This hotel offers a chic contemporary style in both rooms and public areas. Treat yourself to a room on a high floor with a view of the falls for a night to remember.
Smoke free premises. 232 units. 5-15 stories, interior corridors. Accessibility (Call).
Cons: Room was dirty, old pipes making so much noise dor the room i got
6.0
Anonymous
Pleasant
08-11-2017
Pros: Staff was very very helpful in providing us with a new room. Radisson staff saved the day..
Cons: Room that we got was old, dark, and smelled really bad.
5.0
Anonymous
Fair
08-11-2017
Pros: The room was very clean, and the staff were very friendly.
Cons: I did not like the mandatory valet; some people dont like others driving their car. But I know it's downtown and they need to keep riffraff out. Wish I knew room was on 2nd floor. Paid extra for view, then trees ruined it. Also, no toothpaste?
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was very helpful and accommodating when we confronted issues.
Cons: We changed our rooms twice because they were not clean. They smelled and had leftover hair from the previous guest and stains.
9.0
Anonymous
Wonderful
08-11-2017
Surprised how nice it was
Pros: Excellent front desk service. Clean room, deep relaxing bath tub.
Cons: Nothing
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location
Cons: Everything except location
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was clean, which is always a major plus! Staff was great and very helpful. Parking staff was extremely friendly/funny and went above and beyond to be helpful.
Cons: My only negative for our two night stay was that we both dislike the comfort number beds. They were uncomfortable no matter what number it was set on, was like sleeping an air-mattress. One of the beds kept resetting to 75 which is basically a rock.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We enjoyed the location of the hotel. Our room has a slight view of the falls, which was a nice surprise. The hotel staff was very accommodating and friendly. We would definitely stay here again.
Cons: It is a bit further away but if you don't mind walking a few extra minutes to the falls it is worth it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very beautiful, clean and the staff was friendly. View was amazing
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The veiw of the falls, the staff, how close it was to everything we wanted to veiw.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent location, beautiful view and a great service.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The service was excellent and the staff were very friendly
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel staff was professional the minute we walked into the door the room was already ready for us when we got there easy registration
Cons: The hotel does not have continental breakfast.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The view and the bed was very comfortable
Cons: Did not include breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The bed was very comfortable
Cons: The $20 per day parking fees
10.0
Anonymous
Exceptional
08-11-2017
Pros: The Fallsview room was fabulous.The hot tub a bonus.
Cons: Friendly staff, great location.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice clean rooms
Cons: No hot tub
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were outstanding and helped us receive what we wanted, the girl at the desk was very helpful with our booking in, even though the reservation was not in the right name, she did everything she could to help us out.
Cons: no
7.0
Anonymous
Good
08-11-2017
Pros: Location and staff were great.
Cons: Rooms were not well cleaned, jacuzzi was not hot, room door was stuck and could not get out easily and no refrigerator in room was disapointing.
8.0
Anonymous
Very Good
08-11-2017
Pros: Fallsview was emazing. Location Good. Breakfast - No. :-(
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location of this hotel is close to the fall. The room is clean.
Cons: There is another hotel standing between this hotel and the fall, and the view is blocked to a certain degree depending on the room. The parking is not free. The room is small. The hotel is somewhat over-priced.
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: view of parking lot. rude check in staff
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location.
Cons: The room didn't have a mini fridge. Having one available is very convenient.
8.0
Anonymous
Very Good
08-11-2017
Pros: The view of the river and falls. The hotel itself was good overall. We had an issue with the room, which we reported and was resolved right away
Cons: The reason we did't have a perfect stay was because we ordered room service from Tony Roma's. They delivered only half of our ordered items, I called to cancel the missing items and was assured my bill would be adjusted. It was not, we overpaid $20.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location, 5 min. walk to Falls View Casino.
Cons: Room was old and dated with view of the parking lot
10.0
Anonymous
Exceptional
08-11-2017
Pros: Phenomenal view of the Falls. Very comfortable. Excellent price for such great accommodations.
Cons: The gift shop had weird hours and was not open a lot. Needed forgotten toiletries. Gift shop is run by the restaurant affiliated inside of the hotel. Other than that, everything was great.
8.0
Anonymous
Very Good
08-11-2017
Pros: VERY CLEAN ,HELPFULL ATTENTIVE STAFF AND GREAT SERVICE
Cons: ROOM VERY DARK, IT NEEDS CEILING LIGHTS
9.0
Anonymous
Wonderful
08-11-2017
Pros: I love the wall to wall windows
Cons: I wish they had more to offer in the lobby
10.0
Anonymous
Exceptional
08-11-2017
Pros: We loved the view of the falls. Our room was on the 11th floor. The sleep number bed was a bonus. We hope to come back in the near future.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: It is in a good location around Niagara Falls
Cons: The hotel has old low buildings and new high buildings. The cheapest room is the one in the lower building. There are old wallpaper and dusty furniture. There is not refrigerator, mini microwave oven. Even if the building is low, there is no window, only
5.0
Anonymous
Fair
08-11-2017
Pros: Location was good
Cons: The amount of money for the King Falls Suite I excepted a better BED. It was so hard so uncomfortable I didn't sleep at all.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The view of the horseshoe falls, and the Jacuzzi tub in the room. The additional shower was also very nice.
Cons: Perhaps the $20 parking fee that was charged for parking in their reserved lot. But the room rate was very reasonable for such a great room, so I guess there isn't much to complain about.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was really friendly. The room we stayed was tidy and clean. We enjoyed staying in Radisson hotel.
Cons: The pool was not really heated.
9.0
Anonymous
Wonderful
08-11-2017
Pros: close to many attractions and easy to locate
Cons: Room description not up to date...they said they have not had sleep number beds as advertised for several years
7.0
Anonymous
Good
08-11-2017
Pros: Decent price! Good location & view. Had a corner room that had a view of the falls! Washroom was nice & big! Room was decent size. Front desk was nice, so was valet.
Cons: Housekeeping staff was rude to my mom. First time we had this happen in all the times we have stayed at hotels. Parking is $20 a day but guess that's normal.
9.6
Anonymous
Exceptional
08-15-2017
Exceptional
Pros: Amazing views
Cons:
7.9
Anonymous
Good
08-15-2017
We enjoyed the hotel and...
Pros: We had a falls view 2 queen room on the 13th floor (1337). The view was exactly as pictured, and very good. The left half of the view is blocked by the hotel in front, but the majority of the Horseshoe Falls and the river upstream is visible from the room. It was beautiful lit up at night and we really enjoyed it!
Cons: It was a little more difficult than expected to get down to the riverwalk from this location. You have to either pay for the incline rail (less than $3, one way) or walk around over to Murray St. Not bad, but a little longer than anticipated. There is a WeGo shuttle stop across the street from the hotel if you want (we walked). The view of the falls from the Observation sidewalk up by the hotel is also very good.
5.4
Anonymous
Fair
08-15-2017
Ok
Pros: Comfy large bed and Bathroom
Cons: Bedroom too low down (4th floor) looked down on trash bins and back of other hotel. View of falls from bed good.
4.6
Anonymous
Disappointing
08-15-2017
Not worth the money
Pros: Very disappointed with this property,
Very much overpriced, old furnitures in the room , had to call for coffe since it was only one regular and one decaf,
Personnel at the hotel was so so, only valet personnel was really friendly .
We asked for a falls view and we did , but mostly cover with trees and looking at some garbage cans from the Marriott ( hotel in front ).
During our almost two week holidays in Toronto / niagara . This was most overpriced and disappointing hotel .
Cons: Unpleasant people, not enough coffee, towels in the room. Old furnitures, sofa bed was old and well used . I am a small person and could feel all the springs in it . We paid for a view instead we got partial view with trees and garbage .
2.5
Anonymous
Poor
08-15-2017
Room is very small
Pros: Nothing
Cons: Room
9.6
Anonymous
Exceptional
08-14-2017
Fantastic view!
Pros: I loved the view of the falls! It was a fantastic surprise to have that. The room was a good size and the staff were so friendly.
Cons:
9.6
Anonymous
Exceptional
08-11-2017
Great!
Pros:
Cons: Do not suggest Tony Roma's. The food is AWFUL. Went for the breakfast buffet and the food was just terrible. Pancakes were hard and the eggs were bad. Fruit was not fresh.
10.0
Anonymous
Exceptional
08-11-2017
Overall a great experience. Would...
Pros: Nice clean environment. Fridge and microwave in room came in handy. Jacuzzi was a pleasant surprise. Bed and pillows were very comfortable.
Cons: We stayed at a city view room which was okay but next time we will go for a fallsview room.
5.0
Anonymous
Fair
08-11-2017
Dissappointed
Pros: Proximity to the falls
Cons: Dingy, not well kept, staff not welcoming and overly priced for what you get.
9.6
Anonymous
Exceptional
08-10-2017
Great
Pros: Staff, location, view
Cons: Not crazy about Tony Roma restaurant
10.0
Anonymous
Exceptional
08-09-2017
Awesome trip! I would love...
Pros: The best part is the view from the room. We left one shade up and awoke to a beautiful view of Horeshoe Falls.
Cons: On Booking.com, the listing was offered with free parking. However, this is not true. Parking is $30.00 per night.
7.5
Anonymous
Good
08-08-2017
Pleasant but lacking.
Pros: The staff were very accommodating and pleasant. It was clean. We had a partial view of the Falls.
Cons: There were no brochures of any kind for activities. We were told to go on line for info. The pool was very small and very warm. More for kids than adults. The front lobby was bare and stark. Other hotels have lovely seating, flowers, some kind of warm ambiance. Ice machines were broken except for one floor and in the week we were there never repaired. No one offered us coupons for anything, as I heard other hotels offered to their clients. The prices were moderate for where we were situated near the falls. The WiFi seldom worked...intermittent.
4.6
Anonymous
Disappointing
08-08-2017
Disappointing
Pros: The elevator is very hot you need to put Ac and the Carpet in room need to be Very clean
Cons:
7.1
Anonymous
Good
08-08-2017
Good
Pros: Location is perfect
Cons: Facility too old(air conditioner very noisy)
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