
Kimberlee
Exceptional
Family with Teens
10-13-2017
Pros: great view of falls
Cons:
10.0
Lawrence
Exceptional
Traveling as Couple
10-13-2017
Pros: The view was right out to the falls. Room was better than expected.
Cons:
7.0
Shawn
Good
Traveling as Couple
10-13-2017
Pros: Honestly, I was pretty mad. It quoted me one price ($---), and then when I clicked through it changed it to $---. The change was on the side bar, and in the main text it just said there was availablity so I filled in my information an
Cons: Honestly, I was pretty mad. It quoted me one price ($---), and then when I clicked through it changed it to $---. The change was on the side bar, and in the main text it just said there was availablity so I filled in my information an
3.0
Sungmin
Poor
Family with Young Children
10-13-2017
Pros: Location Fallsview through the window Just it all
Cons: 1Water bottle $7 Wifi $7 Parking $45 Who can expect this?
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: The Staff!!! It was chaotically busy made worse by badly behaving guests. The valet parking, check-in, bellhop and house keeping staff were amazingly polite, professional and far more patient then some of those other guests deserved.
Cons: Other guests who were yelling at & had unrealistically demands of the staff. The staff remained very professional, polite & actively resolved issues. GUESTS-don't treat hotel staff badly, you never know who is watching & how that will affect your future.
8.0
Arif
Very Good
Family with Young Children
10-13-2017
Pros: The view was amazing and the staff are wonderful. They're very polite, helpful and always smile.
Cons: I was taking a shower at 10:30AM and a rush of cold water started to run. I checked the bath and sink and all were running very cold water. This was quite annoying.
10.0
Andrew
Exceptional
10-13-2017
Pros: The usual stellar Marriott personnel. Requests re room service was most prompt. Service techs and maid staff were courteous and professional. We felt comfy and pleased to be at such a lovely hotel.
Cons: Some jam up on valet parking upon arrival. Nevertheless, valets extremely professional and courteous.
9.0
Steven
Wonderful
Traveling as Couple
10-13-2017
Pros: Amazing view of the falls!
Cons: Parking an extra $35 WIFI in the room an extra charge, feels like your being nickeled and dimed after paying a heavy price for the great room and views.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: View was awesome
Cons: Room was not cleaned well before we checked in. Food from previous guest left in fridge. Used toothpick left on night stand. Woman's hair piece found on floor. Charged $35.00 per day to park car at their hotel.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Location, view of the falls, walking bridge over road with direct connection to people mover ($7/day) that connects with falls attraction. Since parking is expensive EVERYWHERE ($25+), this hotel ranks higher than the rest. Nice restaurants close by.
Cons: Pretty much forced to valet park. No public parking spaces close by. I think this is a problem everywhere in niagara falls. It's hard to think of anything else negative about this hotel, it was fantastic other than the price "skyrocketed" around Jan 1.
10.0
Kamal
Exceptional
10-13-2017
Pros: Excellent view
Cons: Parking charge is separate of room fee
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: The view of the falls. It was a fantastic experience.
Cons: The parking is overpriced, but you can park for $5 at the casino 3 minutes away walking.
9.0
Christine
Wonderful
Senior Traveler
10-13-2017
Pros: Location overlooking the falls.
Cons: This was a trip with my son back to Syracue University. Spent three nights at this hotel.
8.0
Timothy
Very Good
Traveling as Couple
10-13-2017
Pros: Great room! Fantastic view of the falls. Very reasonably priced. Starbucks in lobby.
Cons: Refundable security deposit charged to card upon check-in. Bar and kitchen close rather early. Lobby always seems a bit hectic. Parking is WAY overpriced!
6.0
Verified Hotel Guest
Pleasant
10-13-2017
Pros: Location
Cons: Late check in , dirty bathroom, dated hallway, unfriendly staff.
10.0
Ken
Exceptional
10-13-2017
Pros: All of it.
Cons: Our room only had 1 chair and ottoman to sit on to look out over the falls. There were 2 of us in the room so one perosn had to sit on the desk chair.
10.0
Marissa
Exceptional
10-13-2017
Pros: Gud service
Cons: Guest need bathrobe and slipper., rather than that., its excellent
8.0
Paul
Very Good
Traveling as Couple
10-13-2017
Pros: Location is great and the Fallsview is even better.
Cons: Fireplace did not heat-all it did was look good
2.0
Verified Hotel Guest
Poor
Traveling as Couple
10-13-2017
Pros: The only thing I liked about it is the view. I had a falls view room which did over look the falls.
Cons: Room was not that clean. The Jacuzzi tub was dirty, the coffee pot still had old grounds in it. It was also outdated. The sauna was very smelly and dirty! Ruined any intentions I had of using the pool and hot tub. Charged for parking. No internet in room
8.0
Kathy
Very Good
Traveling as Couple
10-13-2017
Pros: Location looking at the Falls
Cons: Price of parking, no free internet
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-13-2017
Pros: Proximity to the falls.
Cons: Over-priced for such a generic hotel. Although a 'non-smoking' establishment, our room had a faint cigarette smell. We were assigned a double room on the 7th floor. The mini fridge did not work and we could hear noise from the elevator all night.
10.0
Harshad
Exceptional
Family with Teens
10-13-2017
Pros: Unfortunately we could not enjoy this hotel. Hotel is great with location, we will go in future.
Cons:
8.0
Adam
Very Good
Family with Young Children
10-13-2017
Pros: great view
Cons: parking was a bit of a rip off
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: Staff was enthusiastic, helpful, and engaged.
Cons: Room was not as clean as expected - there was hair in the bathtub upon arrival.
10.0
Antonio
Exceptional
Traveling as Couple
10-13-2017
Pros: Location was Perfect
Cons: No microwave in Rooms Parking is way to expensive for guests WiFi isn't free
5.0
Mohammed
Fair
Family with Young Children
10-13-2017
Pros: N/A
Cons: No balcony
10.0
Anthony
Exceptional
Family with Young Children
10-13-2017
Pros: The view from our room was unbelievable. I've visited Niagara Falls several times in the past, and I've NEVER had a view like that. Being in our room was almost like being on an observation deck for the falls.
Cons: No.
10.0
Kristina
Exceptional
Traveling as Couple
10-13-2017
Pros:
Cons: Parking was 39$ a night. You can park down the street in an open air lot for 20$.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: The view of the horseshoe,American and Bridal Veil Falls.
Cons: One waiter at the restaurant wasn't very friendly and it seemed it was a bother to be serving us.
10.0
Alycia
Exceptional
Traveling as Couple
10-13-2017
Pros: The view! And the modernization of the room. Unbelievably comfortable bed and the two person whirlpool is incredible.
Cons: The hotel bar staff was very rude and inattentive. Also, having to pay for wifi was a downer as we were from out of the country. Otherwise no issues!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Excellent view from room!! Room extremely clean
Cons: The expensive bottle of water :(
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Location
Cons: Fridge in room did not work and the thermostat wasn't functioning properly.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Location! Location! Location! Awesome views from the 18 floor room, falls view room. Well worth the money.
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